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The Moonraker

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933 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Kent, England
Reviewed 4 February 2013

Found the hotel easy enough and is loacted just on the edge of Trowbridge and Bradford on Avon. The room was small but clean and dominated by a high bed which you had to climb onto. We both found the bed and pillows too hard for our liking and my partner did not sleep particulary well. The shower was tempermental...

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Helpful?
Thank threadbear
rapidoBradfordonAvon, Owner at The Moonraker, responded to this review

Dear Mr Threadbare, We do err on the slightly hard side for beds. Most people seem very happy and often comment on how comfy the beds are. Chef writes the menu around 5pm each day. He had originally forgotten to put the vegetarian option on the menu and it was later altered. You were shown version 1 by mistake.I have...

Swansea, Wales, United Kingdom
Reviewed 3 February 2013

We had a very pleasant 2 night stay at the Old Manor. As we know the Bath area very well we had already planned our days and meals and therefore primarily used the hotel as a base to lay our heads. As many of the other reviewers have noted our room (6) was a little tired but comfortable. The hotel...

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2Thank Steve J
Dorchester, United Kingdom
Reviewed 3 February 2013

We arrived a little early but our rooms were ready. We wanted to go for a walk and the manager was very helpful and suggested a couple of routes along the canal and also pointed out a great place to stop for hot chocolate! Our room was very comfortable and cosy. The bathroom could do with a little updating but...

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2Thank Samantha I
Essex
Reviewed 3 February 2013

We booked this hotel through a living social voucher but found the staff very helpful, friendly and efficient from start to beginning. The room (No. 11) was lovely overlooking farmland and a lovely comfortable 4 post bed. Room had an old fashioned and quaint feel, lovely and clean and very homely. Everything you needed! The breakfasts were a real treat...

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1Thank frenchieEssex
Cardiff, United Kingdom
Reviewed 3 February 2013

We arrived by driving up the pot-holed gravel drive and walking through the foul sewarage water to get to reception. We were told we should't have entered by that route which was clearly signposted "Reception". The sewer continued to overflow for the duration of our stay, 2nights, without any apparent attempt to solve the problem. We were shown to our...

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Thank Keith B
rapidoBradfordonAvon, Owner at The Moonraker, responded to this review

Dear Mr B, As a result of the recent Biblical rainfall the rainwater drainage soakaway was overwhelmed. As the entrance to reception is the lowest part of the hotel, it has occasionally flooded. The gate to it was closed and a sign is on it clearly directing guests to an alternative dry entrance. Using the original barred entrance would require...

London, United Kingdom
Reviewed 31 January 2013

We rolled up to the hotel on a wet and windy night and were greeted by friendly staff and made to feel very welcome. We had bought our stay with a voucher as we were wanting to explore the area and it was a perfect base.The hotel is very attractive and our bedroom was superb. Our bed was extremely comfy...

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3Thank croydonflightpath
Merthyr Tydfil, United Kingdom
Reviewed 26 January 2013

Unfortunately The family and I had to travel home for a Family Funeral but just through chance found this hotel. First impressions are that its a little dated but that only adds to the experience. We stayed in the original house with quirky rooms with the old beams and latches on the doors House is full off stuffed animals and...

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1Thank ian076
Reading, Berks
Reviewed 22 January 2013 via mobile

My husband and our 23 month old son have just returned from a 2 night stay at the old manor hotel. We were using a living social voucher. The staff were excellent, the hotel is very nice and our room was lovely and they had put up a travel cot for my son. We had dinner on our first night...

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2Thank Skerby25
Hertfordshire
Reviewed 17 January 2013

My boyfriend and I stayed here with a hotel voucher. We were greeted warmly and shown to our room. The room was quite small but absolutely lovely, had all facilities and a very comfortable bed. The TV didn’t have the best reception, neither did the Wi-Fi but you don’t come away for a few days to watch TV or use...

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1Thank whereissummer
Reading, United Kingdom
Reviewed 14 January 2013

Stayed one night on a special offer. Was disappointed with the fact that Room 17 was not available to us. It was explained to us that the window was broken and Room 10 was allocated. The only thing wrong with the room was the bed it needed a new mattress it felt like sleeping on the hard board. It was...

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2Thank emma227
rapidoBradfordonAvon, Owner at The Moonraker, responded to this review

Dear Emma, unfortunately the window frame in Rm17’s bathroom was broken. We tend towards harder beds at The Old Manor, if the mattress had been worn out, I fear it would have been soft or lumpy. Skin on fish is a difficult subject. I love it but it is a simple matter to remove it. It also adds flavour during...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Moonraker hotel, a grade 2 listed 21 bedrooms Manor house situated on the outskirts of Bradford on Avon/ Trowbridge and a 15 minute drive from the Bath Spa. Mentioned in the Domesday book as being part of the Abbess of Glastonbury's estate, the Manor house was originally build in Queen Ann Style before being upgraded in the 17th century to Bath stone. Purchased by Tudor & Lucy Hopkins in July 2013 the hotel has undergone a full refurbishment including transforming the restaurant into a relaxed informal dining space. Head Chef Matthew Briddon (River cafe, Paul Heathcotes) joined the team in September 2013 and has created menus around the hotels kitchen garden and onsite smokery. Nine bee hives provide the hotel honey and rare breed pigs live on the grounds. Kathy Lette (writer and author) stayed at The Old Manor and wrote an article for the Express where she said: 'The bedrooms, with their four poster beds and wide wooden roof beams, are so Jane Austen-esque I kept expecting Mr Darcy to get down on bended knee' The Moonraker oozes old world charm and is a relaxed cotsworld escape with some of the UK's top attractions on its doorstep. ... more   less 

Additional Information about The Moonraker

Address: 1 Trowle | Trowle Common, Trowbridge BA14 9BL, England (Formerly Old Manor Hotel)
Region: United Kingdom > England > Wiltshire > Trowbridge
Price Range: £71 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Moonraker 3*
Number of rooms: 21
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Also Known As:
Hotel Old Manor
The Moonraker Trowbridge, Wiltshire
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Questions & Answers

Here's what travellers have asked, with answers from The Moonraker staff and other travellers.
2 questions
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Wisbech, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The taster menu if you have a dog can only be done in the restaurant so the dog stays in the room.”
 of 5 bubbles SouthernSet, 25 Mar 2017 | Read review
“All rooms seem to be ok. Some must have four posters. No ourS”
 of 5 bubbles Ameliaplum, 17 Mar 2017 | Read review
“If travelling with dogs, room in the "old pig sties" are best - the sties are long gone and have been replaced with superior hotel rooms!”
 of 5 bubbles Julie195847, 17 Feb 2017 | Read review
“Try sleeping in the cow sheds!!!”
 of 5 bubbles andyv530, 12 Feb 2017 | Read review
“Each room is different, you wont be unhappy with any you stay in.”
 of 5 bubbles 845job, 26 Jan 2017 | Read review
5 of 5