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Southern Palms Beach Resort

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Traveller (1852)
Pool & Beach (417)
Dining (211)
About
Location
Cleanliness
Service
Value
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
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1,507Reviews
1,878Photos
42Q+A
100Room tips
Traveller rating
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Popular mentions
Located in South Coast, we opted to try Southern Palms out this time round! Indeed it was the perfect birthday gift for my wife. The welcoming was lovely and were shown our way to the room. Rooms were nice, cosy and clean! It's a lovely hotel with lengthy swimming pools-however
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We had a short (thankfully) two night stay. This is a generic beach hotel with generic working formula targetting a specific market (Families with kids). We found this property very dated with fixtures in the rooms rusted over or malfunctioning. We found what we thought was an
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Response from southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort
Responded 2 weeks ago
Dear Lokiboyp, Thank you for taking the time to write a review on your stay at Southern Palms Beach Resort. We are glad you enjoyed the beach, our beautiful scenery and the activities thereof. We are sorry that there are some areas that you did not feel as positive about during your stay, and we have taken note of all details to improve on our customer service to ensure that all guest staying at our hotel have a memorable holiday. It would be a pleasure to welcome you back for what we trust would be a much more enjoyable stay. Thank you and best regards Nellie Njonjo GUEST RELATIONS MANAGER
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The place is amazing and the staff gave us excellent service,from the moment we checked in we had an amazing time. I loved the inclusive package would definitely recommend it.would like to highlight some of the staff who made our stay memorable Johnson Katana, Phyllis
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Response from southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort
Responded 3 weeks ago
Dear Caroline, Thank you for sharing your wonderful experience of your stay at Southern Palms Beach Resort! It gives us enormous pleasure to read of your appreciative comments and to have had an opportunity to make your holiday with us a memorable experience. Thank you once again for choosing Southern Palms Beach Resort for your stay. We look forward to welcome you back in the near future. With warmest regards Nellie Njonjo GUEST RELATIONS MANAGER
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The staff are really charming and the service is fantastic for an all inclusive place. The best part is that they serve bottled beer on all inclusive thats not common in other similar hotels. However, the rooms are old n need refurbishment. You need to pay for lockers only in
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Extremely dissapointed with the service at the resort. I asked for a quiet room but was given the noisiest one near the pool. The room had no wifi connection and after several complaints, the IT person told me that corner rooms have no wifi! But the reception staff did not tell
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Response from southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort
Responded 4 weeks ago
Dear Tanya, Thank you for being our Guest and for taking the time to share your feedback on your stay at Southern Palms Beach Resort. Our top priority is to ensure all guests who visit with us have a relaxing and memorable holiday to look forward to. We are sorry that even after the room change the room was not as quiet as you had anticipated. Wifi is more powerful at the public area. Manyatta/Barbecue and Italian Restaurant are pre booked due to limited seating. This was to be briefed to you on arrival. We are following up on our team at the Front Office desk on the concern on your late check out. It would be a pleasure to welcome you back for what we trust would be a much more enjoyable stay. Best regards Nellie Njonjo GUEST RELATIONS MANAGER
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12345640
Hello, Can we exchange currency in hotel? If yes - are euros acceptable?
Yes, all global currencies.
1 vote
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i am sure if you have bought a package, you may request them reception to allow a late check out depending on your return transfer to the airport. I am sure they will not have a problem with that. I would still revisit the place
0 votes
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Yes, the hotel has a desk for such facilities - you can write to the hotel and they will be happy to organise and respond with everything you need.
0 votes
no the rooms are really good in in well kept condition
1 vote
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Hi - all hotels on the Diani Beach provide airport transfers at no cost - most of the hotels are just near the Ukunda Airport which is the recommended airport to arrive at - however, if you land in Mombasa - it will depend on the number of nights of your stay - whether they will provide airport transfers or not - also - all hotels in Mombasa give you FREE (to be returned) pool towels so go visit and enjoy.
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1234569
"Ask for a room in a block towards the ocean"
"Ocean views are always better, but you will pay more for them."
"Go all inclusive and opt for a sea facing room, preferably on the 2nd floor"
"Ask for a room away from the entertainment area if you need to get to sleep before it ends or you have young children."
"Sea - view room"
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12345620
PRICE RANGE
US$117 - US$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern palms beach hotel dianisouthern palms beach diani
LOCATION
KenyaCoast ProvinceUkundaDiani Beach
NUMBER OF ROOMS
298
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