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Quest Hawthorn

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Quest Hawthorn
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330 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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South West Rocks, Australia
Reviewed 3 days ago NEW

Good amenities facilities are all excellent and a good mattress and very little noise from other guests staff we efficient and friendly without being overbearing cleanliness of the room and the facility's are good

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Helpful?
Thank 19dennisa
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear 19dennisa, Thank you for your great review on Quest Hawthorn. We look forward to welcoming you back to the property the next time you are visiting Melbourne. Take care and safe travels....

Seattle, Washington
Reviewed 3 days ago NEW

The bathroom doors do not lock...glasses have wide slit...no Wi-Fi...room small with low lighting. No parking...very expensive for a quest room that is far away from cbd or airport...no free drinking water...selling bottles by the bed tagged with $2 sticker...

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Helpful?
Thank Shawn520
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Shawn520, Thank you for your review on Quest Hawthorn. It sounds to me as though you have us confused with another property. Quest Hawthorn offers free Wifi to all our guests and we have two levels of secure, underground parking. We are located 5kms from Melbourne's CBD and it's an 8 minute short train trip from the hotel to...

Perth, Australia
Reviewed 4 days ago NEW

nice site well located. the team were good and plenty of restaurants available locally for quick meals. I have used this location on a number of occasions and they have been consistent in their service

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Helpful?
Thank kevinhP5219EY
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear kevinhP5219EY, Thank you for your great review of Quest Hawthorn. We look forward to welcoming you back to the property the next time you are coming to visit Melbourne. Take care and safe travels....

Reviewed 6 days ago NEWvia mobile

Arrived at 11pm from an international flight, the fridge didn't work - after buying groceries which needed storage. The shower head was broken and couldn't be used, in order to have a shower, I had to hold the shower head off the wall.The bathroom as a result completely flooded. I was told all of this would be rectified on Sunday....

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Helpful?
Thank Simone E
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Simone E, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn. By the sounds of it everything went wrong with your stay and for that I sincerely apologize. I have addressed all of the issues you have had while staying with us, with all staff involved and I have been advised that...

Greater Adelaide, Australia
Reviewed 1 week ago via mobile

My three night stay with Quest on Glenferrie was great. I arrived at my room to find two single beds (not the queen I was expecting). I made my way downstairs to query the booking, only to be easily and immediately moved into a queen room with a courtyard. The room was immaculate and surely recently revamped. The ensuite in...

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Helpful?
Thank emhe91
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear emhe91, Thank you for taking the time to write about your recent stay at Quest Hawthorn. It's comments like your that allow us to continue as customer service professionals. It is not often, in this day and age, that people stop to let us know the good things about their stay, they only tell the bad so THANK YOU...

Brisbane, Australia
Reviewed 1 week ago

My husband and I recently stayed two nights at the Quest Hawthorn. We found this modern accommodation to be comfortable and well appointed especially the kitchen area. The accommodation is located close to the Swinburne University and Hawthorn shops. Public transport i.e. tram and rail is a short walk. I would recommend the train as it is a 15 min...

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Helpful?
Thank Janelle G
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Janelle G, Thank you for taking the time to write a review on your recent stay at Quest Hawthorn. I was delighted to read that you found our property to be modern, comfortable and well appointed. I was also really happy to hear that you found our reception team to be very accommodating. As for your muesli and fruit...

Canberra, Australia
Reviewed 1 week ago

We were very happy with the service and cleanliness of the rooms. We were disappointed by the glass walls in the bathroom as it made it a little uncomfortable while staying with colleagues. There was a small issue with the guest before me leaving late and the room not being ready. I checked in at around 4pm so this was...

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Helpful?
Thank V3642TOmelaniec
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear V3642TOmelaniec, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn. I was delighted to read that you were very happy with the service and cleanliness of our property and I have noted that you are not a huge fan of our funky glass bathrooms. Please also accept my sincere apologies for your...

Minyip, Australia
Reviewed 2 weeks ago

An excellent location for a Melbourne city stay. Easy access by train to CBD and an excellent range of shops and restaurants along Glenferrie Road. We stay here often on city trips to Melbourne for both business and holiday

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Helpful?
Thank 512cassandrah
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear 512cassandrah, Thank you for taking the time to write a review on your recent stay at Quest Hawthorn. I was delighted to read that you found our location to be excellent for a Melbourne City Stay. We look forward to welcoming you back to Quest Hawthorn the next time you are visiting Melbourne. Take care and safe travels....

Sale, Australia
Reviewed 2 weeks ago

Lovely clean room. Nice and modern. Well done to the housekeepers .The bed was very comfortable and a great size love king beds. Reception staff were very helpful and friendly. Great to be able to park securely underneath. Just a very short walk to the shops.

Review collected in partnership with this hotel
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Helpful?
Thank leonief452
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear leonief452, Thank you for taking the time to write about your recent stay at Quest Hawthorn. I was delighted to read that you found our apartments lovely and clean and modern with really comfortable beds. Thanks for the "Well done" to our housekeeping team, they work hard to keep us looking amazing and great to hear that our reception...

Sale, Australia
Reviewed 2 weeks ago

The Hawthorn Quest is a neat, affordable motel located right amongst the shops and Restaurants in Hawthorn. The rooms are well laid out, clean and provide wonderful views of the local area. The staff are curtoeus, friendly and ready to provide assistance with transport options including taxis, trains and trams plus local attractions

Review collected in partnership with this hotel
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Helpful?
Thank johnclarehowson
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear johnclarehowson, Thank you for taking the time to write a review about your recent stay at Quest Hawthorn. I was delighted to read that you found our property neat and affordable and that you loved our location. I was also happy to hear that you found our staff courteous, friendly and helpful. We look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Quest Hawthorn has an edgy, New York style interior in a desirable Glenferrie Road location, just 6.5 kilometres from Melbourne's CBD. Quest Hawthorn will inspire Melbourne's imagination. A destination perfect for business or leisure travellers, this unique Melbourne Apartment Hotel boasts 119 New York studio apartments, a selection of which host private terraces. ... more   less 

Additional Information about Quest Hawthorn

Address: 616 Glenferrie Rd, Hawthorn, Boroondara, Victoria 3122, Australia
Region: Australia > Victoria > Greater Melbourne > Boroondara > Hawthorn
Price Range: £87 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Hawthorn 4.5*
Number of rooms: 119
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Quest Hawthorn staff and other travellers.
1 question
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Geelong, Australia
over a year ago

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Questions? Get answers from Quest Hawthorn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The apartments on the top floor are excellent value.”
 of 5 bubbles SydneyTravelman, 12 Jan 2017 | Read review
“Room 312 accessible studio apartment has odd layout”
  • Bed area
  • Kitchenette
  • Bathroom
  • TV
 of 5 bubbles Wheelchair_Traveller, 5 Jan 2017 | Read review
“I don't think any rooms would be noisy and any view is going to be "inner suburbs"”
 of 5 bubbles trevoro981, 15 Dec 2016 | Read review
“book an executive suite if you want a balacony”
 of 5 bubbles MelbourneArchitect, 14 Dec 2016 | Read review
“Book a room with a balcony”
 of 5 bubbles CliffAshford, 9 Dec 2016 | Read review
5 of 5