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Heliopark Residence

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#1 of 7 Hotels in Penza
Certificate of Excellence
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147 Reviews from our TripAdvisor Community

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Showing 13: English reviews
San Diego
Reviewed 23 May 2016

I stayed at this lovely hotel for 3 nights. The room was modern, well-furnished and very clean. The staff was friendly and helpful, and though I speak Russian, they were quick to speak English with me if I needed help understanding something. I loved the on-site restaurant, just off the lobby, and ate several lunches and dinners there, and the...

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Helpful?
Thank MarySanDiego
Екатерина К, Guest Relations Manager at Heliopark Residence, responded to this review

Dear guest MarySanDiego.. Thank you for leaving your review about the hotel! We will be glad to see you again! The Heliopark Residence Hotel.

Zurich
Reviewed 6 August 2015

According to previous reviewers, this place is said to be the best in Penza. I dont know about other places, but this is for sure a great hotel to stay. The rooms are huge, like how it used to be during the good old days in the US, where standard rooms where big.! we had a superior room. Our room...

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Helpful?
Thank Equitecnoc
Екатерина К, Управляющий at Heliopark Residence, responded to this review

Dear Guest! Team of Heliopark Residence Hotel thank you for such a nice review . We really appreciate your opinion . We will be very glad to see you again in Heliopark Residence!

C
Reviewed 22 January 2015 via mobile

I stayed there only for one night. Check in was quick. The room was quite cold, pillows were not comfortable and the blanket thin. We had an early flight and the receptionist promised us a lunch box but we never received it and had to leave in order to catch our flight. We tried the Davidoff restaurant at the hotel...

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Helpful?
Thank Julia_sk
Arnhem
Reviewed 11 October 2014

The hotel is located in the center of Penza, just one minute from the main shopping street, with shops, supermarkets and restaurants. In the basement of the hotel is a swimming pool and sauna. We used it and we enjoyed. Costs: 500 PYB (10 euro) a person for one hour. The room was not renovated recently but everything worked. Our...

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1Thank NikNikNL
Reviewed 20 September 2014

First of all... Ekaterina and Andre, and the entire staff as well, are AWESOME! We were a small group of parents visiting Russia from America for the first time while our children were competing at a sporting event. I have traveled around the globe a bit, and Russia was the hardest place, by far, for a non-Russian speaking person to...

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Thank ajapinjap T
heliopark_residence, HELIOPARK Hotels&Resort at Heliopark Residence, responded to this review

Dear Guest, Thank you for choosing HELIOPARK Residence for accommodation and for comments. We appreciate you have highly rated our staff job. We glad to hear you have liked our delicious meal and comfort rooms. We would like to see you and your family at Hotel HELIOPARK Residence again. And we hope due to the sincere efforts hotel team will...

Berlin, Germany
Reviewed 24 January 2014

Nice position, friendly staff, even if not all of them talk english..... Rooms are nice, wifi works great, lovely bathroom! Breakfast is fine, restaurant is just great, the chef really knows his job!!

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Thank etn75
Samara
Reviewed 30 May 2013

Excellent location at the heart of the city in a 5 minutes distance walk from the main pedestrian street and 2 minutes walk from the main square. Has its own parking, not big for 20 cars. New room with a good workin zone, big bathroom, a balcony. Nice breakfast. A little bit slow chek in. For me it's the best...

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1Thank Alexander_Kudrin
Hilton Head, SC
Reviewed 12 February 2013

This was my third stay at this hotel within the last 3 years. If your Russian is limited or non-existent, there always seems to be someone there who can assist you. The reception desk personnel are very friendly. Rooms are always clean. The hotel restaurant is very good. They have a good bar menu with some American choices. The restaurant...

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2Thank H-JMom
Moscow, Russia
Reviewed 31 January 2013

Perfect place for business travellers to Penza. Located in the center of the town, quite new, with good bathroom and furniture. Very good breakfast. The only problem I have noticed was check-in. All guests arrive from Moscow flight at about the same time and it takes ages to check in. One girl at reception desk who has to copy each...

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1Thank Sanchez73
County Dublin, Ireland
Reviewed 16 January 2013

We found this hotel very clean and comfortable. It was our second stay in Heliopark Residence. It close to the centre of the city (wallkable distance). The food is excellent but pricey. The service needs to improve in terms of friendliness. However we would still recommend this hotel as a great place to stay in Penza. We would like to...

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1Thank TatNiall

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Babysitting

Additional Information about Heliopark Residence

Address: Maksima Gorkogo St., 22, Penza 440000, Russia
Region: Russia > Volga District > Penza Oblast > Penza
Price Range: £44 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heliopark Residence 3.5*
Number of rooms: 93
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Questions & Answers

Questions? Get answers from Heliopark Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps a Room not facing the street may be quieter than what we had.”
 of 5 bubbles Equitecnoc, 6 Aug 2015 | Read review
“The Balcony rooms are a little more money, but worth it!”
  • I had a balcony room, not much of a view, but it was nice to have.  Good morning, Penza!
 of 5 bubbles ajapinjapt, 20 Sep 2014 | Read review
“Room 610 is nice & quiet”
 of 5 bubbles TatNiall, 16 Jan 2013 | Read review
“ask for non-smoking floor, top floor”
 of 5 bubbles irina_9, 11 May 2012 | Read review
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