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Could not fault the hotel or the staff especially Barack who worked at the pool bar. The grounds and beach are both stunning with plenty of staff working at both to bring you drinks. The rooms are a little tired looking could do with updating...More
Thank Donna C
Response from southernpalmsbeach, Guest Relations Manager at Southern Palms Beach ResortResponded yesterday
Thank you for being our Guest and for taking the time to share your feedback on your stay at Southern Palms Beach Resort! It was a pleasure for us to have an opportunity to make your stay with us and your holidays in...More
I guess my disappointment with the place began the minute I arrived the resort, from the tiny parking lot that fits not more than 10 cars, to the reception/lobby area that just has a drab look, not to mention the hotel porters who were dressed...More
As a 4 star resort this hotel was a bit wornout atmosphere especially those rooms were. Also they were small, maybe three stars worth.
Pool area was nice and the beach also.
Restaurant was okey, but breakfastbuffet had not very wide selection nor dinner. Lightly...More
Stayed in December 2017 with 6yo child, 2 weeks, ocean front superior room all inclusive.
There’s 2 type of rooms – pain and pain free. Superior will be pain free from my experience but others I saw asking for children’s bedding for the 3rd time!...More
The good sides: Nice beach (though extremely windy), super friendly staff, really nice food at the main restaurant, super sport-team and an amazingly talented melon-carver (see some examples by Geoffrey Picasso on facebook).
The bad sides (for us): The AC in one of our rooms...More
Response from Barbara M | Reviewed this property |
Request the hotel to send you one at that hour, to ensure that you have one, and don't have to explain where you are going. Rate is very reasonable I think we paid less than 1000KES, but we arrived in the day, sometimes... More
Request the hotel to send you one at that hour, to ensure that you have one, and don't have to explain where you are going. Rate is very reasonable I think we paid less than 1000KES, but we arrived in the day, sometimes people add extra charges to late trips. We flew into Diani Beach, so if Mombasa airport, I don't know what that would cost. Hope this helps.