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Hipark Serris-Val d'Europe

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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Hipark Serris-Val d'Europe
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Showing 505: English reviews
Loughborough, United Kingdom
Reviewed 23 August 2014

We chose this place as we decided to go self catering. All I can say is I've never stayed in a place that is such a joke to be called self catering apartments. Now I did my research before as I do with everywhere I visit. We had booked a studio and knew it was going to be small. But...

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Helpful?
2Thank amzmc
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear valued guest Thank you for taking the time to give us your feedback in regards to your long stay with us. We are really happy that you have enjoyed the cleanliness of the property, its location (with the shopping facilities and restaurants), the friendliness of our staff as well as our facilities (the pool and its temperature). I am...

Milton Keynes, United Kingdom
Reviewed 19 August 2014

Hotel was spotlessly clean and comfortable. Staff couldn't be more helpful, polite and friendly. Bus to Disney (no. 50) stopped right outside front door and just down the road on return trip. Lovely, if basic, continental breakfast, enough to set you up for the morning though. Hotel has a nice swimming pool, had no time to use so can't comment...

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Helpful?
Thank Karen M
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Derby
Reviewed 18 August 2014

Wow! What a great hotel! Stayed here august 13th-16th 2014 and I must say i was/am very impressed by this hotel. The hotel is fantastically located for Disneyland Paris and they provide a free shuttle bus which runs pretty much non stop between the hotel and disneyland. The bus journey takes approximately 5 minutes and it's the number 50. The...

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Helpful?
1Thank Jwedge321
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Alconbury, United Kingdom
Reviewed 17 August 2014

We booked this hotel as a late deal and got excellent value for money. It is very close to the Disney Park and the hotel provides regular free buses to and from the park for its guests. Within walking distance of the hotel is the Val d'Europe shopping centre and designer outlet. This was good for buying food, drink and...

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Helpful?
1Thank Sheila H
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Cambridge
Reviewed 15 August 2014 via mobile

For Disney off site hols Marriott in Bailly Romainvilliers would always be my first choice. However, it wasn't available for our 3 nights in August so went for Hipark Serris - me and best friend plus 2 kids. A 1 bedroomed suite (212) overlooking pool was very quiet and comfortable - even the sofa bed. Kitchen well enough equipped to...

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Helpful?
Thank KJAJ1
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Reviewed 10 August 2014

Good hotel, good breakfast, 15 min walk to Disney gates, pull out bed was comfy and made up as bed on arrival, we were a bit nervous leaving the room when we were leaving as it's says dirty rooms will be charged, so we had the Hoover out at 6am, as we were getting picked up at 7am, which I'm...

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Helpful?
Thank Evertonandy
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Ireland
Reviewed 10 August 2014

Stayed in a studio for 4 nights. Booked only 2 weeks before we travelled so a studio was only room available. Hotel was as I had expected from reading reviews on here so I was prepared and brought my own tea, coffee, sugar, tea towel, dishwasher tablets, washing up liquid, j cloth etc. Was very happy with our stay. Great...

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Helpful?
Thank 2007todate
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

Kerman, Iran
Reviewed 10 August 2014

This hotel really weak service, beds are sfoa, no single bed and few dishes and far from paris. I don't advise you to go there. With this price you can get better hotel or apartment. Just positive point is close to disny land park.

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Helpful?
Thank Mohammad910
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, We appreciate that you took the time to review our hotel again. We welcome feedback especially from our valued guests like you. We strive everyday to create special experiences to our guests and I am truly sorry we did not manage this for your stay. I would like to apologise for the shortcomings that you have encountered with...

Reviewed 10 August 2014 via mobile

The room discription is not as the offered. Management treatment is not proffional at all. I never recommend this hotel at all, and even though they could help me in my reservation they did not. I hope they change the way of attitude

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Helpful?
Thank Khr82
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, We appreciate that you took the time to review our hotel again. We welcome feedback especially from our valued guests like you. We strive everyday to create special experiences to our guests and I am truly sorry we did not manage this for your stay. I would like to apologise for the shortcomings that you have encountered with...

London, United Kingdom
Reviewed 31 July 2014

We went disney land paris last weekend and stayed at the Hipark. We had a bit of trouble getting there (walking from station and finding the hotel as the buildings look the same) however once we was there the area was amazing! so clean and lots to do, close by to everything including shopping centre with a supermarket which is...

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Helpful?
3Thank Nanc94
Emmanuel D, Directeur général at Hipark Serris-Val d'Europe, responded to this review

Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams. We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hipark Serris-Val d'Europe

Address: 18 cours de l Elbe, 77700 Serris, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Serris
Price Range: £51 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hipark Serris-Val d'Europe 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hipark Serris-Val D'Europe
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Questions & Answers

Here's what travellers have asked, with answers from Hipark Serris-Val d'Europe staff and other travellers.
76 questions
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Questions? Get answers from Hipark Serris-Val d'Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“opt for a pool view room as there is not much to see with a city view room”
 of 5 bubbles Em311095, 7 Mar 2017 | Read review
“the hotel is very quiet we stayed on the 3rd floor”
 of 5 bubbles tamaraj652, 9 Nov 2016 | Read review
“Both pool view and street view are quiet and comfortable rooms to have.”
 of 5 bubbles fielding_jane5, 8 Oct 2016 | Read review
“quite hotel”
 of 5 bubbles kelimale, 21 Sep 2016 | Read review
“End of corridor was nice a quiet.”
 of 5 bubbles JW099, 18 Aug 2016 | Read review
5 of 5