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BEST WESTERN Pontypool Metro Hotel

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332 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 7 August 2015

Review collected in partnership with Best Western GB
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Thank Glyn H
Cambridge, United Kingdom
Reviewed 6 August 2015

Out of town hotel, ideal for business or leisure travellers. Spotless, well equipped rooms. Seemed to be be very new. Friendly reception staff. Very tasty, good value breakfast. Parking is very easy. Would visit again.

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Thank Robert_and_Kazuko
Wokingham, United Kingdom
Reviewed 28 July 2015

Very clean and well maintained hotel. All the staff went out of their way to make our stay a very pleasant experience. Hotel is next to a very busy road but the double glazed windows were very effective in eliminating the traffic noise.

Review collected in partnership with Best Western GB
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Thank Derek W
Gravesend, United Kingdom
Reviewed 27 July 2015

The most important for me is the cleanness. We have been there in 17 July 2015. Very friendly personnel and helpful. The room was clean, white sheets and comfy bed. We only staid a night and was just perfect. Good value for monies as well.

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Thank Cristina V
southport, United Kingdom
Reviewed 27 July 2015

Review collected in partnership with Best Western GB
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Thank Lloyd A
Wantage, United Kingdom
Reviewed 25 July 2015 via mobile

You get what you pay for and for the bed reviews I think you may have confused your hotels thinking you were staying in a 5*. Saying that, this hotel was just what I needed for an overnight stay before waking at the crack of dawn to get my sons passport sorted!!!!!!! The welcome was lovely and everywhere was clean,...

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Thank Andrea W
Reviewed 23 July 2015

I arrived for an overnight stay, the receptionist was very welcoming and helpful. The room was spotless and well equipped, admittedly not huge but vey comfortable. The furnishing are modern and in great condition. The location was easy to find and conveniently located just off the main road. Plenty of parking and some pleasant landscaping. I didn't use the bar...

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Thank Sue W
Swindon, United Kingdom
Reviewed 22 July 2015

This was the second time we have stayed here and found it to be 1st class '' a Budget hotel '' that can show some much more expensive hotels how it should be done.. Very friendly happy to help staff, Very very clean surroundings and layed out well, Rooms warm, clean and comfy, well layed out with every thing you...

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Thank R V
Ipswich, United Kingdom
Reviewed 21 July 2015

Great location, with easy access to major roads. Room was very nice and spotlessly clean, shower is very good with plenty of hot water. Staff are also very helpful both check in and departure was very smooth and straight forward. Breakfast is also nice and straight forward and not on top of each other. Good selection of food on offer...

Review collected in partnership with Best Western GB
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Thank Rob L
Bournemouth, United Kingdom
Reviewed 20 July 2015

Visiting friends and family in Newport, so booked this hotel and Stayed here for three nights, it was a very enjoyable weekend, the rooms are very clean and the shower room was spotless, the staff very helpful, the breakfast was good with just a choice off egg bacon &beans on the cooked menu, but plenty on the buffet ,and unlimited...

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Thank Peter B

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more   less 

Additional Information about BEST WESTERN Pontypool Metro Hotel

Address: Lower Mill Field | Gwent, Pontypool NP4 0XB, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: £42 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pontypool Metro Hotel 3*
Number of rooms: 53
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Also Known As:
BEST WESTERN Pontypool Metro Hotel Wales
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontypool Metro Hotel staff and other travellers.
1 question
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Oldham, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Pontypool Metro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 rooms both good.”
C1080TXdianam, 18 Mar 2017 | Read review
“Get a room on the car park side, furthest away from the reception area”
Awislon, 16 Nov 2016 | Read review
“Ask for a room overlooking the car park as there's a busy road at the front”
mktony, 7 Nov 2016 | Read review
“Had room facing car park no noise”
V3853UVmarkb, 1 Nov 2016 | Read review
“Request room not backing onto road - however these are still perfectly ok”
lynharding2016, 14 Oct 2016 | Read review
5 of 5