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DoubleTree by Hilton Cape Town - Upper Eastside

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DoubleTree by Hilton Cape Town - Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside
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1,200 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
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Kimberley
Reviewed today NEW

This was our 3rd visit and each time we hoped for improvement. The first year we booked the King Suite just to find out that the previous guests' stay was extended and we were placed in 2 small rooms. The next year we loved the rooms but found the staff extremely unfriendly and cold. We had to wait almost 2...

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Thank Melezaan
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016 via mobile

My husband and I stayed at the Double Tree for a week. It was the Best hotel we stayed at during our 16 day vacation in South Africa, when compared to the other 4 places. The staff were unlike any where we have ever stayed, friendly, warm and welcoming making it hard for us to leave at the end of...

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2Thank Brenda K
About Hotel's Favourite Review
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Brenda K, Thank you very much for the kind words. We are so happy that we made a contribution to your great time that you spent in Cape Town. It was a pleasure meeting you and your husband on departure, I have shared your best wishes and feedback with the staff you have mentioned. We wish you a safe...

Prestatyn, Wales, United Kingdom
Reviewed yesterday NEWvia mobile

I've stayed in this hotel twice now, the first time was during the summer of 2015- This hotel is excellent. The food is amazing, the staff are friendly and helpful, and the bar is great. I travel all year round for business and always look for a hotel with a gym. There's a small gym on the second floor which...

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Thank JonOrd512
Auckland, New Zealand
Reviewed yesterday NEW

This hotel is situated in a great location. Staff are very friendly and helpful. Rooms are very spacious. Liked that they have international plugs.. bonus. Warm Cookie on arrival was a great idea, very yummy. will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank unchenf
Johannesburg, South Africa
Reviewed yesterday NEW

We stayed at the Double Tree for 3 nights during the 2 Oceans Marathon long weekend during Easter. -Type of room and floor - standard guest room on the 2nd floor. -Check-in - Went well. Elena/Alana, from The Netherlands, explained the hotel policies etc. at a well paced-rate. She didn't rush through the process and made us feel truly welcomed....

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Thank Yuvan29
Hurghada
Reviewed 4 days ago NEW

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Thank Misscaramel
Greater Johannesburg, South Africa
Reviewed 6 days ago NEW

Review collected in partnership with DoubleTree by Hilton
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Thank Bhoboza M
Brryanston, South Africa
Reviewed 6 days ago NEW

Review collected in partnership with DoubleTree by Hilton
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Thank 389jenss
Singapore, Singapore
Reviewed 1 week ago

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Thank ranger22miami
Reviewed 1 week ago

Review collected in partnership with DoubleTree by Hilton
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Thank IPMatthews

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road | Cape Town, Woodstock 7925, South Africa
Region: South Africa > Western Cape > Cape Town > Woodstock
Price Range: £53 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make use of the "make it right policy" and ensure this is escalated to the hotel manager on duty, not the reception staff.”
Yuvan29, 23 Apr 2017 | Read review
“Rooms are standard”
A8000KGjamesw, 2 Apr 2017 | Read review
“lofts are larger, all floors are quiet, rooms are decently spaced (not boxed in)”
Tebogo710, 31 Mar 2017 | Read review
“the reception staff was not very friendly when it came to asking them questions ..”
, 14 Mar 2017 | Read review
“rooms are equally good but obviously the view is something else”
ManiN4, 5 Mar 2017 | Read review
5 of 5