Dips&drops - The First Bike And Ski Hub
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Dips&drops - The First Bike And Ski Hub
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Avg. £340 /night, 12/13 - 12/14
£413
per night
£377
per night
£340
per night
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4.5
#4 of 30 hotels in FlachauLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
DIPS&DROPS - The First Bike And Ski Hub, der Treffpunkt für alle, die das Biken, Boarden und Skifahren lieben und eine entspannte Zeit in angenehmer Atmosphäre verbringen möchten. Passionierte Sportler, Familien, Freunde und Team-Kollegen. It’s all about Community. Genießen Sie angenehme Zimmer mit Minibar und Schreibtisch und nutzen Sie das kostenlosen WLAN des Hotels. Darüber hinaus bietet das DIPS&DROPS zwei Pools, Relax Area und eine Lounge, sodass sich Gäste von ihrem hektischen Tag erholen können. Für Gäste, die mit dem Auto anreisen, steht ein kostenloser Parkplatz in der Tiefgarage zur Verfügung. Restaurant, Bar und Bistro - hier findet sich viel Platz in stilvoller und einladender Atmosphäre. Ganz nach dem Motto "Alles können, nichts müssen!". Möchten Sie bei Ihrem Besuch in Flachau vielleicht Steak probieren? Dann sind Sie im nahegelegenen Steakhaus Schusterhäusl genau richtig. Genießen Sie Ihren Aufenthalt in Flachau!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Electric vehicle charging station
Car park
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Outdoor dining area
Wine / champagne
Game room
Hiking
Ski rentals
Ski school
Skiing
Bicycle tours
Billiards
Table tennis
Tennis court offsite
Walking tours
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Conference facilities
Spa
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
Open-air bath
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
Laundry service
Washing machine
Shoeshine
Room features
Blackout curtains
Bathrobes
Desk
Interconnected rooms available
Safe
Telephone
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, German and 2 more
Location
Flachauer Straße 163, Flachau 5542 Austria
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
35 Restaurants
within 0.75 miles
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
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The family-run hotel with a young, friendly team has been modernly renovated and has beautiful, clean rooms - especially those facing east that are quiet - with balconies and practical cupboards. It is located on the edge of the center with a bus stop in front of the hotel. The breakfast is plentiful and beautifully presented, and in the evening you can look forward to a good and varied dinner. There are various arrangements where everyone will find something that suits them. My room request was fulfilled and noted for next time (thank you very much!). I look forward to another time - after the expansion, which I am excited about.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Zimmer in Richtung Osten (Fluss-/Bachseite)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very ideal hotel for skiing holiday with family members. They offer everything you need in a skiing holiday. the staff members are very patient even during the peak hours of the day : breakfast and dinner - sometimes even during snack time in the afternoon, when the skiers get back.
They have game rooms and a ball pit ideal to keep young children occupied.
there's a heated swimming pool, a well-equipped gym and a ski equipment rental shop.
If there's one thing they can do better, it will be the heaters. They are incredibly warm that on most nights, we had to open our windows to let the cold air in. There's no way for us to control the heat as it seemed centrally heated.
They have game rooms and a ball pit ideal to keep young children occupied.
there's a heated swimming pool, a well-equipped gym and a ski equipment rental shop.
If there's one thing they can do better, it will be the heaters. They are incredibly warm that on most nights, we had to open our windows to let the cold air in. There's no way for us to control the heat as it seemed centrally heated.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theresia Harml, Inhaber at Dips&drops - The First Bike And Ski Hub
Responded 31 Jul 2023
Thank you for your review! It sounds like you had a wonderful skiing holiday with your family at this hotel. It's great to hear that they offer everything needed for a skiing vacation and that the staff were patient and accommodating even during busy times. The amenities like game rooms, a ball pit for children, a heated swimming pool, well-equipped gym, and ski equipment rental shop are definite advantages. I understand that the only concern you had was related to the heaters being too warm and not having individual control. This can indeed be inconvenient, especially during the colder nights. It might be helpful for the hotel management to consider providing individual temperature control options in the rooms to address this issue. Overall, it seems like you had a positive experience at the hotel, and with some improvements in the heating system, it would be an even more perfect destination for a skiing holiday with family members who ski and those who do not. Thank you for sharing your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was medium size but excellent in design with lots of storage and use of space. There was a seating area as well as a small outside balcony.
The hotel was well organised and friendly and the evening meals delicious and varied.
The ski bus stop was directly outside.
The hotel was well organised and friendly and the evening meals delicious and varied.
The ski bus stop was directly outside.
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip: Check the website for floor plans of the different rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theresa_Harml, Leiter Front Office at Dips&drops - The First Bike And Ski Hub
Responded 11 Feb 2020
Liebe Sarah! Vielen lieben Dank für deine 5-Punkte Bewertung! Wir freuen uns sehr, dass dich unsere neu renovierten Zimmer in Punkto Design und Komfort überzeugt haben! Ebenso unsere Kulinarik und das Service. Sportliche Grüße aus Flachau dein Team vom Tauernhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel last minute by phone for 1 night
The rooms and public areas looked ok on the website
Pools and sauna areas are very nice
Restaurant old fashioned style – plenty of food options – quality mediocre – all buffet style
Bar/lounge and reception unrenovated
Rooms look nice and renovated on the hotel website
BUT we ended having booked in the south wing in an partment that had NOT been renovated for a long time
We paid over E 500 per night for an apartment that most probably has seen the last renovation in the eighties
We complainted to the 2 ladies at the reception about the value for money and they were very rude to both of us
Showed them the pictures of our apartment and they didn’t care
‘It is high season so that is the price for a single’ – they suggested for us to check out
We have been going skiing in Austria for over 40 years. Always in the same week. This is not the lovely Austrian hospitality we are used to.
They should have lowered the price or give some compensation for this very poor quality offering – they made zero effort to sort out our complain
They said the price was high because it was an all- inclusive offering – that is ok if the quality
We are regular travellers and we did not apricate the value for money offering here
Have a look at the pictures of the apartment we got offered
The rooms and public areas looked ok on the website
Pools and sauna areas are very nice
Restaurant old fashioned style – plenty of food options – quality mediocre – all buffet style
Bar/lounge and reception unrenovated
Rooms look nice and renovated on the hotel website
BUT we ended having booked in the south wing in an partment that had NOT been renovated for a long time
We paid over E 500 per night for an apartment that most probably has seen the last renovation in the eighties
We complainted to the 2 ladies at the reception about the value for money and they were very rude to both of us
Showed them the pictures of our apartment and they didn’t care
‘It is high season so that is the price for a single’ – they suggested for us to check out
We have been going skiing in Austria for over 40 years. Always in the same week. This is not the lovely Austrian hospitality we are used to.
They should have lowered the price or give some compensation for this very poor quality offering – they made zero effort to sort out our complain
They said the price was high because it was an all- inclusive offering – that is ok if the quality
We are regular travellers and we did not apricate the value for money offering here
Have a look at the pictures of the apartment we got offered
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theresa Harml, Gastwirt at Dips&drops - The First Bike And Ski Hub
Responded 6 Mar 2020
Hallo! Dies ist nun die zweite Rezession für euren Aufenthalt. Nach wie vor bedauern wir es, dass ihr euch euren Aufenthalt anders vorgestellt habt. Wir haben eure Zeilen jedoch bereits erhalten und somit ist diese zweite Rezession unnötig. Danke trotzdem für eure Zeit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the worst hotel experiences we have had and we travel extensively. We booked one night before our flight home at the end of a ski trip. We paid over 500 euro for one of their "apartments" which is a very badly maintained family suite. Very old decor - probably 1980s and chips in furniture etc. The bathroom had no bath only shower and was very badly maintained. When we complained that we didn't get the room quality they advertised on their website (the photos must have been on their renovated rooms) they told us we can check out if we didn't like it. In fact they offered to help us check out!! I have never seen such a response to a reasonable compliant. Unbelievably rude at the front desk and not willing to listen to us at all. They just kept repeating that if we didn't like it we could leave. The restaurant was no better with terrible service and rude waiters. Not worth the money at all and left a terrible finale to our ski week. Do NOT go unless you are sure you will get a renovated room. Be prepared for rude service even if you do.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theresa Harml, Gastwirt at Dips&drops - The First Bike And Ski Hub
Responded 3 Mar 2020
Lieber Gast! Wir bedauern es sehr, dass eure Übernachtung im Tauernhof anders verlaufen ist, als ihr euch das ausgemalt und bildlich vorgestellt habt. Die gebuchte Zimmerkategorie Familienapartement ist genauso eingerichtet wie es auch auf unserer Homepage ersichtlich ist. Wir freuen uns allerdings schon sehr auf eine Renovierung dieser Kategorie im Herbst 2020. Ebenso war in eurem Reisezeitraum die FamilienSuite - neu renoviert, dafür etwas höher preisig - verfügbar. Auf den Bildern welche im Web ersichtlich sind, sind selbstverständlich die jeweiligen Zimmerkategorien so abgebildet. Wie es in eurem Fall gewesen ist, konnten wir euren Ansprüchen nicht gerecht werden, und ihr wurdet daher nicht aufgehalten unser Haus zu verlassen, sondern wir waren euch bei der Suche behilflich eine adäquate Unterkunft für eure Übernachtung zu suchen. Bei uns wird SERVICE groß geschrieben und unsere Gäste sind nicht nur Gäste sondern unsere Freunde. Manchmal kommt man jedoch in die Lage in den selben Ton zu verfallen, wie man ihn vom Gegenüber empfängt. Danke für die Mühe die ihr euch mit diesem Feedback gemacht habt um sie uns hier und auf weiteren Plattformen zu hinterlassen. Wir haben diesen Zeilen nun erhalten. Sporliche Grüße aus Flachau
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We happened to arrive at the hotel and enjoyed every moment. The reception was very nice and always gave an answer to every question and request. The bike tour with breakfast was amazing and surprising. The children enjoyed play facilities - ping pong, trampolines and very much enjoyed. The meals are invested and very tasty. Great selection for breakfast and a barbecue dinner one evening with plenty of food. The uria was pleasant. Permanent tables for meals. nice people. Lovely hotel. We will definitely return there again on our visit to Austria
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harmls Aparthotel, Inhaber at Dips&drops - The First Bike And Ski Hub
Responded 2 Sept 2021
Lieber etir1701! Wir freuen uns riesig, dass du und deine Familie euren Urlaub bei uns genossen und ihr euch richtig gut umsorgt gefühlt habt. So schön, dass wir euch kulinarisch verwöhnen durften und sich die Kids an den etlichen Spiel- und Sportmöglichkeiten erfreuten. Dass ihr Österreich bestimmt nicht zum letzten Mal besucht habt, freut uns. Super happy sind wir, wenn wir euch dann wieder begrüßen dürfen. Herzliche und sportliche Grüße aus dem TAUERNHOF
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The friendliness of the staff is extraordinary, really very pleasant feeling as a guest. Accommodation is super clean, swimming pool was the number one hit for our kids, as the indoor playground.
We have enjoyed every second there, and came back completely revitalised.
Top choice!
We have enjoyed every second there, and came back completely revitalised.
Top choice!
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Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: Family suite is ideal for a family with 2 kids
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harmls Aparthotel, Owner at Dips&drops - The First Bike And Ski Hub
Responded 11 Mar 2022
Dear 370liesr! Thank you for your great feedback and the kind words. We have immediately forwarded your praise to our employees. This gives us an enormous amount of power. :-) We are already looking forward to your next visit Your TAUERNHOF Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay in hotel with 8 people, 7 nights perfect hotel, breakfast, and hygiene 8/10
possibility for bicycle rental on site,
Dinner 4.5/ 10
We had pork belly for dinner, which was not welcome for everyone
and when asked, no other proposal, so nothing! 4 days out of 7 you don't eat
expectations as the hotel is highly regarded.
Also no children's menu or buffet!
So it's better to listen to hotel guests and perhaps learn something from the manager for the future.
Perfect hotel for room with breakfast and all surrounding activities
plenty of dining options within walking distance.
We have been coming to Austria for 15 years and are used to something
Too bad, but we won't be back.
possibility for bicycle rental on site,
Dinner 4.5/ 10
We had pork belly for dinner, which was not welcome for everyone
and when asked, no other proposal, so nothing! 4 days out of 7 you don't eat
expectations as the hotel is highly regarded.
Also no children's menu or buffet!
So it's better to listen to hotel guests and perhaps learn something from the manager for the future.
Perfect hotel for room with breakfast and all surrounding activities
plenty of dining options within walking distance.
We have been coming to Austria for 15 years and are used to something
Too bad, but we won't be back.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent quality for the price, this is a hotel dedicated to those who love sports. The rooms are modern and comfortable, very good breakfast and lunch bufe and a tasty menu for dinner. The spa, indoor and outdoor pools enhanced the quality of our stay. Many thanks to the friendly staff!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harmls Aparthotel, Owner at Dips&drops - The First Bike And Ski Hub
Responded 14 Feb 2022
Dear Robi_Kiss! Thank you for the time you put into this great feedback. We are pleased that your time out at the Tauernhof was so successful. We are looking forward to seeing you again soon! :-) Your TAUERNHOF Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel offers very good relax facilities, including very nice sauna area. Restaurant and other services are also very high level. Avoid the non renovated family appartments, which are not so nice as the other very nicely renovated rooms. I would really appreciate to have saunas opened later then 8pm.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theresa_Harml, Leiter Front Office at Dips&drops - The First Bike And Ski Hub
Responded 11 Feb 2020
Lieber Martin! Danke für dein Feedback und die konstruktive Kritik! Wir sind ständig am Arbeiten um den Urlaub unserer Gäste zu den schönsten Tagen im Jahr zu machen. Darum sind wir für Tipps und Anregungen sehr dankbar. Ebenso wird auch immer fleißig an der "Hardware" gewerkelt. Nach den großen Investitionen in SPA-Bereich, Doppelzimmer DESIGN und DZ Design Plus sind unsere Familien Appartement auf unserer "To-Do"- Liste ganz oben. Überzeugt euch dann einfach selber wieder bei eurem nächsten Aufenthalt im Tauernhof :) Bis bald euer TAUERNHOF-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicholas H wrote a tip Apr 2019
Letchworth Garden City, United Kingdom107 contributions117 helpful votes"Rooms opposite the apres ski bar can be a bit noisy on a Saturday night"Read full review
PRICE RANGE
£310 - £414 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsSalzburg RegionFlachau
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Dips&drops - The First Bike And Ski Hub
Which popular attractions are close to Dips&drops - The First Bike And Ski Hub?
Nearby attractions include Snow Space Salzburg - Flachau (0.2 miles), Rodelbahn Lucky Flitzer (0.6 miles), and Fischis Qualitatsskischule (0.5 miles).
What are some of the property amenities at Dips&drops - The First Bike And Ski Hub?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Dips&drops - The First Bike And Ski Hub?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Dips&drops - The First Bike And Ski Hub?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dips&drops - The First Bike And Ski Hub?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Dips&drops - The First Bike And Ski Hub?
Conveniently located restaurants include Restaurant Hoagascht, Paularei, and Steakhaus Schusterhäusl.
Are there opportunities to exercise at Dips&drops - The First Bike And Ski Hub?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Dips&drops - The First Bike And Ski Hub have airport transportation?
Yes, Dips&drops - The First Bike And Ski Hub offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Dips&drops - The First Bike And Ski Hub located near the city centre?
Yes, it is 0.3 miles away from the centre of Flachau.
Are any cleaning services offered at Dips&drops - The First Bike And Ski Hub?
Yes, laundry service and a washing machine are offered to guests.
Are pets allowed at Dips&drops - The First Bike And Ski Hub?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.