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Chateau La Chaire

Traveller (225)
Superio Room - Foxglove
Room & Suite (61)
Dining (41)

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£122
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About

4.5
#1 of 1 hotels in Rozel
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Originally built in the 1800s as a gracious private home, nestled against the cliffs of the wonderful wooded valley of Rozel, the Chateau La Chaire Hotel is now recognised by the major guides as one of the finest small luxury hotels in the British Isles. The hotel offers a range of stylish accommodation, including a spectacular split level suite and many rooms with feature beds such as four posters, private balconies and en suite spa bathrooms. Luxury Elemis toiletries and soft towelling robes are provided in all rooms together with a host of other extras you would only find in a first class hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Baggage storage
Newspaper
24-hour front desk
Private check-in / check-out
Dry cleaning
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Non-smoking hotel
Outdoor furniture
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Iron
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
4.0 of 5 stars
HOTEL STYLE
Classic
Languages Spoken
English, French, Polish, Portuguese and 1 more
569Reviews6Q+A100Room tips

Reviews
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Detailed Reviews
Louloubelle_11 wrote a review Mar 2021
Jersey, United Kingdom16 contributions7 helpful votes
5.0 of 5 bubbles
I booked the Friday special and was fortunate that hotels were allowed to reopen the week that we were staying. I don't do staycations that often but I have to say that this felt like a great little getaway.
We were greeted by a charming receptionist who went through all the new rules - everything was disinfected, chairs, keys, etc before being passed over. I had booked the suite and it lived up to all expectations. The added bonus was a full sized bottle of champagne waiting for us which had to be drunk in the room but that wasn't too hard to comply with.
We went down to dinner at our allotted time, wearing masks which we were able to remove once we had some water to drink on the table. All the staff were fabulous and the food was amazing. We didn't quite finish off the bottle of wine but were able to retire to our room with the remainder.
Having to pre-book a time for breakfast we arrived slightly earlier with no problem and again the food was very tasty.
All in all it was a lovely weekend - thank you Chateau La Chaire.
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Date of stay: February 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dlucken wrote a review Nov 2020
Jersey, United Kingdom31 contributions11 helpful votes
5.0 of 5 bubbles
We saw the Snoozy Sunday advertised on the Chateau La Chaire website and it seemed like a good idea so we booked.
Covid track and trace scan in reception when you arrive and all the staff follow the Covid rules.
Sunday lunch was very good with plenty of selections on the menu. The roast beef was tender and tasted like beef should. As for the Yorkshire pudding, even large wouldn’t describe it. The chef must be very proud of them.
Leisurely coffee in the lounge after lunch where we were allowed to take our dog.
Sunday evening we were still full after lunch. Walking the dog before dark helped a little. We ordered some sandwiches from room service which turned up very promptly and they more than sufficed for an evening meal. The en-suite room, with a balcony, was very comfortable and we all slept well.
The hotel always has a lovely old fashioned quietness about it. But with guests chatting happily it makes for a very friendly ambience.
Staff, whether they are dining room staff or reception staff are attentive and friendly and look after you so well.
After getting up later than normal on Monday we had a Full Jersey breakfast which set us up for the day before leaving.
A very enjoyable Snoozy Sunday at the Chateau La Chaire which is highly recommended.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mirglip wrote a review Aug 2020
Rockingham, United Kingdom31 contributions12 helpful votes
4.0 of 5 bubbles
Fantastic two night stay .The staff are amazing can’t do enough for you breakfast was top class a slight disappointment with the ham on the evening meal two of us had it but could eat it as rock hard. Rooms do need a little work as window stays are all broken and some paintwork needs attention.But all in all good value included in deal was a meal at the Rozel pub would not go there ever again .Food was cold and not cooked we walked out.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Chateau La Chaire
Responded 18 Sept 2020
Thank you for your comments. So sorry to hear of the difficulties during your stay with food . The Rozel Pub is one of the busiest and best in the island and most unusual to have a problem. Please accept my apologies for the shortfall and we hope to welcome you back to Jersey in the future.
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jerseygirl6644 wrote a review Oct 2020
Jersey, United Kingdom84 contributions14 helpful votes
+1
1.0 of 5 bubbles
Bedroom and bathroom a good size.
Bathroom needs painting and bath replacing as scratched and jacuzzi not working, which we told lady at reception and apologies were given. I hope it was fixed for the next client as that was a big draw for me as I love a long soak after a walk.
Told receptionist that WiFi was working intermittently and buffering and was assured they would look into this while we were out during the day but had to ask again as still not working as it should. We were told it was because everyone was using the internet! Not at 6.30 am !
1 WiFi bar only in our room.
Sitting room next to reception was the only place that had good WiFi but as dogs are allowed in here and I’m allergic it made it uncomfortable for me to stay. (sneezing at this time gets you dirty looks in the year 2020).
During the evening meal while most of us in dining room I tried again but still buffering! The internet problem is unacceptable and to be brushed off with such a ridiculous excuse is an insult.
Water, tea and coffee in the room with fresh milk in the fridge.
Coffee and tea a good quality.
We were on half board but found there were supplements on each area of the menu.
Same menu both nights which meant if you were a vegetarian you had to eat the same thing. Third meal was at their sister establishment which was the pub across the road. Excellent meal there.
Breakfast was good with a range of continental and cooked things on it.
Their private car par was not close to the hotel.
Iron and ironing board and hairdryer in the room and a T.V
We had an offer on their staycation which gave us 1/2 a bottle of champagne on arrival and tea and scone on one day.
Not as many staff as when I last came here, this meant waiting in various areas for someone to see you, though there was a bell to alert the staff, not really what you should have in this type of hotel and I’ve not seen it in previous years. I felt this impacted the service or lack of!
We had a balcony which would have been lovely if the weather was nice.
No pool or spa.
Near a lovely little harbor and bay.
Good amount of sockets.
They wanted us to state a time for each meal and if we wanted pre dinner drinks, not had this at any other hotel in Jersey in 2020, found that annoying as it felt like we were restricted to a timetable not of our making. I know think was not for COVID reasons but to spread out the covers because of the lack of staff.
On the second night the room next door to ours was occupied so we realized that the rooms had no sound proofing. Not noisy people but you could hear them talking. This is an old hotel so that is maybe why.
Do not come here if you need internet and privacy.
I would not stay here again and I would think twice about eating here as the lack of staff meant time waiting for service.
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Date of stay: October 2020
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Near the stairs maybe for better WiFi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Chateau La Chaire
Responded 11 Apr 2021
Thank you for taking the time to write such a thorough review. There are a few negative points raised so a shame nothing mentioned during your stay since we may have been able to resolve one or two at the time if able. The wifi is a top quality managed system with access points located throughout the building. This also includes a business solution provided by Jersey Telecom with a large amount of bandwidth. Being a managed system it prevents certain applications using large amounts of bandwidth which may deprive other guests from adequate usage. I suspect this to have been the case on this occasion. Our entire business operation is on the same connection and there have been no other reports of poor quality so difficult to comment further. The vast majority of clients through the past year have been local to Jersey with stays varying from one to two nights only which is the reason for not changing the menu every day at this time. It is usual for the two day staycation package to include one night at the hotel restaurant and one night at our pub restaurant thus having a choice both nights. it is unfortunate if you chose not to do this but we would have been able to offer menu alternatives had we known at the time. Supplemented dishes were available because the Staycation package was a special price. Certain dishes such as lobster, scallops and fillet steaks could not be included within the same price. Our main car park is right at the hotel entrance with a smaller car park 20 seconds from the front door so I'm unsure why you would suggest it was not close to the hotel. I feel sure you would have known we don't have a pool and spa before booking your stay. We have never had this facility so I'm unsure why you consider this a negative of your stay. It is quite normal anywhere to request a dining time for a restaurant but this was also to operate within Covid-19 requirements to avoid larger numbers of diners at the same time to maintain distancing. We are only a small house and we get busy very quickly. This is also true with fewer staff on duty at certain times. We pride ourselves on the quality of our service and can only apologise if you feel we did not provide this to you on this occasion. I appreciate your comments were mixed with many positives but I do hope this will help to explain some of the areas you feel are negative and hope you may consider staying with us again. Kind regards.
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Mrsbunny66 wrote a review Oct 2021
Enfield, United Kingdom132 contributions60 helpful votes
+1
5.0 of 5 bubbles
My husband and I have recently return from a trip to the Chateau La Chaire for our friend’s wedding. From the moment we arrived we were made to feel welcome and at home.

If you like modern hotels, this probably isn’t the hotel for you but we loved it. If you have mobility issues, the hotel is at the top of a hill and does not have a lift.

The hotel is located in a very tranquil setting with a short walk down to the beach. We plan to stay here again but next time we will hire a car as taxis were expensive and the hotel is quite remote although there is a regular bus service at the bottom of the hill into the main towns.

The staff were lovely, especially Sonia who was our waitress in the hotel restaurant the night before the wedding and also was serving at the wedding reception. I would highly recommend eating in the restaurant as the food was delicious and of a very high quality. It is haute cuisine so don’t expect a plate full of food but it is deceptively filling.

We can’t wait to go back.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NRB20132013 wrote a review Nov 2021
London, United Kingdom109 contributions69 helpful votes
5.0 of 5 bubbles
We have just had a great break at Chateau La Chaire. It is a fabulous hotel in the tranquil and picturesque area of Rozel Bay. The North Jersey walking coast is on the doorsteps and offers fantastic walking opportunities. We used buses on Jersey which are frequent, reliable and cheap. it allows you to walk the coast in either direction and not have to walk back the same way. Just beware that all buses go to St Helier and then back out again!
The hotel is a quality establishment in a lovely old house that has been decorated in style - but don't stay here if you want lifts/air con etc. it's a place to relax in large rooms, enjoy the lounge, bar and dining room. There is a choice of dining in a more formal atmosphere of the dining room or at their owned gastropub just down the road. Service from the Reception staff, bar and serving staff is personal and of a very high standard.
Thoroughly recommended for a relaxing stay.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim C wrote a review Aug 2023
Greater London, United Kingdom68 contributions57 helpful votes
5.0 of 5 bubbles
We found Chateau La Chaire very charming and we enjoyed our stay.

Chateau La Chaire is located on the side of a lush valley surrounded by trees which was very peaceful. The beach at Rozel Bay is only a few minuets walk away, which is a lovely walk in the early evening. There is a car park down the hill from the hotel which is accessed via some steps or a walk up the road to the main entrance. There is a bus stop near by, the hotel owned pub, and Rozel Bay, generally the area seems very quite. We found a hire car useful to explore, the bus was not very frequent.

We also ventured up into the hotels lost gardens. The trail is a basic and back to nature, if you can make the walk to the top of the hill the view of Rozel Bay is worth it, we spotted red squirrels on the way. The hotel should make more of this feature.

The hotel was clean and had lots of original features in the public areas. Our room for the stay was on the top floor, it was comfortable and well equipped, with a traditional style of décor but less original features than downstairs. The bathroom was clean and functional, but the hot water did take a few minuets to arrive, but it arrived. The shower had adequate pressure but could do with more volume of water.

The staff were friendly, you get a warm welcome. Breakfast was included as we booked direct, this was very nice with a buffet and cooked selection.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lukes1988 wrote a review Feb 2022
Bristol, United Kingdom16 contributions13 helpful votes
4.0 of 5 bubbles
The Chateau La Chaire was a lovely little hotel, in a lovely location. It cost approximately £30 to get a taxi from the airport and just down the road a £2 bus would take you into St Helier. It was yards from the beach (and on a clear day France was visible). The staff were very friendly and helpful. Our room was a good side, clean and well fitted out.
My only negative comment was that the whole hotel (room and communal areas) were looking a bit tatty - paint was peeling, there were scuffs and marks everywhere, colours were fading, etc. This is nothing that couldn't be easily rectified by redecorating.
Overall a lovely place to stay
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jill R wrote a review Sept 2022
Worthing12 contributions14 helpful votes
2.0 of 5 bubbles
The building's charm (though it has been in need of maintenance for many years), the location (ideal for north coast walks) and most of the very friendly staff, will 'blind' most guests to the shortfalls of this hotel or to be correct the hotel's management.

It is let down by the minimum amount of housekeeping in the room, particularly the bathroom, the shabbiness of the room and uncomfortable bed.

In response to this complaint, one of the reasons given was covid! Was the management saying that the rooms were not being cleaned properly due to covid?Of course, Brexit was also thrown in for good measure. In my mind they were trying to defend the indefensible.

It was also let down by the alternative evening meal arrangement at the Rozel pub, which we were not told of until a few days before we were due to arrive. The pub menu is not what one would expect when booking restaurant meals at a 4 star hotel. To make matters worse, as our week's stay progressed, supplements were being added to the pub menu prices? When we questioned this, we were told it was because we had booked half board at the hotel. I still cannot fathom the logic of that one!

Both complaints were responded to by management in the skilled way that they do be making light of the photos sent and excusing minor shortfalls that one would find in any hotel. As I said above, in my mind they were trying to defend the indefensible.

I do hope that they at least take one room out of service at a time and give it a damn good clean!
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Date of stay: July 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: In another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hungryforcake wrote a review Sept 2021
London, United Kingdom131 contributions62 helpful votes
4.0 of 5 bubbles
A very friendly hotel with welcoming and kind staff. Excellent covid protocols, right down to staff telling us the pens we can sign with have been sanitised. Room was comfy but a little dated and in need of a bit of a refurb. There was either old dirty staining or wear and tear on the wall behind our bed but room had all the amenities we needed. We were really grateful the staff warned us there was a wedding happening that night and that there may be some noise but telling us what time that noise would probably end. Just having that knowledge meant that we totally understood and were prepared for that and didn't feel any frustration. Outdoor terrace looked a lovely spot to sit and eat.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rhianne asked a question Jul 2018
Redditch, United Kingdom53 contributions21 helpful votes
Hi we have booked a Classic Room in August. Does it have a room safe? Thank you
Answer from CharlesMzzz
England, United Kingdom125 contributions60 helpful votes
I'm not sure. Apologies!
rhianne asked a question Aug 2017
Redditch, United Kingdom53 contributions21 helpful votes
Hi l am looking to book a Classic room, do these have there own bathrooms? Thank you
Answer from LaChaire-TheRozel
Jersey
Hi Rihanne I think your question was answered but to confirm yes all rooms are ensuite. Best regards
Answer from LaChaire-TheRozel
Jersey
Hello. Although we are just 2 minutes walk from the harbour the hotel is on a right angle to it and overlooks the green valley down to the sea. The balcony rooms overlook the front of the hotel. Balcony rooms fill quickly for summer as you would expect so please do contact us as soon possible to confirm your favourite.
Answer from LaChaire-TheRozel
Jersey
Hello Mr Adam. Unfortunately, as on old house we do not have a lift at the hotel. I'm afraid also that your room has been previously allocated to the second floor and will be stairs up. The hotel is 100% full however there are a few other guests within your party who do have a closer room on the first floor. On that basis I'm sure there may be option to make a change tomorrow if required. Looking forward to seeing you all.
Sheila P asked a question Mar 2015
Barnstaple, United Kingdom13 contributions12 helpful votes
Does it have a lift?
Answer from LaChaire-TheRozel
Jersey
Hello. Unfortunately being an old country house built in 1843 we do not have a lift. There is a staircase from reception to the first floor with 22 steps. Hope that helps.
Foodietravellerbal wrote a tip Feb 2024
Gillingham, United Kingdom85 contributions52 helpful votes
2.0 of 5 bubbles
"Don’t come here"
Read full review
VelusVulpes wrote a tip Oct 2023
15 contributions4 helpful votes
4.0 of 5 bubbles
"Don't bother getting a room with balcony - it's directly over the outside dining area."
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TONY K wrote a tip Aug 2023
Bolton, United Kingdom125 contributions122 helpful votes
1.0 of 5 bubbles
"The bast advise I can give is dont stay here"
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Orla W wrote a tip Aug 2023
Altrincham, United Kingdom14 contributions23 helpful votes
5.0 of 5 bubbles
"The Liberty Bus was great. Try the liberty bus tracker for live updates. Electric bikes were good fun. Dumas resturant in Gorey was super"
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Jill R wrote a tip Sept 2022
Worthing12 contributions14 helpful votes
2.0 of 5 bubbles
"In another hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Rozel area.
PRICE RANGE
£109 - £145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau la chaire hotel st. martin, chateau la chaire st helier
LOCATION
United KingdomChannel IslandsJerseySt. MartinRozel
NUMBER OF ROOMS
13
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CHATEAU LA CHAIRE - Updated 2024 Prices & Reviews

Frequently Asked Questions about Chateau La Chaire
Which popular attractions are close to Chateau La Chaire?
Nearby attractions include Jersey Falconry (4.1 miles), Mont Orgueil Castle (2.8 miles), and 16 New Street Georgian House (4.4 miles).
What are some of the property amenities at Chateau La Chaire?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Chateau La Chaire?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Chateau La Chaire?
Yes, free parking is available to guests.
What are some restaurants close to Chateau La Chaire?
Conveniently located restaurants include Kyoto Restobar, Indian Ocean, and The Bass & Lobster.
Are any cleaning services offered at Chateau La Chaire?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Chateau La Chaire?
The staff speaks multiple languages, including English, French, Portuguese, Polish, and Romanian.
Are there any historical sites close to Chateau La Chaire?
Many travellers enjoy visiting Mont Orgueil Castle (2.8 miles), La Hougue Bie Museum (2.5 miles), and Samares Manor (4.4 miles).