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28/01/2018 29/01/2018
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    Sol Rio de Luna y Mares

    Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca 84170, Cuba
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    28/01/2018 29/01/2018
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    Traveller (10457)
    Pool & Beach (2641)
    Room & Suite (1188)
    Overview
    • Excellent47%
    • Very good36%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “colon buffet” (95 reviews)
    “la nina” (85 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (5,924)
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    1 - 5 of 4,617 reviews

    Reviewed yesterday via mobile

    So first I would like to say this is a wonderful resort and this was my second time here. I came last year with my kids and decided to come again. The entertainment staff was wonderful especially Jose Carlos Velasquez and Rocio at the kids...More

    1  Thank Lara A
    Reviewed 3 days ago

    This was our fourth visit to this hotel and it did not disappoint. The weather was a bit disappointing but the hotel cannot help this. The first three days were rainy, windy and cold. I mean I had my jeans, hoodie and jacket on. We...More

    5  Thank Midnitestork
    Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded yesterday

    Dear Midnitestork On behalf of all the staff and the management we want to thank you for your comments regarding your fourth stay at the Hotel Sol Rio de Luna Mares. We did send your suggestion regarding the outdoor lights and the music to the...More

    Reviewed 4 days ago

    We stayed for 1 week and it included Christmas time. By the end of the week, we really liked our vacation. Most of all we enjoyed the short half day excursions organized by the hotel staff. The beach was also very good, although not long...More

    4  Thank Marina T
    Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 3 days ago

    Hello Marina T! First of all, we would like to thank you on behalf of every single person here, for letting us know you remember your stay in pleasant way and also that you want to offer some of your suggestions; that is simply wonderful!...More

    Reviewed 4 days ago

    one hat, one beach dress and two flip flops were stolen from chairs on the beach around 5:30pm, this is the first time in our 20-years vacations, asked the customer service, they said it is a public beach, they can do nothing. extremly unocmfortable bed,...More

    2  Thank Jane W
    Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 3 days ago

    Dear Jane W Thank you for sharing the impressions of your recent visit to Sol Rio de Luna y Mares. It is a real pity you did feel stolen at the beach which is not private at all. Needless to say that security, lifeguards, gardeners,...More

    Reviewed 1 week ago

    Ended up coming here not by choice but due to circumstances and being delayed in Cuba for 2 extra days. The rooms were very dated, air con not working and no running water. Food really poor. We ended up moving due to there being no...More

    2  Thank Fiona H
    Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 5 days ago

    Hi Fiona H Firstly allow us to say thank you for taking the time to share with us your experience. We’d like to take the opportunity to apologize for your negative experience in only one day. We can assure you that the funtioning of the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$150 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 464
    • Location
    • Caribbean >
    • Cuba >
    • Holguin Province >
    • Guardalavaca
    • Also Known As
    • Sol Rio De Luna y Mares Hotel Guardalavaca ,
    • Sol Rio De Luna y Mares Resort
    Add Photo Photos
    Traveller (10457)
    Pool & Beach (2641)
    Room & Suite (1188)
    Dining (668)
    Hotel & Grounds (5901)
    Bathroom (102)
    Family and Play Areas (65)
    Business Centre & Event Rooms (50)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    willtravel6062
    14 January 2018|
    AnswerShow all 4 answers
    Response from Cojimarines | Reviewed this property |
    I always tipped a server one CUC Peso, I tipped a man on the beach who dragged sunbeds through the sand and set it up for me 1 CUC Peso per chair, its hard work in the hot sun.I always have hard candy on me when I go to... More
    0
    Votes
    Donna B
    12 January 2018|
    AnswerShow all 7 answers
    Response from Karen H | Reviewed this property |
    We were there when Irma struck. We caught the edge of the hurricane. There was some damage to the hotel roof and some trees came down on the property in the storm. Lots of dead fish on the shore line. The staff at the hotel... More
    1
    Vote
    Don R
    12 January 2018|
    AnswerShow all 9 answers
    Response from mymrozetka | Reviewed this property |
    Block 7 has no elevators.
    0
    Votes
    Room Tips
    "Mares rooms closer to buffet but a little noisier. Luna side quieter. If you have mobility problems choose..."
    Read review
    "Luna side is quiet (blocks 5 and 6)"
    Read review
    "Luna section older but quieter while Mares section newer but more action!"
    Read review
    "Luna side is quieter"
    Read review
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