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Heliopark Residence

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Traveller (119)
Room & Suite (64)
Dining (7)
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Overview
  • Excellent50%
  • Very good38%
  • Average10%
  • Poor1%
  • Terrible1%
23 May 2016
“Excellent hotel - beautiful, great service and an outstanding on-site restaurant!”
6 Aug 2015
“Short trip to Penza”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (185)
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1 - 5 of 13 reviews
Reviewed 23 May 2016

I stayed at this lovely hotel for 3 nights. The room was modern, well-furnished and very clean. The staff was friendly and helpful, and though I speak Russian, they were quick to speak English with me if I needed help understanding something. I loved the...More

1  Thank MarySanDiego
Response from Екатерина К, Guest Relations Manager at Heliopark ResidenceResponded 10 June 2016

Dear guest MarySanDiego.. Thank you for leaving your review about the hotel! We will be glad to see you again! The Heliopark Residence Hotel.

Reviewed 6 August 2015

According to previous reviewers, this place is said to be the best in Penza. I dont know about other places, but this is for sure a great hotel to stay. The rooms are huge, like how it used to be during the good old days...More

1  Thank Equitecnoc
Response from Екатерина К, Управляющий at Heliopark ResidenceResponded 12 August 2015

Dear Guest! Team of Heliopark Residence Hotel thank you for such a nice review . We really appreciate your opinion . We will be very glad to see you again in Heliopark Residence!

Reviewed 22 January 2015 via mobile

I stayed there only for one night. Check in was quick. The room was quite cold, pillows were not comfortable and the blanket thin. We had an early flight and the receptionist promised us a lunch box but we never received it and had to...More

1  Thank Julia_sk
Reviewed 11 October 2014

The hotel is located in the center of Penza, just one minute from the main shopping street, with shops, supermarkets and restaurants. In the basement of the hotel is a swimming pool and sauna. We used it and we enjoyed. Costs: 500 PYB (10 euro)...More

2  Thank NikNikNL
Reviewed 20 September 2014

First of all... Ekaterina and Andre, and the entire staff as well, are AWESOME! We were a small group of parents visiting Russia from America for the first time while our children were competing at a sporting event. I have traveled around the globe a...More

1  Thank ajapinjap T
Response from heliopark_residence, HELIOPARK Hotels&Resort at Heliopark ResidenceResponded 16 October 2014

Dear Guest, Thank you for choosing HELIOPARK Residence for accommodation and for comments. We appreciate you have highly rated our staff job. We glad to hear you have liked our delicious meal and comfort rooms. We would like to see you and your family at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Airport Transportation
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (119)
Room & Suite (64)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Perhaps a Room not facing the street may be quieter than what we had."
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"The Balcony rooms are a little more money, but worth it!"
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"Room 610 is nice & quiet"
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"ask for non-smoking floor, top floor"
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