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BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

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463 Reviews from our TripAdvisor Community

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Showing 460: English reviews
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Newton Solney, United Kingdom
Reviewed 3 days ago NEW

The Middleton family own this gem of a place and it is run on a day-to-day basis by Jessica and Jack, children of a former Lincolnshire hotelier. They are delightful! There have been many improvements and much upgrading in the last three years - and more are to follow. The access from the extensive carpark is excellent and the welcome...

Thank cbbarrie2016
Reviewed 1 week ago NEWvia mobile

Booked 21 people in for a sales meeting as day delegates. The meeting room was bright and comfortable with good visual equipment. The hotel conference staff took great care if us and the lunch, served in the fabulous Ostler restaurant, had ample choice with great quality. Overall, I definitely recommend this venue for an event if this size based on...

Thank DaveinCrewe
Reviewed 1 week ago via mobile

Me and my boyfriend stayed here last night for a Valentine's Day getaway, everything was absolutely spot on. We stayed in the bridal suite (attached pictures below) which was stunning. The bed was huge and featured a jacuzzi bath in the en suite. The candlelit dinner was lovely, the staff were extremely attentive and the food was gorgeous. Would definitely...

Thank Courtney N
Halifax, United Kingdom
Reviewed 1 week ago

We stayed 2 nights in February and thoroughly enjoyed it. We checked in on the Friday, and had no sooner unpacked that reception rang and asked if we would move rooms as there was a function in the room below us on Saturday. They were very apologetic and upgraded us to a king size. We appreciated the gesture and moved...

2Thank Lolly85
Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Lovely food, great service, reasonable prices. Nov too busy: you can usually get a table. Our favourite place to eat in Alsager when visiting. Fish and chips highly recommended, as is the LandLord beer by Timothy Taylor. Well worth a visit.

2Thank David B
Reviewed 4 weeks ago via mobile

We had a great night at the January party night. The whole night was well ran and really relaxed. The food was great (but the lights a little dim) and the DJ and music were good fun. I would definitely recommend these party nights to others. One little remark I'd like to make is that most of the staff are...

Thank Liz T
Derby, United Kingdom
Reviewed 4 weeks ago

Review for Stables Bar & Restaurant, not the Hotel. We cam ehere for a Christmas meal, although ended up ordering from the normal menu. Very glad we did as the portions were much more generous for the money & such a great variety of things to choose from! Between us we had the Asian style salad, which was delicious, and...

Thank Vicky T
Cheshire, United Kingdom
Reviewed 9 January 2017 via mobile

This was our 3rd visit for New.Year celebrations. As per usual the atmosphere was fantastic!. We were in the Stable Bar with like minded people who enjoyed a good time. The food, service and entertainment were superb and we will return very soon. Well.done to both management and staff

3Thank jane m
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Jane m, Thank you for the great review. Stables Bar and Grill was indeed great fun on New Year's Eve! Thank you, Andrew Middleton

Stoke-on-Trent, United Kingdom
Reviewed 9 January 2017

Visited with the family of 11 for a special Sunday lunch.The layout of the Ostlers Restaurant is very nice, but the food was not, all courses other than the soup were poor ,and some misrepresented,the beef was over cooked and the selection of vegetables were poor and tasteless. Yorkshire puddings were overcooked.Overall a poor overpriced Sunday lunch. Also one of...

Thank fergie507
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Fergie507, Further to your review. I'm sorry that we did not meet your expectations. I am a little surprised by your dissatisfaction,as we appeared to receive no negative feedback on the day, when all tables were checked during service by the manageress. In our opinion, it is always better, if a guest lets us know if they are unhappy...

Reviewed 4 January 2017 via mobile

Room nicely decorated fresh & contemporary.Very pleasant ensuite.Rest of hotel very well decorated.Lovely swimming pool. Bar staff friendly & food was tasty.Would definately recommend it for business or pleasure!

2Thank Melanie B
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Melanie B, Thank you for reviewing our hotel so positively. We hope you visit again soon. Yours sincerely, Andrew Middleton

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Near BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel


  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN PLUS Manor House Hotel is close to Stoke-on-Trent and Crewe and is set in countryside near the M6 motorway on the borders of Staffordshire and Cheshire. Our 57-bedroom hotel was awarded Highly Commended Large Hotel of the Year at both the Staffordshire and Cheshire Tourism Awards in 2014. All bedrooms are recently refurbished and have Apple-device docking station, free Wi-Fi and flat screen digital television with Freeview. The hotel's public areas were stylishly renovated in 2014, including sensitive renovations to the Ostler Restaurant and Stables Bar & Grill both of which are located in the 17th century farmhouse at the heart of the hotel and which provide a choice of dining locations and menus. The heated swimming pool and Sauna is free to use for residents. Wi-Fi is free throughout the hotel and we provide free on-site parking for up to 110 cars. ... more   less 

Additional Information about BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Address: Audley Road, Alsager ST7 2QQ, England (Formerly BEST WESTERN PLUS Manor House Hotel)
Region: United Kingdom > England > Cheshire > Alsager
Price Range: £61 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel 3*
Number of rooms: 57
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Also Known As:
Best Western Manor Hotel
Stoke-On-Trent Best Western
Best Western Stoke On Trent
BEST WESTERN PLUS Stoke On Trent Alsager Manor House Hotel Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room overlooking the rear car park/open country”
 of 5 bubbles cbbarrie2016, 20 Feb 2017 | Read review
“All the rooms were fine”
 of 5 bubbles 40juliad, 27 Nov 2016 | Read review
“we were in room 107 and was quiet even though it was near the main road”
 of 5 bubbles zola149, 26 Oct 2016 | Read review
“My ground floor room was excellent”
 of 5 bubbles TARTANANNE, 22 Oct 2016 | Read review
“Had room 170 which appeared to have very thin walls...could hear other folk in their rooms.”
 of 5 bubbles VictoriaC859, 9 Oct 2016 | Read review
5 of 5