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Novotel Twin Waters Resort

3,312 reviews
Traveller (694)
Room & Suite (165)
Pool & Beach (84)
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor9%
  • Terrible4%
Travellers talk about
“seafood buffet”(120 reviews)
“water activities”(105 reviews)
“kids club”(86 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Novotel Twin Waters Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
4 Feb5 Feb
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,312)Write a Review
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All reviewsseafood buffetwater activitieskids clubaqua parkfree activitiesking suitemain restaurantlagoon viewsunshine coastgreat for familiesschool holidayssurf beachaqua barmini golfgames roomnouveau restaurantgreat family holiday
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1 - 5 of 3,293 reviews
Reviewed today

Good choice of nutrition food . Morning or dinner . Clean and fast service. Children are welcome anytime and well cared for . We can highly recommend it for all ages. The outside by the pool was very charming at night.

Thank Barbara V
Hotel's Favourite
Reviewed 18 November 2017 via mobile

For our once a year getaway we chose Twin Waters. It was the perfect choice. The overwater suite was our special treat to ourselves and our children and we weren’t disappointed. The amenities were perfect for what we were after. My husband and I had...More

1  Thank Jennifer O
Response from GMtwinwaters, General Manager at Novotel Twin Waters ResortResponded 19 November 2017

Good Morning Jennifer O, I am so pleased to read your fantastic comments and feedback regarding your recent family stay with us. It certainly appears that you have made the most of all the resort offers in activities as well as the food and beverage...More

Reviewed yesterday via mobile

Had dinner on Friday night as a special treat ... Seafood night. The slow cooked rump and seafood were ok but the sweets were terrible don’t they have pastry chefs?? Soggy, unimaginative and down right embarrassing. Tim Tam cake! kids could assemble this. No cheesecakes...More

Thank Cheryl A
Reviewed yesterday

This resort is fantastic. Our accommodation overlooked the lake and was ckean ccomfortable and large enough to fit 3 comfortably. The facilities and daily activities made our 4 day stay into a really relaxing holiday.

Review collected in partnership with Accorhotels.com
Thank Linda B
Reviewed 2 days ago

The Novotel Twin Waters is a great place to stay at, I stayed with my 11 and 8 year old and all expectations were exceeded.. from a very efficient booking and checking in system right through to checking out. All staff interactions were positive and...More

Thank Michael G
Response from GMtwinwaters, General Manager at Novotel Twin Waters ResortResponded yesterday

Good Morning Michael G, Thank you for taking the time to provide amazing feedback from your recent stay with us. I am pleased to read that you enjoyed all the resort activities and found your expectation's to be exceeded during your stay. I look forward...More

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Awards & Recognition
GreenLeaders Bronze level
Top amenities
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Golf course
Outdoor pool
Price range
US$106 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$106 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (694)
Room & Suite (165)
Pool & Beach (84)
Dining (30)
Hotel & Grounds (450)
Bathroom (28)
Family and Play Areas (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
31 December 2017|
AnswerShow all 6 answers
Response from CHRIS G | Reviewed this property |
There are washing and drying machines in each block...cost about $8.00
12 April 2017|
AnswerShow all 4 answers
Response from jenz252010 | Reviewed this property |
Yes, you can hire the bikes st the resort. It's very flat roads and paths at the resort and surrounding so easy to ride.
Room Tips
"Book early through Accor booking site."
Read review
"King room is great for families. Maybe request top level if noise an issue."
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"Roms away from the pool area are quiter but being a resort type camps some unts are up to 400 metres away..."
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"rooms away from the watersport section of the lagoon - away from noise"
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