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Holiday Inn London - Brentford Lock

663 reviews
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Traveller (206)
Room & Suite (173)
Dining (46)
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Overview
  • Excellent42%
  • Very good40%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“canal side”(9 reviews)
“executive room”(35 reviews)
“open lobby”(12 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (663)Write a Review
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All reviewscanal sideexecutive roomopen lobbyboston manor tubetwo double bedscar parkhigh streetreception staffcentral londonpiccadilly linebusiness triptwickenham stadiumduty managerhotel barheathrow airportbreakfast was excellentbooked this hotel
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1 - 5 of 617 reviews
Reviewed 1 week ago via mobile

I've been staying overnight here for many years now when visiting friends. The staff are always friendly and acknowledge my IHG status. The rooms are clean and I always get a good nights sleep. To top it off, the shower pressure is outstanding! Thoroughly recommended.More

1  Thank pjhtravels
Response from Pedro D, General Manager at Holiday Inn London - Brentford LockResponded 5 days ago

Fabulous comments and thank you for sharing your experience with us. Firstly, welcome back!! Always great to see our regulars returning and even better my front desk team keep on impressing you and rightfully so. Appreciate the lovely comments about how clean our rooms are,...More

Hotel's Favourite
A TripAdvisor Member
33
Reviewed 18 November 2017 via mobile

I came to London for business trip and stay here from 4 nov - 9 nov 2017. Location of this hotel is really good because not too far from airport. And staff really helpful, on 6nov i remember i really need to copy some of...More

1  Thank A TripAdvisor Member
Response from Pedro D, General Manager at Holiday Inn London - Brentford LockResponded 4 December 2017

Thank you for sharing your experience with us and.....you’re very welcome and happy to have helped you. I will certainly relay your appreciation to my nights team and thank you for recognising his efforts. See you again soon, Pedd da Silva General Manager

Reviewed 4 weeks ago

Convenient and pleasant stay, lovely breakfast in the morning and a mini Starbucks in the lobby was a bonus. Was able to park in the underground car park. Situated right on the lock and great conference facilities.More

Thank Hanna K
Response from Pedro D, General Manager at Holiday Inn London - Brentford LockResponded 3 weeks ago

Fabulous to hear from you and thank you for sharign your experience with uis. Yes, we are proud to have our very own Starbucks and happy to read that you enjoyed our breakfast offering. We have made some small tweaks since then to ensure we...More

Reviewed 4 January 2018 via mobile

I believe in details...especially if I'm a spire elite member and used to travel a lot. Got 2 rooms for my family. I had to wait 5 min at check in as the person was busy checking in a group. In the rooms there was...More

Thank Paolo M
Response from IHGService, Guest Relations Manager at Holiday Inn London - Brentford LockResponded 4 weeks ago

Hi Paolo M! It was our pleasure hosting your stay, and thanks for sharing your thoughts! While we're glad that your stay was satisfactory on most part, we're sorry about your unpleasant check in experience, lack of bottled water, and dismay on the state of...More

Reviewed 29 December 2017 via mobile

The hotel is almost the only one in this area. So you don't have much options. You must be aware that Brentford mainly has nothing to do at evening. The hotel itself is nice and cozy, friendly staff and very clean.More

Thank Amr E
Response from Pedro D, General Manager at Holiday Inn London - Brentford LockResponded 3 weeks ago

Thank you for your honest review and sharing your experience with us. In the evening, absolutely the area can be a little quieter, just tucked away outside London but on the flip side, quite a bit to do in the area in the daytime :-)....More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$99 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$99 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (206)
Room & Suite (173)
Dining (46)
Pool & Beach (2)
Amenities (41)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
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puneet s
16 November 2017|
AnswerShow all 2 answers
Response from Robin C | Reviewed this property |
No there is not in room
0
Votes
nishan r
4 December 2016|
AnswerShow all 7 answers
Response from R B | Reviewed this property |
Yes but limited. Reserved spaces are for guests that are having a function at the hotel. When we stayed it wasn't possible to reserve a space. Good hotel. We have always enjoyed our stay there. Great breakfast
0
Votes
nishan r
4 December 2016|
Answer
Response from Pedro D | Property representative |
Absolutely, the hotel has 65 car parking spaces. Look forward to welcoming you.
0
Votes
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Room Tips
"Exec rooms overlooking the canal are best"
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"Had room on 4th floor, very quiet"
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"All rooms are standard - and very spacious. I suspect rooms on the second floor and higher have a better view"
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"Ask for high floor with view of canal"
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