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BEST WESTERN Diplomat Hotel

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429 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Swansea, United Kingdom
Reviewed 2 weeks ago

Had an enjoyable time at the Diplomat having afternoon tea with full use of the spa. On arrival at the spa we were welcomed by a very friendly receptionist who explained the facilities and gave us gowns & towels. Changing rooms are on the small side but it was quite quiet at the time we visited so no real issue....

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Thank sheldon60
Carmarthen, United Kingdom
Reviewed 3 weeks ago via mobile

I visited recently with an elderly lady it's dementia. The hotel is easy to find, parking is easy. The only issue is because it's built on a slope, my elderly friend found it difficult to walk. Once inside we were directed to the bar then through to the restaurant. We were offered menus to choose a starter but went straight...

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Thank Rhi0389
Swansea, United Kingdom
Reviewed 3 weeks ago via mobile

Visited with a friend for spa and afternoon tea. Towels and robes on arrival. Female changing room floor was filthy and wet, mud, hair, needed a good scrub as were the sinks full of hair. Jacuzzi was awful! Luke warm, full of sand on the bottom and then floating around as the jets were on. Staff stopped people using it...

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Thank Laura W
Bridgend, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for one night with my daughter for a girlie spa weekend treat. The hotel room was lovely, spacious, clean and comfortable. The bar service and breakfast was lovely 10/10 no grumble from me there. The spa was good and massage excellent! The jacuzzi was broken so that was disappointing. The glass door on the sauna could have done with...

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Thank Jen D
Reviewed 4 weeks ago via mobile

Have stayed at this hotel on a few occasions, most recently in October. The hotel could do with being modernised as it has an old fashioned feel. The quality of the rooms seem to vary. The spa and gym is fine. The breakfast is good and meals are OK but nothing is dazzling. But most Importantly the hotel is clean...

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Thank Sylvia1941
Cardiff, United Kingdom
Reviewed 5 weeks ago

We recently stayed in this hotel with family, the facilities were very good and we had a huge room, it was reasonably priced with breakfast included (which was excellent, cooked to order), my only grumble was that there was only one vegetarian option on the menu for the evening meal, however, I would stay here again.

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Thank Carole H
Reviewed 30 October 2016 via mobile

Have not been here for about 30 years. Brought my dad and my uncle here for his 80th birthday. I have to say what a delight. The staff were wonderful . So attentive, and couldn't do more to help you. The food was very nice and could not fault. Thanks for making our day very special.

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Thank Spinac
Cardiff, United Kingdom
Reviewed 30 October 2016

Only stayed for one night. Wish we had stayed for more. The Hotel is rated 3 star, but I've stayed in 4 star hotels, not as good as this one. Staff were helpful and very pleasant. The room was very large, with a fantastic large bed. The bathroom, was exceptionally big. Room lovely and warm. Food was of good quality,...

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Thank GCHarris
Reviewed 19 October 2016

Booked it with a certain amount if trepidation as the reviews were not so good. It was excellent. Clean, tidy, friendly staff and as far as I could see everything in well maintained and up to date condition.

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Thank kelvyn d
Halifax
Reviewed 17 October 2016 via mobile

Really very pleasant and cordial staff Attended 70 th birthday party of friend and the family arranged overnight stay in same hotel Rooms well above average Sound proof Breakfast very average That is the only down side of hotel Rooms and hotel a bit dated but given the off season still well occupied Spa and pool looked good Free WiFi...

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Thank SidSne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: £68 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diplomat Hotel staff and other travellers.
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3 months ago

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Questions? Get answers from BEST WESTERN Diplomat Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
“Room 24 if you can get it!!”
 of 5 bubbles cardiffian2, 17 Apr 2016 | Read review
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