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Hotel Hacienda Cocoyoc

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Hotel Hacienda Cocoyoc
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334 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Phoenix, Arizona
Reviewed 2 weeks ago via mobile

The Bride had been here 20 years ago and insisted that we come here for a late breakfast. This is part of a group of razed haciendas that were rebuilt. This one in particular is absolutely stunning! Indeed, we toured the grounds and had a late breakfast which was elegantly served by an incredibly competent and knowledgeable wait staff. The...

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Helpful?
Thank beeedell
Seattle, Washington
Reviewed 22 February 2017

Worth the level 4 rating for the building and grounds. Food is unpredictable some days good , some days poor, probably different cooks, kitchen staff. Grounds a delight, rooms not so great. Have visited many times over the last 20 years, always take our gringo friends here just for the grounds and the ambience. As with the food service is...

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1Thank mjsloley
Clovis, California
Reviewed 8 February 2017 via mobile

We had planned to just come for the day but when we found out we couldn't use the pools and spa area unless we spent a night, we decided to book a room for one night. And we are glad we did. So much to discover here and it's so magical at night. Lots of areas to walk and explore....

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1Thank MsCathleen
Reviewed 3 December 2016 via mobile

The Hacienda is a beautiful place, but the rooms needs urgent renovation. The furniture are really old and the bed is the worst of all (mattress hard as a rock with the most awful pillows) and with no A/C or amenities. For the price they charge you for the room, you will expect to have something much better. Finally, the...

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Thank marifermd
Reviewed 9 October 2016 via mobile

The rooms are incredibly awful, old, with extra hard beds... too noisy, the reception personal terrible treats the customer, and has no idea of what customer service means... the gardens and pool area is pretty, but if you come to enjoy both you room and common areas, better have another choice.

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Thank Alejandra M
Reviewed 24 July 2016

Although we miss the flavor of "pueblo" in the food and the rooms were not so fancy (they are clean, beds are ok and I sleep like a baby). I can tell you that the views that you can get from here are marvelous, the place is full of history that you can feel it in its walls. I do...

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1Thank Mariana C
Mexico City, Mexico
Reviewed 2 June 2016

Great place, magnificent! Close to CDMX, with very good road access. The Hotel itself is a beauty, architectural plazas and even the rooms try to tell you some of the history of the place. Going to this destination, during high season vacations form Mexican families wasn´t the greatest idea once we were there, I didn´t think it before. Crowded pools,...

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Thank Pedro G
Reviewed 26 May 2016

This Hacienda is one of the best options in Morelos; you can find it all here, horseback riding, golf, swimming, spas, recreation, nature, history and much more. You will find a place worth visiting and staying a nigh or two. The little surrounding towns are great. First of all, do not visit on a long weekend in Mexico or the...

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Thank Shinthya h
Mexico City, Mexico
Reviewed 21 April 2016

We stayed at this hotel to attend a wedding. It´s a lovely historical hotel, well kept. I was pleasantly surprised to find a fairly good veggie burger at the restaurant. (Side note: there are 3/4 restaurants at the hotel). Our first night was very relaxing, we we slept through the night even though there was a wedding at or near...

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Thank CeliaCerati19
Mexico City, Mexico
Reviewed 1 April 2016

It’s been probably 25 years since my first visit to this hotel and almost 15 since my last until las weekend when I stayed at the Hacienda once again. I’m glad to see that, even after so many years, it still retains its charm. The hotel grounds are kept in a pristine state and it´s only the rooms that need...

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Thank IsaacGBerkovsky

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Cocoyoc staff and other travellers.
4 questions
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Questions? Get answers from Hotel Hacienda Cocoyoc staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“confirm your room has an AC unit at the desk at your arrival, you may need it”
pedrog795, 2 Jun 2016 | Read review
“Do request a room with a WORKING airconditioning unit, I believe rooms at the 3rd floor are fantastic.”
shinthyah, 25 May 2016 | Read review
“Suites with pools offer a great option for privacy”
IsaacGBerkovsky, 1 Apr 2016 | Read review
“Don't book here.”
  • Low quality fixtures in bathroom
  • They had no A/C
  • Power outlets from the late 80's, where am I supposed to plug my laptop?
  • Says it's sanitized, makes me wonder...
  • Guess sleeping on the floor would've been better
  • Fan was dirty, they had no A/C
AlmadMohamed, 2 Aug 2015 | Read review
“Room with a private pool to cool off in after a game of golf”
Weerobbie, 16 May 2015 | Read review
5 of 5