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Extended Stay America - Miami - Airport - Doral - 25th Street

382 reviews
#20 of 23 Hotels in Doral
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Traveller (98)
Room & Suite (53)
Pool & Beach (3)
Overview
  • Excellent40%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible10%
Travellers talk about
“front desk”(55 reviews)
“shopping plaza”(5 reviews)
“full kitchen”(15 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Miami - Airport - Doral - 25th Street
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)Write a Review
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All reviewsfront deskshopping plazafull kitchencoffee potclean roomconnecting flighthome away from homehotel is locatedshuttle servicesmall kitchenshort staycomplimentary breakfastnice stayenjoyed my staymiami airportdolphin malljoel
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1 - 5 of 253 reviews
Reviewed 4 weeks ago via mobile

I have never written a bad review for a hotel or accommodations, but I must warn you of this place. It’s filthy and worst of all, the front desk woman provided the worst customer service possible. I arrived at 11 pm from the airport and...More

Thank Jetsai
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 25th StreetResponded 4 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favourite
Reviewed 21 November 2017

Jose at front desk... doing a great job. Always greets hotel guests and make sure they are comfortable with their stay. Very friendly and answers all our questions when needed. Marcelo at front desk ... very friendly. Makes sure that all requests are met. Juanito......More

Thank Rose G
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 25th StreetResponded 22 November 2017

Rose, thank you for choosing Extended Stay America and sharing a fabulous review. When it comes to customer service, we are fortunate to have a team that understands the true meaning of hospitality and simply wants every guest to have the best stay possible. Feedback...More

Reviewed 2 January 2018 via mobile

Room smelled a bit stuffy since the air conditioner was turned off but was decent. Had to go to front desk for wash cloths. Took the $10 shuttle to Dolphin mall for eating options. The mgr on duty Marcelo almost had a fit since the...More

Thank cell192
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 25th StreetResponded 4 January 2018

We are pleased you had a pleasant stay with us and that you were impressed with our convenient location. However, we are sorry we missed meeting some of your expectations. Your feedback has been shared with our team members in an effort to better serve...More

Reviewed 30 December 2017 via mobile

Worst hotel I’ve ever stayed. Beds were horrible. We had 4 people in our room and had to request bedding for pull out. Only got sheets, no pillows or blanket. No face cloths available. Breakfast was minimal with a two slot old slow toaster and...More

Thank SueMedders
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 25th StreetResponded 31 December 2017

Sue, thanks for taking the time to share your feedback. We sincerely apologize that you experienced so many difficulties during your stay with us. Your feedback is discussed with the concerned individuals in an effort to improve our service and facilities moving forward. Please give...More

Reviewed 13 December 2017 via mobile

Stayed in this hotel with my friends and I really had a good time. The pool area is very comfortable with a clean pool. The hotel room is very spacious, definitely bigger then the other extended stays I’ve gone to. Staff at this hotel are...More

Thank Bialeo08
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 25th StreetResponded 14 December 2017

Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. I will surely share your praises with Jose. It was a pleasure hosting you at Extended Stay America,...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Airport Transportation
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$120 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Doral
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Doral
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (98)
Room & Suite (53)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
TiffC242
6 May 2017|
Answer
Response from Michael D | Reviewed this property |
I am not sure at all as I drive when I stay there. Walmart is about a mile away and dolphin will be about a 7 dollar Uber just in case you are budgeting
1
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Melissa P
8 March 2017|
AnswerShow all 3 answers
Response from Carlos-EnWo | Reviewed this property |
There is no safe in the room
0
Votes
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Room Tips
"Stay somewere else!"
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"accessability and facilities goos cost/benefit ratio"
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"Do NOT book a room with Extended Stay America!!!"
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"I love all the rooms. They are practically the same. So everytime i come back i feel at home. No matter what..."
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