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Lion Quays

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1,209 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
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Chester, United Kingdom
Reviewed 5 days ago NEWvia mobile

I have stayed at this hotel many times in the past, and have always loved it, hence my return. Me & my friend booked a "Friday cocktail & dreams" package, which cost £55 each for a night's stay in a twin room, use of the country club & breakfast the next morning. Immediately when we checked into the room, they...

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Helpful?
Thank 186233Bob
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear 186233bBob, Thank you for taking time to leave a review regarding your recent stay at Lion Quays hotel & spa. Its great to read that you experienced many positive aspects during your stay with us at Lion Quays. Its lovely to read that you enjoyed the food and rated it as best you have had for a long time....

Bridgnorth, United Kingdom
Reviewed 6 days ago NEWvia mobile

Me and my partner booked to stay here for a nice relaxing evening and that's exactly what we got! Spa facilities are great and we loved the waterside bar! The food was lovely and the staff were extremely friendly! Rooms clean and comfortable! Only thing I will say is don't bother booking the thermal suite for an extra £25 each...

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Helpful?
Thank pits2pe
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear pits2pe, Thank you for taking time to leave a 5 star review. Its lovely to read you had a perfect stay and such a relaxing evening here at Lion Quays. I am pleased to read you enjoyed your treatment and found our staff to be extremely friendly. I will be sure to pass on these lovely comments to the...

Chester, United Kingdom
Reviewed 6 days ago NEW

Myself and a couple of friends came here some weeks ago (only just got around to writing review). Room was brilliant, lovely view as well. Hotel staff were all extremely helpful and got us checked in straight away. We had some lovely treatments in the spa, only thing that let it down was the miserable life guard that clearly didn't...

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Helpful?
Thank jjonessss70
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear jjonessss70, Thank you for taking time to leave valuable feedback regarding your recent stay at Lion quays. I am delighted to read you had a overall lovely experience with us here at Lion Quays. I am pleased to read you enjoyed your spa experience and evening meal in the restaurant. Its great to see majority of staff were extremely...

Reviewed 6 days ago NEWvia mobile

Stayed one night for a party at the hotel. The room was good. Ground floor with a canal view. Pity the cleaners don't go onto the patio area of the room. If they did they'd have spotted the bird muck on the patio table and chairs. Unavoidable I know but the mess had clearly been there some time. The bed...

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Helpful?
Thank Phil D
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear Phil D, Thank you for taking time to leave valuable feedback from your recent visit to Lion Quays. I am pleased to read you found of extensive range of spirits for be excellent. We are very proud of our newly refurbished Waterside. I apologise most profusely for the issue you encountered on your balcony area. I have noted these...

Cardiff, United Kingdom
Reviewed 1 week ago

The overall experience for a two-night stay was quite good. The re-use of former canal side warehouses through clever conversions is pleasing. The room was decent, but slightly below the size and spec than expected from the marketing. The leisure facilities were good, and the pool was excellent. The location is good, but spoiled by the overhead power lines and...

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Helpful?
Thank Jackadvi0r
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear Jackadvi0r, Thank you for taking time to leave a review of your recent stay. I am pleased to read you enjoyed you hotel room for the evening and our fantastic facilities in our country club. I am surprised to read regarding our recent refurbishment as we have had such fantastic feedback regarding the décor and lighting and the refurbishment...

Shropshire, United Kingdom
Reviewed 1 week ago

Myself and my daughter booked a one night stay. We had a full day in the spa which was fantastic. Great facilities, helpful and friendly staff and Nicos restaurant served a wide variety of delicious, fresh food. Our room at the hotel was clean, very up to date and comfortable. Only problem was we couldn't get Wifi even after speaking...

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Helpful?
Thank rsejterry
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear rsejterry, Wow, thank you for leaving such a fantastic five star review. I am please to read you had a fantastic spa day and enjoyed the great facilities as well as our staff. We are very proud of the spa here at Lion Quays and its lovely to read you enjoyed it as much as we do. Its also...

Oxford, United Kingdom
Reviewed 1 week ago

Booked this hotel for Easter weekend break. Hotel was very comfortable and the newly refurbished restaurant served both amazing breakfast and evening meals. The hotel is right on the canal which was lovely for a leisurely walk watching the barges go by. Did not get chance to use the leisure facilities but I understand these are very impressive. The service...

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Helpful?
Thank karen v
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear Karen V, Wow, Thank you for taking time to leave such a fantastic 5 star review. I am please to read you were able to enjoy the Shropshire countryside during your visit we are very lucky to be in such a beautiful area. Thank you for the kind words regarding the staff, I will be sure to pass on...

Derby, United Kingdom
Reviewed 1 week ago

Just returned from a two day stay at Lion Quays and found the location ideal for exploring Shropshire. The hotel had very good swimming,steam,sauna facilities which we used during our stay. The room we stayed in ( 104 ) was clean and had average space,only concern was how small the bathroom was,so small infact it was difficult to enter as...

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Helpful?
Thank Phil L
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear Phil L, Thank you for taking time to leave a review regarding your recent visit to Lion Quays. I have noted the comments regarding the bathroom I will pass this across to our maintenance team to ensure this issue is rectified. I am delighted you enjoyed your meal in our newly refurbished Waterside restaurant. I have noted the comment...

Oxford, United Kingdom
Reviewed 1 week ago

The room was a decent size but the bathroom was ridiculously small. Couldn't turn round without catching yourself on the sink or he door or the toilet. Stupid designer shallow sink which makes husband v cross when shaving. Best thing was the pool at the country club. Newly refurbished restaurant was nice looking but overpriced. 16 quid for a beef...

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Helpful?
Thank KathrynS644
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear KathrynS644, Thank you for taking time to leave a review regarding your recent visit to Lion Quays. I am pleased to read you enjoyed our country club facilities we are very proud of these. I am delighted to read you think our newly refurbished restaurant is a nice place to eat. I am sorry to read you didn't feel...

Reviewed 1 week ago

We've used lion Quays before, but not reviewed. We now use it as a base when visiting family on the Wirral. The room wasn't massive e, but more than big enough. The room and bathroom was the cleanest we've experienced in quite a while. The shower was good, decent size mugs for tea/coffee and good sized towels as well. We...

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Helpful?
Thank Melissa S
Matthew W, Guest Relations Manager at Lion Quays, responded to this review

Dear Melissa S, Wow, thank you for leaving such a fantastic 5 star review. I am delighted to read you found many aspects of your stay to be good value. Its lovely to see you enjoyed the facilities as much as we do. We have just re-opened the waterside and I am pleased to see you think its as lovely...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Lion Quays Hotel & Spa is situated just north of Oswestry, between Wrexham and Shrewsbury, on the picturesque banks of the Llangollen Canal, just a short walk from the UNESCO World Heritage Site that runs along the canal from the Chirk Aquaduct to the Horseshoe Falls in Llangollen. With 82 rooms including a bridal suite and family rooms. Lion Quays has something for everyone. We offer all the comfort and convenience you would expect from a 4 star hotel as well as full access to our Country Club - 25 m swimming pool and poolside jacuzzi, steam room and sauna for all hotel guests. You will also discover our award winning 5 bubble Spa with thermal suite and snow cave. Spa facilities and treatments can be booked on their own or with a stay in the hotel. ... more   less 

Additional Information about Lion Quays

Address: Weston Rhyn SY11 3EN, England
Region: United Kingdom > England > Shropshire > Weston Rhyn
Price Range: £88 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lion Quays 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Lion Quays Oswestry
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Questions & Answers

Here's what travellers have asked, with answers from Lion Quays staff and other travellers.
13 questions
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Questions? Get answers from Lion Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with canal view”
jjonessss70, 22 Apr 2017 | Read review
“Canal view room”
karenv421, 18 Apr 2017 | Read review
“Canal view or away from the A5 if noise is an issue”
F5707BAmelissas, 15 Apr 2017 | Read review
“Take on with a balcony with views over the canal, but don't look to far or you will see all the road works and garage.”
anthonystandley312, 11 Apr 2017 | Read review
“Rooms facing the road are noisy if you open the window.”
JackValiant, 6 Apr 2017 | Read review
5 of 5