The Diplomat Hotel Restaurant and Spa
Felinfoel Road, Llanelli SA15 3PJ Wales
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US$285
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US$285
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Room & Suite (42)
Dining (30)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#8 of 24 hotels in Llanelli
Location
Cleanliness
Service
Value
Travellers' Choice
A Privately-owned and family-run Hotel that offers both comfort and personal service in a warm and friendly atmosphere,
The Diplomat Hotel & Spa is a spacious and versatile 3-star hotel in Llanelli, Carmarthenshire. Ideally located for exploring the coast or the Carmarthenshire countryside, it’s the perfect base for family holidays and weekend getaways.
Our accommodation is available at very reasonable rates, and our variety of room types means anyone can enjoy our hospitality, from a single business traveller to a family coming for the sights of Wales.
Excellent on-site facilities including a luxurious Spa, A leisure club with fully equipped gymnasium, Sauna ,Steam Room Hot Tub and indoor heated swimming pool.
Our stylish meeting and function rooms are tailor-made for a wide range of business events and we’re well placed for easy access to M4 Motorway
So whether you are looking for an overnight stay, a venue for a meeting, event or wedding reception, a spa day or a great dining experience, our friendly and attentive staff will ensure that your stay is memorable.
We look forward to welcoming you to The Diplomat Hotel Restaurant and Spa soon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Patio
Highchairs available
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Filipino and 4 more
Location
Felinfoel Road, Llanelli SA15 3PJ Wales
Getting there
Car HireSee all Llanelli car hire
824Reviews8Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
Fabulous couple weekend away at the Diplomat. Amazing food in the restaurant served by lovely staff. Rooms are clean and well equipped, health spa on site is excellent and relaxing. Facilities overall are great and will definitely be back in 2024
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have visited on numerous occasions and it never disappoints Staff very friendly and welcoming and will.always try to accommodate your needs . Afternoon tea great ,fresh and can be tweaked to your dietary needs Evening meal first class and lots of choice restaurant clean with lovely deco The spa is a must visit to relax with friends followed by an evening stay Breakfast was great . Rooms are spacious clean comfy Thankyou for making our stay once again memorable Lots of laughs and memories made with friends Looking forward to booking again for our annual Xmas break next year we are going to try the summer months too so.we can take advantage of the outside space We would highly reccomend Wish all.staff a Very Merry Christmas and a Healthy New year
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We went for our 20th wedding anniversary (15th Nov), and I was not disappointed. We were met by Julie, and what a lush person she is, friendly, helpful and always to hand. When she took us to our table, the table was decorated, which made it more special. The food was brought out and all I can say is the steak was cooked to perfection, the onion rings were lush and cheesy garlic bread yum, and not forgetting the sauce. First time I have been there for a steak and we will be going back. Thank you so much for making a special night, that extra special. And again thank you Julie
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I really enjoyed my meal at the Diplomat Hotel. I would highly recommend visiting. The carvery was delicious. The customer service was excellent too, particularly the service from Julie, who is so polite and attentive. Nothing was too much trouble for her. Will be coming back again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I’d like to give a massive thanks to Julie the manger for looking after us today. Fantastic service and so reasonable, there was 12 of us celebrating our late Mum / Grandma and Julie was so efficient and delight to us so we just wanted to say a massive thank you!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was in the area researching a new documentary on the Welsh language and decided to post up in this lovely hotel. It was very old fashioned, but I liked that. The room was spacious enough for me to play air guitar and swing a cat at the same time. I ventured down to the bar for dinner and was feeling strange as I thought I was having a stroke, everything around me didn't make any sense until I realised that they were all speaking Welsh. Much respect for keeping the language alive. I downed half a bottle of blue nun and went to bed. It's a 3 star.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carlton Paul jenkins, Owner at The Diplomat Hotel Restaurant and Spa
Responded 25 Oct 2023
Thanks you for the 5* review
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
When we arrived, parking was an issue, I had noted one disabled allocation, which frankly no one could get into or if you were unfortunate to park there early, you would have had no hope of getting out. Eventually we found an spot we could park but not in designated parking area. Our room was clean but tired with suspicious marks on walls (Photo) and a clear leak on roof (photo) Our bed was saggy, broken and lumpy (photo) The room was also cold with permanate condensated windows. The hotel its self is quaint in places but dated in others. Staff seemed helpful and jolly, the spa area nice but very small and quickly became over crowded. Our meal & the show was exceptional, I am impressed with food service, quality and the ability to send what must be 100 to 120 covers out pretty quick ( Bravo kitchen & front of house) Alas this is when things go bad, I have noted many other reviews saying the same and yet management do nothing about it, why? We retired to our room at 10.30, normally we would have a drink but there was a singer, the area was heaving, with rather inconsiderate & loud drinkers. The very loud music continued well after midnight and then the bar noise, banging / shouting till gone 2.30am Throughout the night we still heard people talking / laughing Our room had no sound proofing, at 6am the noise all started again, this on top of the broken bed, made for a night of no sleep. Breakfast was a good selection and something for all, once more impressed although more waiting staff was needed. I had considered writing to the hotel manager first but noting his reply to reviews, decided that it would be a wait of time. …
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carlton Paul jenkins, Owner at The Diplomat Hotel Restaurant and Spa
Responded 18 Oct 2023
Thankyou for your review, your feedback is very important to us. Your points have been noted and will endeavour to address your personal issues
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were one of the unfortunate ones to have our wedding cancelled by Stradey Park Hotel, but it turned out to be a blessing in disguise as what the Diplomat Hotel did for us was better than we could have imagined. Sheldon and his team simply can't be faulted regarding the hard work they put in to ensure our evening wedding reception was perfect. From the first meeting with Sheldon, discussing the date and what we wanted, all the way throughout the run up to the big day he was attentive and a joy to deal with. All of our guests commented on how well the large Carlton Suite had been decorated and lit (We had an autumnal theme going on) and the staff working throughout the evening were polite and professional the whole time. Any requests that were put forward to Sheldon in the run up to the wedding, and on the evening itself, were listened to and actioned with minium fuss. And the buffet food that was laid on for our guests was stunning, not a dud selection in there, once again loads of our guests commented on how fresh, plentiful and tasty it all was. Top it all off with a night in their super posh Bridal Suite thrown into the package, and I genuinely have nothing to complain about. Both me and my wife can't recommend them any higher.…
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Carlton Paul jenkins, Owner at The Diplomat Hotel Restaurant and Spa
Responded 6 Oct 2023
Thankyou for your review, your feedback is very important to our team thankyou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All I can say is was a absolute nightmare. Arrived into the room after a long train journey and wanted to sit with a cup of tea and watch some TV and nearly all the channels were unwatchable. A guy came to change the ariel but it didn't work, hours later and the problem still not fixed. That's not all, there was a function at the hotel which is not a problem but our room was right above it, so didn't get no sleep at all. Definitely won't be going back and I would recommend to check what functions the hotel has on first before you decide to stay.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carlton Paul jenkins, Owner at The Diplomat Hotel Restaurant and Spa
Responded 19 Sept 2023
Thanks for your review, your comments have been noted, your feedback is important to us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Business trip, room is sound no problems, receptionist's were great, funny had a laugh on check in. Julie the restaurant manager is amazing, every hotel needs a " Julie" to make your stay memorable. Deffo stay here again. Food is very nice and affordable, great atmosphere.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Carlton Paul jenkins, Owner at The Diplomat Hotel Restaurant and Spa
Responded 15 Sept 2023
Thanks for the review, Your feed back is important to our staff, hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$113 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western llanelli, llanelli best western
FORMERLY KNOWN AS
Best Western The Diplomat Hotel & Spa
LOCATION
United KingdomWalesCarmarthenshireLlanelli
NUMBER OF ROOMS
50
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Claim Your ListingTHE DIPLOMAT HOTEL RESTAURANT AND SPA - Updated 2023 (Llanelli)
Frequently Asked Questions about The Diplomat Hotel Restaurant and Spa
Which popular attractions are close to The Diplomat Hotel Restaurant and Spa?
Nearby attractions include Llanelly House (0.9 miles), Llanelli Wetland Centre (2.4 miles), and Millennium Coastal Park (1.7 miles).
What are some of the property amenities at The Diplomat Hotel Restaurant and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Diplomat Hotel Restaurant and Spa?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Diplomat Hotel Restaurant and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Diplomat Hotel Restaurant and Spa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Diplomat Hotel Restaurant and Spa?
Conveniently located restaurants include The Half Moon, Cariad Cafe, and Marzano's.
Are there opportunities to exercise at The Diplomat Hotel Restaurant and Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Diplomat Hotel Restaurant and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Diplomat Hotel Restaurant and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Diplomat Hotel Restaurant and Spa?
The staff speaks multiple languages, including English, Spanish, French, Italian, Polish, Romanian, and Hungarian.
Are there any historical sites close to The Diplomat Hotel Restaurant and Spa?
Many travellers enjoy visiting Moriah Calvinistic Methodist Chapel (Presbyterian) (4.6 miles), Loughor Castle (3.9 miles), and Ffwrnes Henge (1.2 miles).