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Novotel London Brentford

1,042 reviews
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Traveller (283)
Room & Suite (74)
Dining (36)
Overview
  • Excellent63%
  • Very good30%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“glass wall”(15 reviews)
“pool and sauna”(16 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel London Brentford
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,042)Write a Review
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511
241
52
13
17
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511
241
52
13
17
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All reviewsbluetooth speakerglass wallpool and saunamodern hotelx boxexecutive roomminute walkslip roadcar parkgreat west roadsouth ealing tube stationexcellent facilitiesmini fridgean excellent hotelthe general managerthe sofa bedpiccadilly line
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1 - 5 of 834 reviews
Reviewed 2 weeks ago

Bar service was sluggish, no communication amongst staff, prices ridiculous, lack of professionalism. I didn't enjoy the breakfast, was not exceptional, was waiting around for items ... would not recommendMore

3  Thank Brian B
Response from Terence B, General Manager at Novotel London BrentfordResponded 1 week ago

Dear Guest, Thank you for your TripAdvisor review on your recent stay with us. I was very disappointed to learn of your experience regarding the ridiculous prices, breakfast not being exceptional as you had to wait for items to be replenished, and the sluggish bar...More

Hotel's Favourite
Reviewed 7 January 2018

Novotel Brentford is a new modern hotel conveniently located between the Heathrow airport and London City not far from South Ealing subway station. We stayed in an executive room on the 6th floor. The room was very convenient, clean and quiet. It had all standard...More

1  Thank Alexey S
Response from Terence B, General Manager at Novotel London BrentfordResponded 1 week ago

Dear Alexey S, Thanks for your outstanding review about your recent stay with us. It was a joy to read that you used and enjoy all the facilities/services of the hotel. Thank you once again for your high recommendations of the hotel and it would...More

Reviewed 2 weeks ago via mobile

I stayed here back in November and it was a lovely stay. The rooms were very clean and the bed was comfy! We had breakfast in the morning where they had a variety of food too choose from for example cooked breakfast, fruit, cereal, toast...More

Thank Katy C
Response from Terence B, General Manager at Novotel London BrentfordResponded 2 weeks ago

Dear Katy C, Thanks for your feedback regarding your Great Stay with us. It was nice to read that you also experienced our breakfast and found it to be very tasty. Please keep recommending us and we are looking forward to welcoming you back soon....More

Reviewed 3 weeks ago via mobile

I stayed, for the first time, at Novotel Brentford on business. I usually stay st either the Hilton or Marriott Twickenham when down on business but my colleagues had already booked this hotel. It’s nothing to look at from the outside, being placed right on...More

1  Thank Tiredmumoftwo
Response from Terence B, General Manager at Novotel London BrentfordResponded 2 weeks ago

Dear Guest, Thank you for your TripAdvisor review about your recent stay at Novotel London Brentford. I was pleased to read about the room being spotlessly clean and the quick, efficient service in the bar. However I was disappointed to learn of the discomfort from...More

Reviewed 4 weeks ago

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Review collected in partnership with Novotel Hotels
Thank devont314
Response from Terence B, General Manager at Novotel London BrentfordResponded 2 weeks ago

More

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123456167
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$106 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (283)
Room & Suite (74)
Dining (36)
Pool & Beach (11)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
shakeelrana
8 January 2018|
AnswerShow all 2 answers
Response from SarahR99999 | Reviewed this property |
Really sorry, I don't know either. You could try e-mailing them they were very helpful.
0
Votes
Gary S
16 July 2017|
AnswerShow all 2 answers
Response from Usman R | Reviewed this property |
no idea
0
Votes
Rik P
3 June 2017|
AnswerShow all 3 answers
Response from QuintusR | Reviewed this property |
the Griffin pub... only 10 minutes Walk from the hotel... near the stadium. friendly staff and guests. Also the place for a very decent and affordable meal... check it out in tripadvisor.
1
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12345611
Room Tips
"top floor rooms are luxury"
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"Rooms on executive floors"
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"If you are a member executive Rooms are lovely...."
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"quiet room at the end of sixth floor"
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