This place is amazing! Their customer service is spectacular, the staff is so helpful and nice. The food is fantastic, we didn't have a single thing we didn't like. The parking lot is gated and safe. We will certainly be back here!
To set the record straight, this is not a fancy hotel. It also costs only $45/night. It is clean, quiet, and secure. The staff is excellent, friendly and wants to please. After they cleaned my room I found a €20 note on the dresser which I must have dropped somewhere in the room. You can’t drink the water from the sink but you are provided with bottled water. The room had a pot for heating water and coffee, tea, and drinking chocolate are provided. The breakfast was nothing fancy but was substantial. When I had a problem with the wireless they installed a booster in my room, problem solved. I spent more for one night in Nairobi at the Four Points Sheraton than for five nights at the Gracemont. Fives stars for the excellent value.
A good place to escape the evening Eldoret traffic, enjoy the fire and a hot cup of 'dawa' in the company of collegues or to hold an exclusive meeting. May not be ideal for honeymoon due to the cozy but smaller quarters, but a great place to stop over the course of a tiresome journey.
Clean, comfortable, local, but not far from "home"! Attentive staff, wonderful dining options. Comfortable grounds and surroundings. A wonderful home away from home! I have stayed here about 10 times and have always enjoyed the staff and the rooms. I've stayed in every one of the bungalows and the main house rooms. These folks have become like family!
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