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Ibis Firenze Prato Est

Traveller (64)
Room & Suite (40)
Dining (8)

About

Location
Cleanliness
Service
Value
The Ibis Firenze Prato Est hotel is located in Campi Bisenzio, 11 km from the centre of Florence, in a shopping district close to the I GIGLI centre, and 5 km from the airport. Its location is ideal for business or tourist stays. It has 127 air-cooled rooms, including 8 for disabled persons. You will find a bar open 24/24, a restaurant and free outdoor parking. Guests on a business trip Wifi Internet access.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Free parking
Bar/Lounge
Breakfast Available
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
HOTEL CLASS

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
35Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
828Reviews
77Photos
2Q+A
7Room tips
Traveller rating
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Popular mentions
Typical ibis setting. As usual, personnel is awesome. Room is specially big. Legs bathroom: Why not put a bath? Bed is very good. Good working Surface. At breakfast, quality is there although not a lot of options.
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Review collected in partnership with Accorhotels.com
Response from General Manager I, Guest Relations Manager at Ibis Firenze Prato Est
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that the breakfast service didn't meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience and we are happy to read that you appreciated it. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Best regards. Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This is a red Ibis hotel, and doesn't differ much from the many Ibis hotels I've stayed in. The location is the main advantage. It's close to the highway from where you can easily reach many locations in Tuscany by car. It also has a massive shopping mall right next to it with
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Response from General Manager I, Guest Relations Manager at Ibis Firenze Prato Est
Responded 20 Jan 2019
Dear Client, Thank you for taking the time to tell us about your experience at our hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. Instead we are sorry that you didn't like our coffee; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope to see you again. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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Low Price, good acomodations as expected according with Ibis standards.Good breakfast, with good variety and several optionsGood rooms, clean and satisfying, just like the Ibis standards.Nice location, close to Gigli mall.
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Review collected in partnership with Accorhotels.com
Response from General Manager I, Responsabile relazioni pubbliche at Ibis Firenze Prato Est
Responded 15 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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We arrived late to the hotel after a long tiring journey on a Friday afternoon & evening having negotiated several lengthy traffic jams between Milan & Bologna and much lunacy on the part of drivers seemingly hell bent on destruction - which fortunately did not manifest itself.
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and a lot of traffic to get to the centre. There is nothing around in the neighbourhood. Two restaurants are more or less close but you have to cross four busy and dangerous roads. The service in the restaurant is appalling. The food average. The hotel is basic but acceptable,
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Response from General Manager I, Responsabile relazioni con la clientela at Ibis Firenze Prato Est
Responded 19 Jul 2018
Dear Guest, Thank you for taking the time to share your feedback. We are sorry that the location of our Hotel was not satisfactory. We are in Campi Bisenzio, 14 km far from Florence city center and 7km far from Prato city center. There is the biggest mall of Tuscany, I GIGLI with 134 shops and 21 restaurants/bars, just 200m from us as well as a multiplex with a restaurant/pizzeria inside. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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Dear Guest, from Centro Commerciale “I GIGLI” take bus line C/F (available from Monday to Sunday) towards Florence. The stop is about 200m from the Hotel and the journey takes 40 minutes. In case you have Firenze Pass isn't valid for the public transport between the Hotel and the city centre. Best regards, Reception
1 vote
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"Great option when travelling by car"
"Unfair treatment of guests"
"Higher floors are quieter."
"Ensure the aircon works"
"Only suggestion. Put a clock in the room. "
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12
PRICE RANGE
US$60 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis firenze prato est hotel campi bisenzioibis campi bisenzioibis hotel campi bisenzio
LOCATION
ItalyTuscanyProvince of FlorenceCampi Bisenzio
NUMBER OF ROOMS
127
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