The McWilliam Park Hotel
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The McWilliam Park Hotel
Kilcolman Road, Claremorris F12 D1W3 Ireland
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Dining (32)
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Avg. £133 /night, 10/6 - 10/7
£184
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4.0
#1 of 3 hotels in ClaremorrisLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The McWilliam Park Hotel located in Claremorris, Co. Mayo. From the moment you walk into the McWilliam Park Hotel you will be welcomed with genuine hospitality. Dine in The Restaurant with our A La Carte Menu or relax in the Hotels bar,. Our bedrooms are decorated with rich textures and plush furnishings, featuring flat screen TV and complimentary Wi-Fi. During the day, take a swim in the 18.5 metre swimming pool, or unwind in the Jacuzzi and steam room. Enjoy outdoor leisure activities including a Cruise on Lough Corrib, Horse riding and Golf.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Children Activities (Kid / Family Friendly)
Taxi service
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Room features
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Latvian, Portuguese
Location
Kilcolman Road, Claremorris F12 D1W3 Ireland
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Knock Intl Airport
15.1 mi•
See all flights
Car Hire
18 Restaurants
within 0.75 miles
Reviews
4.0
1,240 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The McWilliam Park Hotel garners appreciation for its prime location near key attractions and the convenience of access from N17. Guests have lauded the hotel for its spacious and clean rooms with modern amenities, though some have pointed out issues with temperature regulation. While the service is often highlighted as friendly and professional, there have been instances of slower service reported.
The hotel's overall atmosphere and cleanliness are consistently praised, contributing to a pleasant stay. Opinions on value for money, however, are mixed, with some guests finding it a good deal and others considering it overpriced.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Just home from our stay in this amazing hotel. We were a bit weary as everyone is in these times but as soon as we walked through the door you could see the steps taken to make sure all guests and staff followed the guidelines with ease. Joesphine was the girl that checked us in such a polite and vibrant young lady who upgraded us and was so helpfull from start to finish. the room was spotless clean spacious and airy and the bed was that good i wanted to take it with me !! The food in Kavanaghs bar was fab with very reasonable pricing and the staff again out did themselves with their service and hospitality chatting away to us as they were working. Overall cannot fault anything and will be back as soon as we can thank you all for a wonderfull stay x
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 17 Jul 2020
Dear G805REalisonc, Thank you so very much for taking the time to provide me with your feedback. I am delighted to read that you enjoyed your time with us and felt comfortable in the fact that we followed all guidelines. It is fantastic to see your lovely comments on the team and i will ensure your feedback is passed on. Hope to welcome you back in the near future. Kind Regards Gemma Jordan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were excellent , courteous that work hard .
A few things to mention ,
Was served soup on both nights, no soup spoon but was left a fork. ?????
On the second night they ran out of Sauvignon Blanc couldn’t believe that....
Asked for more soaps was given the bare minimum one shampoo small bottle and shower gel for 2 people
I know we are difficult times but
Pool not worth it for 45 minutes
Queueing for meals not worth it .
A few things to mention ,
Was served soup on both nights, no soup spoon but was left a fork. ?????
On the second night they ran out of Sauvignon Blanc couldn’t believe that....
Asked for more soaps was given the bare minimum one shampoo small bottle and shower gel for 2 people
I know we are difficult times but
Pool not worth it for 45 minutes
Queueing for meals not worth it .
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 14 Aug 2020
Dear DavidM, Let me begin by saying thank you for providing me with your feedback. It gives me a great sense of pride to see you mention the staff in such a high regard we are very lucky here to have such a hard working team behind us here. I apologise that there was some hiccups along the way from the F and b Point of view and i will be sure to investigate this. I do apologise that you found the duration of your pool time to be too short but in order to accomodate everybody it is essential. I do hope you choose to come back to us in the near future and let us change your opinion. Kind Regards Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We had family stay in The Mcwilliam last night and joined them for dinner. We ate in Kavanaghs bar, we hadn't seen it since they done it up. What a transformation! We booked the six o clock sitting. We were greeted by Eimear who was so friendly and welcoming. The food was out of this world. Everyone at our table commented on how amazing it was. Service was spot on, our order was taken quickly and we had our meals in no time. The waiters were great craic and so friendly! We will definitely be back very soon! Precautions regarding Covid-19 were brilliant. Hand sanitiser at each entrance and door, waiters were all wearing facemaks (can't be easy!) social distancing in place all over the hotel. Not an easy job to do in the current climate but the gang at The McWilliam are leaders and take it in their stride. Other restaurants and hotels could learn a good bit from them! 5 star service with 5 star staff. Keep it up guys! Can't wait to come back.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 13 Aug 2020
Dear David, et me begin by saying thank you ever so much for taking the time to provide me with your feedback.I am delighted to read all the positive commentary yo have left. I am not surprised Eimear left a lasting impression with you as she is one off our most valued team members and definately a rising star in the team. I am delighted to read you observed just how seriously we are taking Covid 19 and felt safe and relaxed during your stay. I will make sure all team members are made aware off your glowing feedback and we will hope to see you and your family in the near future. Kind Regards Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a weekend in this hotel. I’ll start off with we booked a family room and things didn’t got off to good start we got to room and noticed we couldn’t knock the heating off we rang reception later that night as room was still roasting and said they would see could they get it sorted they didn’t,as my wife is heavily pregnant this wasn’t an ideal situation for her,we got little sleep first night and went to reception in morning and they moved us to another room they should have offered us this when we rang down !
As for the service in the bar it was a shambles it got off to good start as our mains came out quick but it was all downhill after that, no cutlery with meal or condiments had to ask server for them then my wife ordered a dessert 40 minutes later no sign and her tea had gone cold at this stage asked a server to check she never got back to me ask another it came 10 minutes later told it was a mix up in kitchen!Then I ordered a Guinness and two meals for the kids as they had been in kids club 20 minutes later no sign of Guinness I went to bar and in fairness I got a very helpful young man who said the order was never placed by the guy who took the order! So we went again 2nd night and unbelievably they balls it up again 50 minutes waiting for food again had to go to bar to check where food was! Little tip for the servers us the notepad you have to write orders down instead of trying to memorize it and set table when you take order !The changing area is the swimming pool is very run Down takes away from good swimming pool. On a positive the kids club is excellent and the food was great too when it did arrived!
Definitely not 4 star hotel 3 star at best
As for the service in the bar it was a shambles it got off to good start as our mains came out quick but it was all downhill after that, no cutlery with meal or condiments had to ask server for them then my wife ordered a dessert 40 minutes later no sign and her tea had gone cold at this stage asked a server to check she never got back to me ask another it came 10 minutes later told it was a mix up in kitchen!Then I ordered a Guinness and two meals for the kids as they had been in kids club 20 minutes later no sign of Guinness I went to bar and in fairness I got a very helpful young man who said the order was never placed by the guy who took the order! So we went again 2nd night and unbelievably they balls it up again 50 minutes waiting for food again had to go to bar to check where food was! Little tip for the servers us the notepad you have to write orders down instead of trying to memorize it and set table when you take order !The changing area is the swimming pool is very run Down takes away from good swimming pool. On a positive the kids club is excellent and the food was great too when it did arrived!
Definitely not 4 star hotel 3 star at best
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 5 Mar 2020
Dear Gerf190, Let me begin by saying thank you very much for taking the time to provide me with your feedback. Receiving customer feedback is imperative to us to help us grow and develop.I do apologise that you found the heat to be uncomfortable in the room and that we were not able to move your room straight away but i am glad we accomodated this for you the following day. In regard to the bar service I am so very sorry about the service you received this is completely out off the ordinary for us and i can assure you i will be investigating it further. I thank you again for the feedback and we will be taking it all on board. Kind Regards Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My mum and myself stayed in room 222 on Friday night 3rd July.Â
My issue started the next morning when i went to have a coffee in the room, both the decaf coffees were out of date since March 2020. When i mentioned this to my mum she said "i didnt want to say anything but" and this is when she told me on arrival to our room the afternoon before there was a present looking at her in the toilet, to be blunt a number 2!! I was horrified as this brings into question the sanitisation of the room prior to our arrival, and mainly the toilet and bathroom been sanitised and Aerosol droplets produced by mum flushing the offending toilet. In hindsight i did wonder why the cleaning lady burst into our room not 5 minutes after our arrival, perhaps she was aware of what she had failed to cleanup? This is a serious breech of health and safety and in the midst of covid-19 most worrying. I advised the girl on reception on checkout of both issues and handed her the out of date coffees but she was quite blase. Since roughly 2pm Saturday my mum had an upset stomach and the runs but thankfully it ran its course and she recovered. I emailed management of my complaint but frankly their response was lacking. To just be told how wonderful their staff was, how they have not 1, not 2 cleaners, but also a supervisor and a manager that checks every room before a guest arrives, the manager who rang me sadly missed my point. Not one of these wonderful people noted a poo sitting in a toilet and that the toilet was clearly not sanitized, and not one of them noted and removed the coffee which was out of date since March 2020. Mistakes happen but in light of covid apologies do not suffice, I shall not let this one go. I can simply vote with my feet. We have stayed in this hotel before, I have also reviewed them on here before, but in light of this experience we shall be taking our custom elsewhere in future.
My issue started the next morning when i went to have a coffee in the room, both the decaf coffees were out of date since March 2020. When i mentioned this to my mum she said "i didnt want to say anything but" and this is when she told me on arrival to our room the afternoon before there was a present looking at her in the toilet, to be blunt a number 2!! I was horrified as this brings into question the sanitisation of the room prior to our arrival, and mainly the toilet and bathroom been sanitised and Aerosol droplets produced by mum flushing the offending toilet. In hindsight i did wonder why the cleaning lady burst into our room not 5 minutes after our arrival, perhaps she was aware of what she had failed to cleanup? This is a serious breech of health and safety and in the midst of covid-19 most worrying. I advised the girl on reception on checkout of both issues and handed her the out of date coffees but she was quite blase. Since roughly 2pm Saturday my mum had an upset stomach and the runs but thankfully it ran its course and she recovered. I emailed management of my complaint but frankly their response was lacking. To just be told how wonderful their staff was, how they have not 1, not 2 cleaners, but also a supervisor and a manager that checks every room before a guest arrives, the manager who rang me sadly missed my point. Not one of these wonderful people noted a poo sitting in a toilet and that the toilet was clearly not sanitized, and not one of them noted and removed the coffee which was out of date since March 2020. Mistakes happen but in light of covid apologies do not suffice, I shall not let this one go. I can simply vote with my feet. We have stayed in this hotel before, I have also reviewed them on here before, but in light of this experience we shall be taking our custom elsewhere in future.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We received a gift voucher from a family member and decided to stay a night.
Down side no interconnecting rooms, so we booked a family room and a single room.
Check in was fine, friendly staff.
Room was fine, clean and tidy. Rooms can be noisy from other guests in the corridors and slamming doors
We went down for late lunch with the children 4.30pm. This was not a good experience.
We were greeted by a staff member Nathan and he showed us to our table.
We explained we would be back at 6pm for a meal as a family and we wanted to just feed the children at this time. Be said this was fine and no need to book for later.
The staff in the restaurant were terrible, really disorganised.
Didnt seem to have a clue what they were doing.
We ordered 1 pint, water for the children and 2 teas, pasta with tomato sauce for the children.
We literally waited 20 mins for the drinks I'm not exaggerating I timed it.
When the pasta arrived it was a cheese sauce, I was confused and asked if we could have tomato sauce and that's what the menu said.
The waitress returned with tomato sauce which was a tin of chopped tomatoes blitzed. The acid in it was awful. I was told we had asked for cheese sauce, I can assure you we did not!
When the drinks finally arrived, we got the pint the water and a pot of tea for 2. I had to ask the waitress for cups, and milk. She looked at me like I had 2 heads.
Youd think this was a given seeing as you ordered tea but obviously not.
Was it busy in the restaurant hence the disorganised state. No only 4 other guests ( 2 per table)
We said we would eat again with the kids, give them a second chance.
We got off to a rocky start but finally got an ok meal.
Arrived at 6PM and was greeted by nathan again, he asked if wed booked and said no ( he had told us no need) had to wait 10mins for him to check.
There was clearly seats and tables free.
A manager came over while Nathan was off checking for the table.
She showed us to the restaurant which we were literally the only people in the room.
We were served by a waitress unsure of her name but she put the team from earlier to shame. Completely different experience, please get this lady to show the others how to serve customers.
Food was okay, hot and tasty.
Breakfast was very average but ok.
Down side no interconnecting rooms, so we booked a family room and a single room.
Check in was fine, friendly staff.
Room was fine, clean and tidy. Rooms can be noisy from other guests in the corridors and slamming doors
We went down for late lunch with the children 4.30pm. This was not a good experience.
We were greeted by a staff member Nathan and he showed us to our table.
We explained we would be back at 6pm for a meal as a family and we wanted to just feed the children at this time. Be said this was fine and no need to book for later.
The staff in the restaurant were terrible, really disorganised.
Didnt seem to have a clue what they were doing.
We ordered 1 pint, water for the children and 2 teas, pasta with tomato sauce for the children.
We literally waited 20 mins for the drinks I'm not exaggerating I timed it.
When the pasta arrived it was a cheese sauce, I was confused and asked if we could have tomato sauce and that's what the menu said.
The waitress returned with tomato sauce which was a tin of chopped tomatoes blitzed. The acid in it was awful. I was told we had asked for cheese sauce, I can assure you we did not!
When the drinks finally arrived, we got the pint the water and a pot of tea for 2. I had to ask the waitress for cups, and milk. She looked at me like I had 2 heads.
Youd think this was a given seeing as you ordered tea but obviously not.
Was it busy in the restaurant hence the disorganised state. No only 4 other guests ( 2 per table)
We said we would eat again with the kids, give them a second chance.
We got off to a rocky start but finally got an ok meal.
Arrived at 6PM and was greeted by nathan again, he asked if wed booked and said no ( he had told us no need) had to wait 10mins for him to check.
There was clearly seats and tables free.
A manager came over while Nathan was off checking for the table.
She showed us to the restaurant which we were literally the only people in the room.
We were served by a waitress unsure of her name but she put the team from earlier to shame. Completely different experience, please get this lady to show the others how to serve customers.
Food was okay, hot and tasty.
Breakfast was very average but ok.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Smalley, Revenue Management at The McWilliam Park Hotel
Responded 22 Jun 2021
Dear Guest, Let me start off by saying thank you for taking the time to give us your feedback, it is feedback like yours which allows us to grow and improve. I am so sorry for the sense of disorganization, like many hotels we have new members of staff that are only finding their feet, so feedback like yours assists training which I assure you will be discussed and brought to Food and Beverage attention with immediate effect. Please accept my sincerest apologies for the matter as a whole and once again I assure you training is constantly in place to ensure service and eye to detail is of the upmost importance. If you would like to further discuss this matter please feel free to contact me directly. Yours Sincerely Gemma Jordan. General Manager Mc William Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been staying in the McWilliams hotel every year for an extended family reunion. It is a great chance for members of our extended family to spend time with grandchildren, nephew, nieces and siblings, and catch up with old friends who still live in the area. We generally stay at the hotel for a number of days and then do day trips to nearby attractions and places of sentimental value such as schools and churches.
Every hotel has difficulty in providing a high level of service all the time despite their best efforts and we understand this especially during a pandemic. Unfortunately the food wasn't of a high standard with the exception of the cooked breakfast. We ordered pizza late in the evening for the kids and it is the first time I have seen children refuse to eat pizza. The restaurant unfortunately was very poor. So we ate there once and only once during our stay.
There are other numerous minor complaints or disappointments between our expectations of the hotel and our previous experiences . But in fairness to the hotel this would not prevent us from using it.
My main concern is that we were treated extremely poorly and rudely by the bar staff and night porters. The hotel has a policy of closing the bar at 11 pm sharp without any notice except a printed warning at the entrance to the bar and the counter. Thereafter residents are expected to go to their rooms promptly. Initially this was comical with night porters visiting each table in the lobby in turn informing residents young and old to go to their rooms immediately. When we didn't react with the haste required of the night porters they threatened to call an garda siochána. An offer that we gladly accepted and told the night porters we would no longer communicate with them and would only do so with a manager. A manager eventually and reluctant appeared who offered no reason as to why we were being treated so harshly.
At this point we decided to retreat to our rooms and put the horrible incident behind us. Thankfully all the children did not experience this however there were teenage children for other families in the lobby at the time. However I was absolutely shocked and deeply offended to the treatment of my elderly parents and their siblings. We managed to keep the situation from spiralling out of control. But the treatment were received was deplorable.
The next morning we asked to speak with a manager, repeatedly, who eventually met us in the lobby. She never fully introduced herself beyond her title as General Manager. We told her what happen and explained that we would never stay at the hotel again. She thanked us for our feedback, said it would be raised internally with HR and that was the end of the matter.
I am very sorry for the rest of the staff who were lovely, always helpful and treated us with respect.
We will not use this hotel in the future.
Every hotel has difficulty in providing a high level of service all the time despite their best efforts and we understand this especially during a pandemic. Unfortunately the food wasn't of a high standard with the exception of the cooked breakfast. We ordered pizza late in the evening for the kids and it is the first time I have seen children refuse to eat pizza. The restaurant unfortunately was very poor. So we ate there once and only once during our stay.
There are other numerous minor complaints or disappointments between our expectations of the hotel and our previous experiences . But in fairness to the hotel this would not prevent us from using it.
My main concern is that we were treated extremely poorly and rudely by the bar staff and night porters. The hotel has a policy of closing the bar at 11 pm sharp without any notice except a printed warning at the entrance to the bar and the counter. Thereafter residents are expected to go to their rooms promptly. Initially this was comical with night porters visiting each table in the lobby in turn informing residents young and old to go to their rooms immediately. When we didn't react with the haste required of the night porters they threatened to call an garda siochána. An offer that we gladly accepted and told the night porters we would no longer communicate with them and would only do so with a manager. A manager eventually and reluctant appeared who offered no reason as to why we were being treated so harshly.
At this point we decided to retreat to our rooms and put the horrible incident behind us. Thankfully all the children did not experience this however there were teenage children for other families in the lobby at the time. However I was absolutely shocked and deeply offended to the treatment of my elderly parents and their siblings. We managed to keep the situation from spiralling out of control. But the treatment were received was deplorable.
The next morning we asked to speak with a manager, repeatedly, who eventually met us in the lobby. She never fully introduced herself beyond her title as General Manager. We told her what happen and explained that we would never stay at the hotel again. She thanked us for our feedback, said it would be raised internally with HR and that was the end of the matter.
I am very sorry for the rest of the staff who were lovely, always helpful and treated us with respect.
We will not use this hotel in the future.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 18 Jul 2021
Dear guest, Thank you for taking the time to post your review, As per our conversation I am saddened to read your review regarding food and bar and night staff. As per our conversation the matter has been dealt with internally and once again I sincerely apologise for the matter as a whole we have taken your comments on board. Due to government guidelines it is a requirement that the bar and all, public areas are vacated at 11.30pm , the team are aware of this requirement which you agreed with during our conversation, the team are also aware on the means that this government rule is delivered and communicated to our guests. Once again please accept my apologies and feel free to contact me if you wish to discuss this matter further. Regards, Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely stay here for our staycation. The staff are all warm and welcoming, the restaurant is well priced with reasonable choices- even for the vegetarian. Loves the pool and was nice and clean. This said the rooms were not. The lobby is clean and it stops there. The carpets in shared areas are dirty and don’t seem to get cleaned. Our bath had hairs in it on arrival and mould around the tub and on the floor. The daily cleaning schedule of the room involves making the bed and putting in new towels, the carpet was not hoovered or surfaces wiped down. We were awoken on each evening by either the hen party sitting out in the lobby area or the golf groups again out drinking and talking loudly. Despite this and the weather we had a great stay and would recommend for families.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 11 Aug 2021
Thank you for taking the time to post your review, firstly thank you for your comments regarding the teams warmth and welcome , the food variety, Evolve health and fitness which has recently been refurbished and is a great asset to our hotel. I am sorry to read your feedback regarding accommodation, with restrictions accommodation services are limited but I am saddened to read your comments regarding your room which is not acceptable and I will action with immediate effect. Cleanliness is vitally important to the team and I and I am sorry we were found lacking on this occasion. Apologies ref noise complaints, I am delighted this did not tarnish your stay and that you had a great stay. regards, Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a bad experience in Galway where we were only a number we arrived at this hotel not really enjoying out staycation. Boy did we get a surprise.
From the second we arrived in the lobby the staff could not have done more or been more friendly to us.
The receptionist met us with a hugh smile and a great attitude. Check in was effortless. Every aspect of the hotel was explained and the Covid 19 policy was outlined in a simple and effective manner.
Our room was sealed and all handles covered in an antibacterial film. The room itself was a big twin room with a massive flat screen television. Overall and excellent room.
We had booked afternoon tea. Again this was served efficiently by pleasant staff. The sandwiches,scones and cakes were very tasty. I would recommend this experience highly.
After a rest to digest the food we used the leisure facilities which we spotless and again staffed by friendly and helpful staff.
We had dinner in the bar but after afternoon tea we were stuffed and could only manage to share a pizza which was made fresh and was excellent.
We was served by Emma ( the hotel manager) and again the choice was very good and the quality excellent. Yet again everything was done in a friendly family manner and the staff seemed to be enjoying working in this very friendly hotel.
Overall a great experience at a competitive price and I have no hesitation in saying that we will be back.
From the second we arrived in the lobby the staff could not have done more or been more friendly to us.
The receptionist met us with a hugh smile and a great attitude. Check in was effortless. Every aspect of the hotel was explained and the Covid 19 policy was outlined in a simple and effective manner.
Our room was sealed and all handles covered in an antibacterial film. The room itself was a big twin room with a massive flat screen television. Overall and excellent room.
We had booked afternoon tea. Again this was served efficiently by pleasant staff. The sandwiches,scones and cakes were very tasty. I would recommend this experience highly.
After a rest to digest the food we used the leisure facilities which we spotless and again staffed by friendly and helpful staff.
We had dinner in the bar but after afternoon tea we were stuffed and could only manage to share a pizza which was made fresh and was excellent.
We was served by Emma ( the hotel manager) and again the choice was very good and the quality excellent. Yet again everything was done in a friendly family manner and the staff seemed to be enjoying working in this very friendly hotel.
Overall a great experience at a competitive price and I have no hesitation in saying that we will be back.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Smalley, Revenue Management at The McWilliam Park Hotel
Responded 30 Jun 2021
WHOW, Well was a delightful title of a review so thank you most sincerely. Now more than ever I cannot express the importance of receiving glowing reviews such as yours to keep the team going over this truly difficulty time in hospitality. Thank you so very much for your fabulous review which is greatly appreciated., The Team and I are delighted with your positive comments and for this the team and I thank you greatly. The team and I are delighted that you enjoyed your stay with us once again. The kitchen team will be thrilled to learn your feedback regarding your afternoon tea, dinner and breakfast. The pool and facilities have been recently refurnished and I am delighted that you noted the cleanliness. I agree that it is a wonderful space. COVID procedure such as the antibacterial film are in place along with other measures to assist in providing as much safety as possible to our team and guests. As I have mentioned in pervious reviews our team displays the true meaning of hospitality which is what hospitality is all about. As you have noted was our hospitality and friendliness in the Mc William Park hotel and the importance of our team, and going over and beyond, this is what’s it’s all about for the team and I. I cannot express the gratitude and thanks for your kind words this is greatly appreciated by the team, and I so thank you both so much it was a pleasure meeting you both, you have certainly put a smile on our faces. Thanking you once again - you have made our day with your comments and review so once again thank you. The team and I look forward dot welcoming you back to the hotel in the not too distant future, Kindest Regards, Gemma Jordan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was for 2 nights... room needed a little painting pity they didnt take oppertunity during shut down. Water Stains on celling in bathroom.. but staff very friendly and excellect service in both the bar and dinning room and cleaning staff could be more helpfull when we asked for extra towels and pillow.... reception staff inexperianced but they are trying to learn on the job i guess....
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gemma Jordan, General Manager at The McWilliam Park Hotel
Responded 4 Aug 2020
Dear Lucy T, Let me begin by saying thank you for taking the time to provide me with your feedback. I do apologise that you found our rooms were in need of some TLC I can assure you we are gradually making our way to all rooms with 42 rooms currently completed. I am sorry you found the member of the reception team to be inexperienced I will make sure to highlight this to the front office manager. We do hope you will return to us here at the McWilliam Park Hotel and get to experience one off our refurbished rooms. Kind Regards Gemma Jordan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Guest,
Thank you for you for your enquiry.
Unfortunately, in county Mayo it would be very difficult to source Uber. Taxi fare from Knock airport to Claremorris will cost you approximately €40-€50 one-way.
It would be quiet challenging to get taxi at the airport itself, but we will be happy to organize local taxi company to provide you with their services if necessary.
If you wish for us to make the booking for you or if we can assist you with anything else prior your arrival, please do not hesitate to contact us directly.
Warmest regards,
Lukas Kodl
General Manager
The McWilliam Park Hotel
Yes Bit of a long walk from the hotel
"Wait until after 9am for breakfast- when the coach parties have departed for the day. The same with dinner - go early to avoid the crush. "Read full review
"Plenty of parking at the hotel. You can order food at the bar to take to your room."Read full review
"You need to lower your price for suite rooms. The restaurant is chaotic in the morning. More spacing and less processed food."Read full review
"There is a fitness room and pool in the hotel, theres a Lidl across the road and an Aldi and Tesco close by"Read full review
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PRICE RANGE
£114 - £152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mcwilliam park claremorris
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty MayoClaremorris
NUMBER OF ROOMS
103
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The McWilliam Park Hotel
Which popular attractions are close to The McWilliam Park Hotel?
Nearby attractions include Shine Boutique (0.5 miles), Gilligans Bar (0.4 miles), and Jeremiah Higgins (0.5 miles).
What are some of the property amenities at The McWilliam Park Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The McWilliam Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The McWilliam Park Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The McWilliam Park Hotel?
Conveniently located restaurants include Lighthouse Diner, The Old Arch - Bar & Bistro, and Araby Coffee House & Restaurant.
Are there opportunities to exercise at The McWilliam Park Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The McWilliam Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The McWilliam Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The McWilliam Park Hotel?
The staff speaks multiple languages, including English, Portuguese, and Latvian.
Are there any historical sites close to The McWilliam Park Hotel?
Many travellers enjoy visiting Moore Hall (9.7 miles).
Is The McWilliam Park Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.