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Hans Merensky Hotel & Spa

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Traveller (71)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent17%
  • Very good25%
  • Average14%
  • Poor14%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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1 - 5 of 84 reviews
Reviewed 3 weeks ago via mobile

Lovely setting with beautiful animals around Lovely setting with beautiful gardens Good food with good service Lovely golf area with a well lit gardens Busy with renovations and lots of improvement Settings and reception are well designed

Thank ravingareeb
Reviewed 6 May 2018

decent rooms good sized. large shower and bath. chalet style. there are alot of monkeys .the pool area is awesome with a good bar. restuarant must have had better days in the near past. the supper was not good but the breakfast decent enough not...More

Thank nishal p
Reviewed 11 March 2018 via mobile

My room in the block overlooking the golf course had just been upgraded. However, there were at least 3 negatives. Firstly, the door leading into the room would not stay closed without locking it from the inside. Secondly, the door to the bathroom could not...More

Thank PeterSharland
Reviewed 4 March 2018 via mobile

From what I can see it once was very grand and beautiful but now it’s looking tired and run down. Terrible service and generally unhelpful staff. Suzette in Reservations messed our booking up and when on the day of arrival we were trying to get...More

Thank Shaun B
Reviewed 1 February 2018

I have been here a few times and recently asked the question on here 'Was it closed?' and also complained about the impossibility of booking. Well....we ended up at Bushveld Terrace instead but visited Hans Merensky twice during our stay in Phalaborwa. There appeared to...More

Thank fotowizz
Response from Suzette M, Manager at Hans Merensky Hotel & SpaResponded 5 February 2018

Morning, Thank you for your positive feedback as well as the concerns that you have raised. We don't take any feedback light hearted and I can assure you that we are working very hard to make Hans Merensky Hotel & Spa as it was before....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf course
Details
Price range
US$71 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$71 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (71)
Room & Suite (21)
Dining (5)
Pool & Beach (2)
Family and Play Areas (2)
Questions & Answers
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fotowizz
28 December 2017|
AnswerShow all 5 answers
Response from fotowizz | Reviewed this property |
Just to update you guys. Zero response from this hotel. Tried again this morning, using their own contact form but zilch. We will book somewhere else. Thanks for trying to help though.
0
Votes
Mashaba1
18 August 2016|
Answer
Response from HansMerensky | Property representative |
Dear Mr Mashaba. On behalf of Hans Merensky Hotel & Spa we would like to apologise for the incident that you had at our hotel during your stay. We would like to address this incident in a proper way and would like you to... More
0
Votes
Room Tips
"dont have dinner here."
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"I strongly recommend that hotel invest in better wi-fi connectivity as the signal strength is weak throughout..."
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"There is some houses also, we stayed in rooms, but I know there is option for a full bangalo."
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"Villas are great for families"
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