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The Island Resort and Spa

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The Island Resort and Spa
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203 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Cape Town Central, South Africa
Reviewed 7 February 2016

As we are always traveling with a group we found this hotel just right for our needs. We love the breakfast served nearly on the beach. This resort is not new so some of the rooms need a bit of upgrading. We love the fact that the hotel due to the great location. The garden is beautiful.

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Helpful?
1Thank mlc526
Volos, Greece
Reviewed 5 November 2014

very good for the price, nice breakfast by the beach, bglows comfortable, not in the best part of the beach water was very shallow, but you could walk a little further down and have a nice swim, nice massage huts around the hotel, very close to the market and night life, overall a good experience and the island is really...

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Helpful?
Thank Tina G
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Thank you for sharing your experience with us during your stay at The Island Resort and Spa. We are now reconstructing the said property for a year to enhance and make a new building to cater our clients moe comfortably. We hope that you can visit us again when the said new constructed resort will be done approximately by year...

Reviewed 21 August 2014

A pleasant beach front resort with a very good restaurant. Some of the older rooms are worn and with noisy A/C, but the staff are responsive to fix defects as much as they can. The location is very good and is close to the beach on one side and the bars, shops and clubs on the land side.

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Helpful?
1Thank Dank U V
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Thank you for sharing your experience with us during your stay at The Island Resort and Spa. We are now reconstructing the said property for a year to enhance and make a new building to cater our clients moe comfortably. We hope that you can visit us again when the said new constructed resort will be done approximately by year...

Sydney
Reviewed 22 December 2013

Was initially very surprised at the state of this hotel when I arrived. Frontage is tucked away and the front desk looks like a park rangers office. People working at the front desk are not very helpful and they took a while to sort out my booking. We were them taken to a room that was more similar to a...

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Helpful?
Thank Julie T
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

We appreciate this comment in which we are now on the stage of re-constructing a new hotel on this location. The Island resort and Spa cease its operation since October 2013. We hope to see you back after the 2 years construction for a new image that we tend to be of more service with the new outcome and high...

Melbourne, Australia
Reviewed 24 October 2013

Having travelled most of Asia, and visited Koh Samui several times, we were really disappointed with this accommodation. So much so, we refused to stay there after seeing the rooms. We booked Deluxe Villas, but there was nothing deluxe about them!! They were boxes made from fibro cement sheeting. Whilst clean inside, they were small, dingy and dated. The bathrooms...

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Helpful?
1Thank RMILLS2013
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

This observation was been fully appreciated as the Management has come up for a final plan. The Island Resort and Spa is presently on its way of full reconstruction to project a new image for changing and improvement of its facilities. We are hoping after the 2 years time that The Island Resort and Spa construction for a new higher...

Belfast
Reviewed 18 September 2013

Disappointing hotel, dismissive staff with one who was extremely rude.wifi not acessible only in small reception area that isnt always accessible. Safe box also in receptiom and you had to pay each time to access it. Noisy throughout the night walls and windows thin so uou hear everything.pool and beach area had blasting music alday. Location on main street so...

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Thank S123Belfast
Perth, Western Australia, Australia
Reviewed 10 September 2013

We stayed here in October 2012 and reserved one of their basic rooms. The staff were nice and accommodating, but the room was dated and lacked decent lighting. My girlfriend wasn't too impressed and asked for an upgrade, which didn't take long to organise. Our new room was a world of difference but still lacked a decent bathroom. We ate...

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1Thank Edward_Xavier_Han
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

We extend our utmost gratefulness that someway the better room that you had gratified your stay for spending your holiday with us. For some measures, the Management of Al's Group are now on its plan to enhance this subject property for re- constructing a new phase to entail for the betterment of our service. We hope that we could be...

Αθήνα, Ελλάδα
Reviewed 9 September 2013

Bungalows are scattered in an amazing garden that gives you the feeling you're in a jungle! We actually saw frogs, squirrels and exotic birds! Totally different from other hotels in the island. Rooms are ok and clean. At the end of the garden there is a pool and the famous Chaweng beach. Great location -you're at the heart of Koh...

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Helpful?
Thank irinix
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Greetings from Al's Group. We appreciate it very for this overwhelming message . We hope that you can visit us again on your next holiday trip. Thank you for imparting your time staying in our property as we are always ready to serve you to the best that we can do. In behalf of Al's Group management, Nora Lim Group...

Lahore, Punjab, Pakistan
Reviewed 5 September 2013

this is very good 3 star or 3.5 star hotel , only pool villa is good , other rooms are just ok , reception is too small but very cooperative , food in room is good , bar is also not bad , beach arrangement is very good , with small money this is good hotel but go for only...

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Helpful?
1Thank Nadeem B J S
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Good day. We would like to extend our great appreciation for this message and comment. Please accept our gratitude and acknowledgement and looking forward for your next holiday trip that we could be of service to you again. In behalf of Al's Group, Nora Lim Front office Manager

Adelaide, Australia
Reviewed 28 August 2013

I can not believe how pretty this whole place is. Just want to start by saying the people who wrote the bad reviews were unlucky or maybe expecting something else or it was their first time to South East Asia? But this resort, for the price and location, is beautiful. The garden, where the bungalows are, is insanely beautiful. The...

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Helpful?
1Thank Sonja P
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Dear Sonia, Good day and greetings from the Al's group( The Island Resort and Spa). Thank you very much for this motivating comment. You have just described our resort veraciously with a factual scenario as a consistent traveler. In behalf of the Management team of Al's Group, we are looking forward on your next holiday trip enjoying once again the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Island Resort and Spa

Address: 162/21 Moo2, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: £0 - £0 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Island Resort and Spa 3*
Number of rooms: 6220
Also Known As:
The Island Hotel Koh Samui
Island Hotel Koh Samui
The Island Resort And Spa Ko Samui/Chaweng
Hotel Style:
#54 On the Beach Hotel in Chaweng
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Questions & Answers

Questions? Get answers from The Island Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden rooms”
 of 5 bubbles mlc526, 7 Feb 2016 | Read review
“prefer the bangulows by the see”
 of 5 bubbles 166tinag, 5 Nov 2014 | Read review
“Go for the newer rooms. The older ones have A/C which is rather noisy, and the bathrooms are somewhat "worn".”
 of 5 bubbles dankuv, 21 Aug 2014 | Read review
“Pay more for the better rooms, unless you just want very basic accomodation”
 of 5 bubbles Edward_Xavier_Han, 9 Sep 2013 | Read review
“only room which are pool adn sea view , like beach villa etc not other”
 of 5 bubbles NadeemBJS, 5 Sep 2013 | Read review
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