The hotel advertises tranquility, calmness, remoteness and sells dirty, noisy rooms, a party on a Sunday when we arrived, and indeed delivers rudeness, impoliteness, mockery and unreasonable rational. Restaurant full and not allowing reservations due to a party, only serving in the room. We took our lack of contentment to management to receive unwelcome arguments, threats and a lack of customer service never seen by us. We cannot recommend this place.
Herdade da Urgueira has almost everything to be perfect for those who look for a quiet vacation in the countryside. Silence, nature, peace, good service, pool and comfortable rooms. The only reason why I can’t give 5 starts is because the room have a bad insonorisation. We could hear very well people talking in the side room.
Great and beautiful landscapes, fantastic staff makes you feel like one of the family. Very good restaurant with friendly and gentle staff and very good food. Standard rooms, very clean, and a regular breakfast, that tasted wonderful, due to the sympathy of the people there. Thank you for this pleasant stay. We promise will return again.
It is in the middle of nowhere, with a natural lagoon right in the front and a swimming pool. The accommodation are in houses next to each other with quite a typical decoration, very clean, with towels, hot water, air conditioner, big beds, with a private balcony, with a kitchen with the essential utilities. Beautiful and comfortable.
We're a couple with a nine year old son that stayed for one night in November. "Herdade da Urgueira" is a very pleasant hotel. Located in the middle of nature, close to a small water dam, that focus their activity in the tradition of the region olive farms. It has its own restaurant, where you can try the local cuisine with the focus on the region's olive oil. The decoration of the hotel is based on this history and tradition. The hotel opened in June 2015, so it's still pretty new, and in fact you can notice that, either in the surroundings or in the staff. The location of the hotel is in the middle of nature, so you can't access anywhere without a car. By car there are plenty of places worth a visit, either in the river Tagus nature reserve, or the surrounding villages. All this information will be nicely provided by the hotel staff. The apartment where we stayed was a double room with kitchenette. It's spacious, clean and comfortable. The rooms are very pleasant with nice decoration. The climatization system worked very well, and it's clearly needed to fight the cold of the November nights. However we missed a good blanket to use inside the room, at least to make it a little more cozy. The breakfast was very good. Fresh bakery, ham, cheese, jams, eggs, sausages; so plenty to choose from. The Wi-Fi is free, but you can't access it in the all apartment. The restaurant is definitely worth it. The food is very well cooked, and it is well presented. The staff, in the hotel and in the restaurant, are all very friendly. Always available to help you in anyway possible. Didn't tried for anymore amenities, including the pool, but if it wasn't a Autumn stay we'd definitely go for a dip, since it had an amazing appeal. This was a very short stay, but it sure deserves a return.…