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Holiday Inn Express & Suites Irapuato

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Holiday Inn Express & Suites Irapuato
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75 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Irapuato
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Showing 26: English reviews
Tigard, OR
Reviewed 28 April 2015 via mobile

Room was nice and quiet. Clean and comfortable bed. Had a lot of troubles with internet and I know it was the hotel as it was same issue on multiple devices. Very frustrating for a business traveler and I spent a lot of time with their tech support before they admitted there were issues. Breakfast was fine.

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Helpful?
Thank EricL97332
LuisRe85, Director of Sales at Holiday Inn Express & Suites Irapuato, responded to this review

Dear EricL97332, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Morgantown, West Virginia
Reviewed 24 April 2015

The hotel is located on the highway in an isolated area. There is a washer and dryer available for guest use. The desk rarely had pesos to exchange or change. The breakfast is complimentary, but get there early before the food is picked clean. The employee did his best to keep the breakfast stocked, but it is a large hotel...

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Helpful?
Thank 68Barracuda
LuisRe85, Director of Sales at Holiday Inn Express & Suites Irapuato, responded to this review

Dear 68Barracuda: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our breakfast service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards

St. Marys, Canada
Reviewed 9 November 2014

We are usually booked in here when we are in Irapuato for business.Rooms are nice, staff is always friendly.I like having the washer and dryer access to do laundry. Rooms have safes and coffee makers.Internet is pretty reliable. The shuttle service is a nice option as well for to and from to the airport or just going to a restaurant...

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Helpful?
Thank p2sheds
Gabriela V, Director of Sales at Holiday Inn Express & Suites Irapuato, responded to this review

Dear p2sheds, thank you for take the time to leave us your review and feedback , we hope you book always with us and have you back in every visit in town , we keep working to have a friendly staff and service also to have the equipment to make more comfortable your stay and please let us know everything...

Mexico City, Mexico
Reviewed 11 May 2014

I stayed for a business trip, had a good wifi, a nice breakfast, although you get tired from it everyday. Also the room service was a bit odd, on different days, same meal, tasted differently and look differently on portions, presentation, everything. After all I stayed only a few nights there, I think I would go back again.

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Helpful?
Thank javiergoz6
Gabriela V, Director of Sales at Holiday Inn Express & Suites Irapuato, responded to this review

Dear Guest: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our food service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards, Gabriela

Chicago, Illinois
Reviewed 26 December 2013

I am an IHG Gold Member, and have stayed at several of their brands. Unfortunately, my last stay at this hotel was a nightmare. The non-smoking rooms smelled strongly of smoke and the towels that were put in my room on 2 different nights were dirty. To top it off, the hotel charged me for extra person fees, even through...

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Helpful?
3Thank darrick12
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Irapuato, responded to this review

Dear darrick12, Thank you for being an IHG Rewards Club Gold Member and leaving us a review. It is regrettable that we fell below your expectations on this occasion. We have sent you a private message to discuss. Regards, Pam G Case Manager IHGCare

Boise, Idaho
Reviewed 27 May 2013

Stayed here on business, and it was a good hotel. Check in was fast and efficient with friendly service. The rooms had massive wooden doors like a castle but the room (and property were very modern). One note that the aircon wouldn't run unless a room key was inserted in a slot by the door, so get 2 keys so...

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Helpful?
Thank Holks
Gabriela V, Director of Sales at Holiday Inn Express & Suites Irapuato, responded to this review

Dear Holks, We Appreciate your review and the suggestions for our other guests , if you come back please contact us to make a must pleasant stay and attend all your requirements Best Regards,

Chihuahua
Reviewed 4 February 2013 via mobile

Located in the north side of the city, this hotel offers a much better location than the other Holiday Inn in Irapuato, but is lower quality in room finishes and features. HVAC Units are cold only so if do not turn it on at night. Breakfast included and average quality. Internet connection works fine, but it is still not very...

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Helpful?
Thank Signore_Colomo
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Irapuato, responded to this review

Dear Signore_Colomo, Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered on some aspect of your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. I sincerely hope that the next...

Ciudad Juarez, Mexico
Reviewed 4 January 2013

I could not find a room at my regular hotel in Silao, so I got one here. It is a very nice hotel and it now has an addition with brand new rooms. The rooms are big and very nice. The service is also very good. If you are going to one of the new Auto plant being built nearby,...

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Helpful?
1Thank Carlos H
Mexico City, Mexico
Reviewed 20 November 2012

This is a repeat visit to the Holiday Inn Express in Irapuato, and I do come back to this place when I have to stay in Irapuato. The hotel itself is a tad outside the main part of the city, but this is good, not bad. Traffic wise this means that you will probably get anywhere faster than if you...

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Helpful?
2Thank SergioLubezky
Gabriela V, Manager at Holiday Inn Express & Suites Irapuato, responded to this review

Dear Mr. Lubezky, we want to thank you about your helpful review as always we make our best effort to make your stay the more pleasant as possible. please let us know at anytime if we can do something for you to have a more comfortable stay. Best Regards,

Mexico City, Mexico
Reviewed 12 July 2012

This place is fine. I stay here about once a month on business. Rooms are big and clean, internet is free, the continental breakfast is fine and included in the rate, the restaurant is decent, really nothing to complain about. Nothing to get too excited about either, but that is the essence of a Holiday Inn Express, comfortable and functional....

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Helpful?
Thank grilango

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
We are conveniently located at the entrance of Irapuato City. Only 40 km from the Bajio Intl. Airport and close to various industrial parks. Our hotel is a 3 floor building with 86 rooms and 15 suites for long stays. All rates include our express breakfast and services such as laundromat service and high speed Internet. ... more   less 

Additional Information about Holiday Inn Express & Suites Irapuato

Address: Boulevard Solidaridad # 15452 | Lo de Juarez, Irapuato 36821, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Irapuato
Price Range: £64 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Irapuato 3*
Number of rooms: 143
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Irapuato staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Backside rooms over look a nice corn field, front side looks at the street.”
 of 5 bubbles M2583AOpaulk, 17 Aug 2016 | Read review
“Odd number rooms are cooler in the afternoon”
 of 5 bubbles 110justint, 14 Aug 2016 | Read review
“Upgrade to a better bed, very little cost.”
 of 5 bubbles Jake143, 14 Jul 2016 | Read review
“Ask the administration for rooms that are not close or in the same hall of groups.”
 of 5 bubbles jenocafa, 23 Nov 2015 | Read review
“Choose a room not in the street side.”
 of 5 bubbles javiergoz6, 11 May 2014 | Read review
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