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NH Mexico City Valle Dorado

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NH Mexico City Valle Dorado
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398 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Puerto Rico
Reviewed 6 days ago NEW

Service should be more attentive to their duties for the business suites... Some problems checking in and out when extending my stay....they asked to provide a new cr card authorization..when they already have one...It just bothers me

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Helpful?
Thank 338omaralexisc
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Omar, We really appreciate for your comments about nH Valle Dorado. In nH we're proud to serve others and at this time my team will be happy to know about your feelings of nH Valle Dorado. We hope to be your hosts again, Let me know if you need anything to improve your next stay. Daniel Angeles NH México...

Dallas, Texas
Reviewed 1 week ago

Excellent location at good prices, perfect for my purpose. The fact that is inside a plaza with a supermarket is a bonus. Also some good entertainment and some food choices. Overall a place to come back and stay with no hassle.

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Helpful?
Thank Claudio_Canestro
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Claudio: We really appreciate for your comments about NH México City Valle Dorado. In nH we're proud to serve others and at this time my team will be happy to know about your feelings of our services. We hope to be your hosts again, Let me know if you need anything to improve your next stay. Daniel Angeles NH...

Pittsburgh
Reviewed 1 week ago

The hotel is Ok, functional for a short business stay, but without any good amenities. Good value for the its price Unfortunately, when I got my bill by email I realized many extra charges for parking that were completely unjustified. I could have called back and complain but I don't have the time or desire to engage in a long...

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Helpful?
Thank Magajo
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest, First of all receive a warm greeting and I want to thank you for sharing your comments with other guests on one of the most important pages like Tripadvisor. For NH Mexico City Valle Dorado it is important the satisfaction of our clients and I am very sorry that you left with a bad impression of our service,...

Reviewed 4 weeks ago via mobile

Nice hotel with friendly staff. We enjoyed our stay and would recommend if you are in the area. Shopping mall attached for anything you may have forgotten. Breakfast was fantastic. Even though it is right on s busy street, it is pretty quiet. Enjoy

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Helpful?
Thank Linda G
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Linda: First of all I want to thank you for taking the time to write and share your comments in one of the most important pages for travelers as it is Tripadvisor. We really appreciate for your comments about nH Valle Dorado, In nH we're proud to serve others and at this time my team will be happy to...

Georgetown, Massachusetts
Reviewed 4 weeks ago

Hotel is inside/above a small mall, located in the northern part of Mexico City. Have been there for a couple of times, service is friendly, rooms are clean and the breakfast buffet has a wide variety of options. Can recommend this hotel.

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Helpful?
Thank Peter_vB2015
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Peter: We really appreciate for your comments about nH Valle Dorado. In nH we're proud to serve others and at this time my team will be happy to know about your feelings of nH Valle Dorado. We hope to be your hosts again, Let me know if you need anything to improve your next stay. Daniel Angeles NH México...

Spring, Texas
Reviewed 26 October 2016

Overall the hotel is good but on the services there are limitations such as not accepting other currencies to pay or having a exchange service on the front desk as well as the check out process is way to long with so many receipts to sign

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Helpful?
Thank orojas913
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review
Google Translation

Estimado Huésped, Primero que nada reciba un cordial saludo y gracias por tomarse unos minutos en dejar su comentario en...

Dallas, Texas
Reviewed 21 October 2016

A group of us were in Mexico City for a series of business meetings/workshops with our client. This hotel was a good location and combined with the mall, was excellent for both our meetings and free time. While Mexico City may be a little hard to navigate, having the selection of variety of eating options within easy walking distance made...

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Helpful?
Thank DavidNCarolyn
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear David: We really appreciate for your comments about nH Valle Dorado. In nH we're proud to serve others and at this time my team will be happy to know about your feelings of nH Valle Dorado. We hope to be your hosts again, Let me know if you need anything to improve your next stay. Daniel Angeles NH México...

Davie, FL USA
Reviewed 7 October 2016

Nice hotel which is conveniently located in the northern outskirts of Mexico City. There are several manufacturers located in this part of the city and this is perfect for that. Not as fancy as some centrally located hotels but has good facilitities and since it is inside a mall, you have choices of restaurants and a movie theater. I was...

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Helpful?
Thank Fernand755
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Fernand: First of all I want to thank you for taking the time to write and share your comments in one of the most important pages for travelers as it is Tripadvisor. We really appreciate for your comments about nH Valle Dorado, In nH we're proud to serve others and at this time my team will be happy to...

Miami, Florida
Reviewed 21 September 2016

I always stay at NH at Valle Dorado when i travel for business. the last two times i went it has been very unpleasant because the bathrooms are not cleaned at all. the toilet bowl has a brown ring inside (grose!). Also, the shower tub had yellow mildew in the tiles. The other issue i had is that in addition...

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Helpful?
Thank rhinamargaritaa
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest, I'm very sorry to know that. In NH México City Valle Dorado we're obsessed to offer a great experiences. I must to tell you that I had a meeting with my Housekeeping team and I assure you that we'll work to hard to improve. The average of our guests says that we have an excellent food, location and...

Cookeville, Tennessee
Reviewed 31 August 2016

Rooms are ok. There needs to be a improvement on the check out process. It takes entirely too long to check out. This is a consistent complaint by many. My company has people staying there every week, and we wait every week from 30 to 40 minutes to check out.

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Helpful?
Thank BILL R
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Bill, Thanks for your comments about NH Valle Dorado, Our main goal is to serve our guests in the most careful way to make them feel at home, very sorry that in his last stay in our hotel have not satisfactorily met your needs and I will talk with our Front Desk team to improve aspects that you kindly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The four-star NH Mexico City Valle Dorado hotel is located on the northern edge of Mexico City, ideally situated near major commercial centers, such as Mundo E, Plaza Satellite and Outlet Norte shopping malls, as well as major international companies, industrial parks, and cultural and archeological attractions. ... more   less 

Additional Information about NH Mexico City Valle Dorado

Address: Manuel A. Camacho 3130, Tlalnepantla 54020, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: £39 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Mexico City Valle Dorado 3.5*
Number of rooms: 130
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from NH Mexico City Valle Dorado staff and other travellers.
3 questions
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San Antonio, Texas

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Questions? Get answers from NH Mexico City Valle Dorado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the highway is better”
 of 5 bubbles theheat25, 13 Jul 2016 | Read review
“Ask for floors 5 or 6.”
 of 5 bubbles KatzenF, 11 Sep 2015 | Read review
“420/421/422/520/521/522 all good rooms with fair wi-fi reception. The higher the floor the less noise you get from the street. If you like to get sunshine into your room, pick even numbered rooms, facing Mexico City, they're also slightly more quiet than the other side.”
 of 5 bubbles slabystr, 30 Jun 2015 | Read review
“the rooms overlooking the high level road can be noisy”
 of 5 bubbles cgparry, 6 May 2015 | Read review
“Upper floors, with less street noice”
 of 5 bubbles Mysteryshoper, 28 Feb 2015 | Read review
5 of 5
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