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3.5
#1 of 2 inns in Street
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Street, Bear Inn is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Bear Inn makes it easy to enjoy the best of Street.
Guest rooms offer amenities such as a flat screen TV, a seating area, and a desk, and guests can go online with free wifi offered by the inn.
The property also boasts breakfast, to help make your stay more enjoyable. If you are driving to Bear Inn, free parking is available.
While in Street, you may want to check out some of the restaurants that are a short walk away from Bear Inn, including Golden House (0.2 mi), Tamburino Village (0.1 mi), and Prezzo (0.1 mi).
If you are looking for something to do in the area, Hecks Farmhouse Cider (0.5 mi) is a popular attraction that is within walking distance of Bear Inn.
Bear Inn is sure to make your visit to Street one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Bear Inn by Marston's Inns enjoys commendation for its staff's friendliness and professionalism, which shines despite some hiccups with room assignments. While opinions on value diverge, with breakfast and room rates sometimes scrutinized, the hotel's cleanliness generally meets expectations.
Its location earns praise for easy access to shopping and attractions like Glastonbury. Room experiences vary, but amenities such as diverse food options contribute to the inn's welcoming atmosphere, even as some guests note the need for updates in decor.
Location
Convenient
Atmosphere
Welcoming
Rooms
Inconsistent
Value
Mixed
Cleanliness
Clean
Service
Friendly
Amenities
Satisfactory
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Visited for lunch with the family. The bear inn is situated in a convenient location on the high street close to the shops and Clark’s village. We all chose the spit roast chicken with a range of different sauces and sides. The meals were well cooked and very tasty and great value for money.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gailm2016, General Manager at The Bear Inn By Marston's Inns
Responded 16 Feb 2020
Dear Tony M We are fawell known for our fantastic Rotisserie Chicken and agree that the meals are great value too Regards Andy, Gail & the team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So we stayed here last night, it was easy to find and parking was free in thr car park once we told reception our number plate.
We checked in and got offered to be walked down to our accommodation, very kind as it was cold and getting a bit wet. We kindly refused and found ìt ourselves which was also very easy to find and not far to walk atall (there is also parking directly outside for free and my partner drove the car around to our accommodation)
The building was grade 2 listed and looked so cute from the outside. Once inside we were delighted that the heating was on constantly and we could adjust it by turning the radiators up or down - it was lovely and toasty. The accommodation itself inside was great, kettle with tea and coffee, dressing table and bed with a small hanging space. Unfortunately there was no where to store clothes though except 4 hanging rails. Didn't bother us in the slightest as we were only there for one night. Also had a hairdryer in the room. The shower worked great, the inside decor was lovely but a few age related marks on the walls (paper peeling and plaster broken etc) but I wouldn't let that put you off. Cleanliness was okay, I wouldn't say the best, skirting boards dusty, but it was clean. (I'm a cleaner so I Unfortunately pick fault with many places)
We booked via them direct so we booked in for an evening meal too which also came with a discount (saved us £10) my partner had bruchetta and a burger and I had patè and salmon. The food was honestly amazing. Very very impressed, lovely staff, great service and because of that we kindly tipped them.
Our evening stay was great, bed was super comfortable and I can honestly say it's the best sleep I've had in a long time, Only downside was the double bed was two single beds pushed together so you could feel the edges in the middle.
The breakfast the following morning was again amazing. The chefs really are good and even though we went as a couple we are already discussing with friends when to come back as a group.
Highly recommend staying here especially if you want to go into clarkes village as right opposite there is a 5min cut through into it.
Everything was walking distance and the staff were awesome.
Downside is we spent around £500 in clarkes village! Ops!
Thanks for a great stay!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at The Bear Inn By Marston's Inns
Responded 21 Nov 2022
Thank you so much for your lovely feedback, I'll be sure to pass it on to the rest of the team. We pride ourselves on giving all our guests a home away from home, so we're so glad we provided this for you. At least you had some nice goodies to take back with you. We hope to see you again.
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An unusual hotel with the room we stayed in, situated in an adjoining Cottage-style annexe.This was very comfortable with a king-size double bed and huge en-suite bathroom. The main body of the Hotel is a Marstons pub, with the usual Rotisserie menu, and an extensive choice of breakfast options is served in here. The Hotel is very close to the Clarks shopping outlet, and Glastonbury is little more than five minutes away. There is free parking for residents at the rear of the building. Would definitely stay here again.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BearInnStreet, Manager at The Bear Inn By Marston's Inns
Responded 16 Jan 2020
Dear P3245EFdavids Thank you for your lovely comments.. We look forward to seeing you again if you are in the area
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We turned up on a Monday lunchtime as a table of 6. We were treated to top class fish and chips, I must mention that the batter was perfect, and a selection of pies. I had the steak pie, brilliant, and the veg was not overcooked, it was wonderful. Good gravy too. I happened to bump into the chef, Simon, and said how much the family enjoyed it. Defintely recommended if you are in Clarks Village.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at The Bear Inn By Marston's Inns
Responded 31 Oct 2022
Thank you for you Lovely review I will let the staff know you enjoyed everything, they love to hear great feedback.
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We stayed as a family in room 2, for two nights. The room was spacious, even with the sofa bed made. Sleep was a bit disturbed due to no fault of the hotel, the room is next to a busy main road between street and Glastonbury I believe?
Housekeepers knocked on the door at 10.30 whilst we were still in the room, which was no problem they asked if the room wanted to be replenished. They were friendly and approachable. Asked if we needed anything like extra towels, biscuits etc. We said no.
Our breakfast server the next day was Kirsty and she was lovely and polite, the breakfast was also lovely lots of choice, but .... The seats in the breakfast area could do with a clean. Tables were sticky, cutlery wasn’t clean. Walked past the reception area and heard members of staff moaning about other team members. Not good! On our way back to our room we saw the housekeepers again in conversation, I approached them and asked if we could have some more toilet rolls, and hasn’t noticed this when they knocked. she was more than happy to help. Left what she was doing to help. She noticed I had a accent and asked where I was from etc. We had a lovely conversation, I feel like this needs to be noted as I don’t feel hotel staff get enough appreciation. She also took her time to get to know us which was really nice. Her name was Charlotte and she was lovely. Nothing seemed to much trouble.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gailm2016, Manager at The Bear Inn By Marston's Inns
Responded 16 Feb 2020
Dear Crunchynutt We have passed ypour comments onto Kirsty who was so pleased to have her name mentioned and are pleased that our team of housekeepers impressed you. We have noted other comments and informed the staff members to be aware of any conversations they may be having Regards Andy, Gail & the team
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We booked this hotel weeks before our arrival date and wanted it for the great location near Clarks Village however when we arrived and i know we were early we sat and took a drink from the bar and was informed our rooms would be delayed and i can completely understand this due to the extra cleaning the staff must do . We were waiting near the bar and come 3 o'clock more guests were coming in and being allocated rooms . We went to the bar to ask if our room was ready and were told that we would be staying at the blossoms down the road , this is not what we booked and no mention on the site that would be the case , We wanted to be able to have a nice drink and dinner at the pub without having to walk down the road to an annex and walking back up for breakfast , not the impression of staying in a comfortable pub accommodation on site . They still took my payment without refund and i would suggest you check exactly where you would be staying before booking . I gave the rating two in generosity .
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gail Morris, General Manager at The Bear Inn By Marston's Inns
Responded 8 Sept 2021
We are sorry you are disappointed We do mention on all our booking platforms that some rooms are in separate annexes and depending on the type of room required you may not be in the main building
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We are travelling around the south of the U.K. for a short road-trip and stayed at the bear inn for one night. We often stay at a Marston’s inn as we find them to be fairly priced and good accommodation. The bear is no exception, as our room number 1, was spacious and clean with four USB ports and several plug points, comfy bed, decent bathroom and no noise from other guests. The restaurant is very clean and has a nice atmosphere. The food for breakfast and evening meal was excellent. The staff were all very helpful and friendly. This inn is a few minutes walk from the old high street and Clarke’s Village outlet shops. Parking is free in car park next to pub. Great place to stay.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip:Room 1 is large and comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gail morris, General Manager at The Bear Inn By Marston's Inns
Responded 17 Jul 2021
Thank-you for your lovely comments. We are so pleased you enjoyed your stay We wonder however if could do us a huge favour and visit our company feedback site www.helpraisethebar.co.uk & insert code 91317 to complete the short survey which will also then enter you into a monthly draw to win £250.00 of shopping vouchers Thank –you The Bear Inn Team
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ROOM 23 is absolutely vile, clumps of hair on the floor. Damp walls, wallpaper coming off. Walls are paper thin completely disgusting place. The pub itself self which is up the road is nice. And hair conditioner for soap to wash your hands attached to the wall above the sink.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BearInnStreet, General Manager at The Bear Inn By Marston's Inns
Responded 27 Jan 2020
Dear Mindzmatter we are so sorry you did not enjoy your stay and have made adjustments to the wrong soap in the dispenser. We are hoping that the block will be having a minor re vamp soon to bring them in line with all our other rooms
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I haven't been to the pub restaurant for over a year and what a change !
It started off really well with a lovely waitress attending to our needs whilst we waited for the rest of the family to arrive.
The waitress changed and also the standard of service. Yes, it was a very hot day and hospitality can be challenging, however the food and service we received was below standard. Eggs swimming in grease. Chips x 3 dried out with each dish sat one sunk on top of each other. Halloumi chips barely coated. Garlic bread not having the slightest taste of garlic. Burgers dried out ... 2 sets of cutlery for 6 people.
Going to the bar to get the required cutlery ignored by staff who seemed more interested in counting tips than serving customers. Staff grumbling about team members and customers staying in accommodation loud enough for customers to hear.
As a chef I have first hand experience of the challenges faced in the kitchen and front of house, but what makes a venue work ? Professionalism and sadly this was not demonstrated by staff.
Chalked up as an 'off day', but in no rush to give it a second chance.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gail Morris, General Manager at The Bear Inn By Marston's Inns
Responded 22 Aug 2020
Thankyou for the review We have passed your comments into the kitchen team which has now changed in the last 2 days due to some Issues. The staff that you thought was counting their tips was in fact balancing their money belt but I can apologise if you felt ignored or disappointed in any way
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Blossom Cottage , sounded idyllic , a short walk away from the pub , no problem , however! We paid £125.00 per night , which did NOT include breakfast . Room was ,ground floor ,functional but only just, one dining chair the only place to sit other than the bed . A deep clean required to deal with the various species of wildlife in both bedroom and bathroom . Moving the ‘complimentary’ tea tray proved to be a mistake , I left my signature in the dust . Porridge at breakfast came in a Quaker cardboard carton topped with hot water and proved inedible . We were rescued by the wonderful ladies who wait on tables , the Bear does not deserve them and they deserve better employers . Marston Inns you seriously need to look hard at what is going on in this pub .
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gail Morris, General Manager at The Bear Inn By Marston's Inns
Responded 8 Sept 2021
We have noted your comments and passed on feedback to the relevant members for improvement
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There is 3 different building in the hotel, all 3 have stairs and there all steep, but there are rooms down stairs in 2 of the buildings. You would need to ring and explain the situation. The shower is in the bathtub.
There are more places to choose from in the Street area.
PRICE RANGE
£57 - £101 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetStreet
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
