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Diani Reef Beach Resort & Spa

  • Free Parking
  • Pool
  • Beachfront
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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664 Reviews from our TripAdvisor Community

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Showing 568: English reviews
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Lugano, Switzerland
Reviewed 1 week ago

The resort is located on the white beach sand "Diani beach". The beach is wonderful! Fortunately the hotel is having some private space (upper beach part), where any type of sellers will not bother you! (be aware: as soon as you are on the beach, you will be ask all the time to buy something). The hotel room was fine,...

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Helpful?
Thank Rafael M
Reviewed 1 week ago via mobile

Good environment and facilities. There are lots of monkeys in this resorts providing additional sight attractions. However, I left after lunch, with a terrible food poisoning. Not sure I will be back there.

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Helpful?
Thank Nard P
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Guest feedback is of utmost importance to us. While we’re glad to learn of your overall pleasant stay with us, we regret the bug you had to face whilst your stay. At our hotel, not just the comfort of our guests, but their health is also our chief priority. We...

Reviewed 3 weeks ago

My room was quite good, the facilities fine but they could do better than they use to do * improve the cleanliness of fish ponds, * improve the service in room (cleaning) * vary the menu (buffet) It is calm and it is good for having rest.

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Helpful?
Thank Sandrine K
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Guest feedback is of utmost importance to us as it helps us in our day-to-day improvements. We are glad to learn of your overall pleasant stay with us and to note that you liked the services and amenities. At our resort, satiating our guests with absolute comfort and satisfaction is...

Mogadishu
Reviewed 11 January 2017 via mobile

I had the privilege of spending three nights at diani reef resort. It's in the center of everything bars, restaurants and seaside fun. Hotel service is quick and friendly. The bar in the lobby has incredible service and nice views of the beach.

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Helpful?
2Thank clmk28
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Your kind and positive review on this esteemed travel forum is much appreciated by our associates. At our resort, we always strive to provide the best comfort and satisfaction to our guests. We’re glad to learn of your overall pleasant stay with us and to note that the various aspects...

Nairobi, Kenya
Reviewed 4 January 2017

This hotel offered great spa services. Their massage therapists are well trained and will not make you regret your money. The room we stayed in (room 4045) only had a partial view of the ocean, but since we spent most of our time at their Fins restaurant, which was right on the beach, or taking strolls down the beach it...

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1Thank Niharixxx
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Thank you for choosing to stay at Diani Reef Beach Resort & Spa, and for making time to share your review on Trip Advisor. We understand that you had options for your stay and I am so grateful to you for giving us the opportunity. Your generous appreciation towards our...

Reviewed 3 January 2017 via mobile

When we got to our room, there were two seperate beds instead of a double bed, the safe was broken and the door could not be locked and started an alarm at every attempt to close it. We asked, if we could have another room, but were told that it wasnt possible. So we waited until at least the safe...

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Helpful?
Thank Philipp S
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! At the very onset please accept our sincere apologies for the inconvenience caused to you during your stay. Our priority is to ensure that our Guests get the best possible experience while in our care. We have made due note of your observations and please be rest assured that we...

Nairobi
Reviewed 31 December 2016 via mobile

Was in Diani Reef for business, therefore my review is not comprehensive. No complaints on the room or service. Best thing was the food. Quite tasty buffet meals. Was here during low season, hotel was not full, therefore variety of meals was limited. Al a carte restaurant by the beach had tasty meals as well.

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Helpful?
Thank Maureen K
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Thank you for choosing to stay at Diani Reef Beach Resort & Spa, and for making time to share your review on Trip Advisor. Your generous appreciation towards our food quality is very encouraging. I have personally shared your feedback with my team and they are thrilled to hear it...

Dar es Salaam, Tanzania
Reviewed 31 December 2016 via mobile

I waited 45 minutes to get a beach towel. In the end I went to the spa and managed to each. Terrible service. Two days ago my brother and I went to the gym and ordered our food and drink. We had to wait 30 minutes to get a bottle of water! The sandwiches were disgusting. My brother had a...

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Helpful?
Thank Khan K
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! At the very onset please accept our sincere apologies for the inconvenience caused to you during your stay. The hotel team is deeply disappointed by your experience. Our priority is to ensure that our Guests get the best possible experience while in our care. We have noted your comments and...

nyc
Reviewed 30 December 2016 via mobile

The place is a crap show right from walking in. Not sure why on earth i chose this for my long awaited vacation. This place totally sucks!! Check-in experience was the worst. Waiting over an hour to get a room even though we arrived 3 hours later than check-in time. The only time attention was paid was when my amex...

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Thank alakoba
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! At the very onset please accept our sincere apologies for the inconvenience caused to you during your stay. Our priority is to ensure that our Guests get the best possible experience while in our care. Your experience at the Diani Reef Beach Resort & Spa is what matters most to...

Addis Ababa, Ethiopia
Reviewed 29 December 2016 via mobile

Nice and.clean place to.stay at Diani. Very good staff. We had to change.our dates.once we arrived they worked with Hotels.com to work it all out. Great water and very nice beach. Two pools. Food was consistently good for breakfast. We did find other places to eat at night that were cheaper. In a good location to night life. Overall a...

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Helpful?
Thank mikepatti2013
Management response:

Dear Guest, Greetings from Diani Reef Beach Resort & Spa! Thank you for choosing to stay at Diani Reef Beach Resort & Spa, and for making time to share your review on Trip Advisor. We know that you had options for your stay and I am so grateful to you for giving us the opportunity. Your generous appreciation towards our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Diani Reef Beach Resort & Spa

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: £94 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diani Reef Beach Resort & Spa 4*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia and Jovago.com so you can book your Diani Reef Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Diani Reef Beach Resort And Spa
Diani Reef Beach Hotel Ukunda
Diani Reef Grand Ukunda
Hotel Style:
#6 Top resorts Hotel in Diani Beach
#8 Spa Hotel in Diani Beach
#14 Luxury Hotel in Diani Beach
#19 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Diani Reef Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Diani Reef Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with front view”
 of 5 bubbles C5967XFrafaelm, 12 Feb 2017 | Read review
“Rooms with 4000: 1st floor - up to 4028 you have a view onto pool and ocean.”
  • View from room 4028
  • Swan Towels and flowers (which were quickly destroyed by our baby)
  • View from Room 4028
  • Welcoming fruit bowl and bougainvillia
 of 5 bubbles D2166DXangelas, 5 Oct 2016 | Read review
“Rooms are nice and spacious with good view of acean”
 of 5 bubbles kisulum, 4 Oct 2016 | Read review
“Advance booking at affordable, convenient and secured for best value.”
 of 5 bubbles emilywV2407NE, 1 Sep 2016 | Read review
“Ask for a sea view room.”
 of 5 bubbles saagars, 30 Aug 2016 | Read review
5 of 5