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Villa Serena Hotel

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Villa Serena Hotel
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157 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Munich, Germany
Reviewed 18 September 2016

We have just returned from a wonderful vacation in Las Galeras - we spent 15 nights at Villa Serena and highly recommend this hotel to anyone looking for peace, relaxation and wonderful surroundings. We stayed there from end of August '16 until Mid-September '16, and out of the 21 romms, only 3-5 were occupied, so we had the whole premises...

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Helpful?
Thank dreechen
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel and for recommending us to others. It is a pleasure for all of us to hear that we were able to fulfill your expectations during your visit to Villa Serena :) We would like to cater you once again to experience...

Reviewed 15 August 2016

We experienced a great service: sending a car to samana only to bring the creditcard that I forgot to take with me after checking out. We could have made it to the ferry to sabana de la mar on time. The cab driver was very helpful too, he waited until everything was ok. We decided not to take the ferry,...

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Helpful?
Thank Jeroen v
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Jeroen, We greatly appreciate that you have chosen Villa Serena as your holiday destination. It is a pleasure to know that you enjoyed your stay and we feel proud to read that here you had the best meals in DR! We're happy to hear you received your credit card and everything went well :) We really hope to cater...

Reviewed 14 August 2016 via mobile

We had the perfect treat at the amazing location of Villa Serena in Las Galeras. Private beach and swimmingpool, an wonderful position and also the food served at the restaurant was simply perfect. The rooms were clean and the team polite and welcoming. More than recommanded!!!

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Helpful?
Thank Alessia B
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Alessia, We would like to thank you for taking your valuable time to share your experience in our Hotel and for mentioning that you really enjoyed our facilities, clean rooms, good food and welcoming team :) It will be a pleasure to welcome you once again! Warm regards, Marina Vesanovic-Dvornik

Dublin, Ireland
Reviewed 6 August 2016 via mobile

This is a fantastic hotel about a five minute walk from the centre of las galleras. What really makes this hotel is the beautiful gardens and pool area and the private beach. The rooms are very spacious with a wonderful balcony and it is def worth getting a seaview room. AC is good as is wifi. We had breakfast every...

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Helpful?
Thank roundtheworld53
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, Thank you for choosing Villa Serena as your holiday destination, it is wonderful to know that you spent a good time with us! We would also like to thank you for taking your valuable time to share your experience in our Hotel and for mentioning that you really enjoyed our facilities and friendly staff. Looking forward to seeing...

Boston, Massachusetts
Reviewed 26 July 2016

We stayed in a room with a king size bed that had views of the water, beach and the remarkable gardens of the property. We stayed in Room 17 which had two patios - one with a hammock.It was spacious, well decorated and very comfortable with a refrigerator. The staff is excellent and friendly and personalizes the room with fresh...

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Helpful?
Thank Ter244
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Ter, On behalf of our staff we would like to thank you for you wonderful comment regarding the service at our facilities! We greatly appreciate that you have chosen Villa Serena as your holiday destination in Dominican Republic. We're sending you warm hugs and hope to see you again soon!

Reviewed 17 July 2016 via mobile

A/C did not work. Dinner was awful, we had pasta. Breakfast was not good. Sausages, scramble eggs and Croque Madame Sandwich. Pineapple Juice was great. Restaurant waitresses are slow. Pool was the highlight of our stay as we had the pool to ourselves. Town is close by.

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Helpful?
1Thank Jaime E
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Jaime, We greatly appreciate that you have taken the time to share your experience. Thank you for mentioning great pineapple juice, our lovely pool and close distance to the town. We regret not having been able to achieve our main objective with you, which is our guests entire satisfaction and we would like to thank you again for vacationing...

San Francisco
Reviewed 14 July 2016 via mobile

We loved our stay here. Favorite place in DR! The location is incredible. This part of Samana has excellent beaches, and is less built up than other parts. Wasn't sure during the drive, but so happy when we arrived. The grounds are beautiful and the small beach in front is really enjoyable. Finally - The people at this hotel, both...

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Helpful?
Thank dizznan
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, we are extremely proud to know that you have experienced a wonderful stay during your visit to Dominican Republic! Our staff will be motivated with your acknowledgments, which gives us confidence to keep working hard to satisfy our customers. Thank you for your comments and looking forward to welcoming you once again!

New York City, New York
Reviewed 27 June 2016 via mobile

Stayed there for the night. Very quiet and calm place to stay alone or with family. The rooms are very comfortable. It will be better if it had a tv in the room but its ok. Close to the beach, has a small pool where you can get in at anytime under your on risk. Overall i totally recommend this...

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Helpful?
Thank Babelicious1220
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, It is wonderful to read that you have had a nice stay even though you just pass by. Hopefully, next time you will be able to stay longer :) Also, thank you for highlighting comfortable rooms and thank you for recommendations, best regards, Marina Vesanovic-Dvornik

Reviewed 23 May 2016

the hotel is beautiful . very clean - the service is great . our room was beautiful and we had 2 balconies overlooking the ocean and the very well attended garden ! only little drawback was the food was not the best ...they could do better and it was also a bit difficult to get things in odd hours out...

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Helpful?
Thank selima w
Marina V, General Manager at Villa Serena Hotel, responded to this review

Dear Guest, We are delighted to know that you had a very nice vacation and we hope that you returned for more time, for that you having the opportunity to see everything we have to offer. Thank you for your comments and looking forward to seeing you in a heartbeat! Warm greetings,

Reviewed 2 April 2016 via mobile

A Friend recommended Villa Serna and we booked directly via email with the hotel 2 rooms for 3 nights. The first impression of the hotel was wow. You never would expect such a treasure when you drive up the road. Check in was a bit unfriendly (that's the minus) The receptionist Fernando welcomed us handed us 2 keys that's it....

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Helpful?
2Thank Steven C
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Steven, We are glad to find out that there were some aspects you find worth to mention, especially our well maintained ground and clean rooms. We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. We hope you will be willing to give us the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast

Additional Information about Villa Serena Hotel

Address: Las Galeras, Dominican Republic
Region: Caribbean > Dominican Republic > Samana Province > Las Galeras
Price Range: £79 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villa Serena Hotel 3.5*
Number of rooms: 21
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Also Known As:
Villa Serena Hotel Samana, Dominican Republic
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Questions & Answers

Here's what travellers have asked, with answers from Villa Serena Hotel staff and other travellers.
3 questions
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Silver Spring, Maryland

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Questions? Get answers from Villa Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view: rooms 7-9; hammocks on the terrace: corner rooms 1 and 4”
 of 5 bubbles dreechen, 18 Sep 2016 | Read review
“We only stayed in Room 17, but it was a corner room with great views.”
 of 5 bubbles Ter244, 26 Jul 2016 | Read review
“pick the rooms on the left side of the main building for now as there are some constructions next door (right side)”
 of 5 bubbles selimaw, 23 May 2016 | Read review
“Most rooms are wonderful, I would say.”
 of 5 bubbles cjhoward, 20 Feb 2016 | Read review
“it appeared to me that all the rooms are awesome”
 of 5 bubbles vermonster266, 11 Feb 2016 | Read review
5 of 5
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