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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsamber roomspatio doorsconservatory restaurantlovely hoteldecking areafunction roomoverlooking the sealovely viewfamily roomcomfy bedafternoon teaevening mealone night staycan't faultmember of staffstaff were lovelysandwiches
Rather than stop in Redcar, I opted to have a night in nearby Saltburn which is quite a charming old fashioned seaside town.
The hotel offers wonderful views of the coast and had plenty of on site parking. Check in was made easy friendly staff...More
From pulling up in the car park and seeing the view things just continued to be fabulous. Attentive but not over pushy staff. Reasonably priced drinks. Lovely food..again reasonably priced in a perfect setting. Beautiful view from the dining room. Stunning view from our room....More
Staff were polite and friendly, room was large and warm and the view excellent. Just one problem - seemingly none of the showers in the hotel work properly - you'll either be scalded or frozen to death. It was the same in all three rooms...More
Had a fab time, well organised and as I'm gluten free and had a different meal to everyone else, there was a lady standing next to me making sure I got the correct meal, everything about the day was fab, even the storm didn't spoil...More
Great location, nice hotel, all staff were excellent. Emily? Reception staff and Jack were exceptional. See you again in August. Only fault is, rooms on second floor all windows are to high which spoil the view.
Response from CMiller1986 | Reviewed this property |
Hey Rachel,
I stayed earlier this month and there was entertainment on. I was also made aware of this at the point of booking, as I was travelling with my dog they put us in a room away from it too. A nice touch. Sure the... More
Hey Rachel,
I stayed earlier this month and there was entertainment on. I was also made aware of this at the point of booking, as I was travelling with my dog they put us in a room away from it too. A nice touch. Sure the website advises of all evening events that are coming up - but I may be wrong