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Sercotel Barcelona Gate Hotel

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Sercotel Barcelona Gate Hotel
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69 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Reviewed 1 week ago via mobile

The first room had broken the shower, so at the time of shower in the early morning they changed he us to other room and we have lost many time, we were late to work. Second room has like a noisy buzz, but they have said that's not important. I think is absolutly important. And last year breakfast was included,...

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Helpful?
Thank Yago T
Gerencia25, Gerente at Sercotel Barcelona Gate Hotel, responded to this review

Dear Mr. Yago Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Chicago, Illinois
Reviewed 7 January 2017

This place was an all around good deal. The staff was friendly and super helpful. The rooms were lovely, accommodating, and clean. Quick jaunt to the train to get downtown, short cab (or bus) ride to the airport. The breakfast was good (even the grab bag breakfast was delightful). Definitel a great place to stay.

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Helpful?
Thank glunzican
Gerencia25, Gerente at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest: We are very glad that your experience was so positive and we thank you for sharing it with us. Your comment is a great motivation to continue improving our services. The hotel staff have received your kindly message and we hope to welcome you again very soon. Regards Carlos Dolz GM Sercotel Barcelona Gate

Reviewed 4 December 2016 via mobile

If you want to avoid the hustle and bustle of the city center then this is the place for you. Sercotel Hotel is a nice hotel with large rooms and good wifi away from the main city of Barcelona. Recommended if you prefer peace and quiet.

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Thank John K
Gerencia25, Gerente at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz General Manager Sercotel Barcelona Gate

Langley
Reviewed 21 November 2016

This was a very nice stay of 3 days. It is far from the town center and a bit away from the train station to town but manageable. The room was excellent. Very clean and modern. Close to nearby cafes. The front desk was very helpful in directions and printing out boarding passes and train tickets. Just be prepared to...

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Helpful?
Thank laffer10
Gerencia25, Director General at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, We are very glad that your experience was so positive and we thank you for sharing it with us. Your comment is a great motivation to continue improving our services. The hotel staff have received your kindly message and we hope to welcome you again very soon. Carlos Dolz General Manager Sercotel Barcelona Gate

Heidelberg, Germany
Reviewed 30 October 2016

Rooms are ok except for fungi in the shower and the rooms are very clairaudient- you hear everything happening on the floor. No 4-star service at all! Gluten free breakfast was promised to me for the second day which did not happen, fruits (pineapple, melon) were empty. The missing service is not the fault of the staff but of the...

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Helpful?
Thank katmueller86
Gerencia25, Director General at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Otherwise we inform you, after check in your...

Reviewed 27 October 2016

Sercotel Barcelona Gate is located outside the city center. The Metro is about a 10 to 15 minute walk away. It is a property with only 2 floors of rooms and one floor down for function rooms and the restaurant. The rooms are quite spacious and comfortable. What is nice is that if you are in the same level as...

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Helpful?
Thank Ricky O
Gerencia25, Director General at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz Director Hotel

Beirut
Reviewed 22 October 2016 via mobile

I had a pleasant stay at this hotel as the staff was very friendly and helpful, i remember the receptionist, Carlos! was very kind. Rooms where very clean, and the breakfast was delicious. Although it is a little far from the center of the city but the train station is only 5 minutes away from the hotel, so transportation is...

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Helpful?
Thank Rola J
Gerencia25, Gerente at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, We are very glad that your experience was so positive and we thank you for sharing it with us. Your comment is a great motivation to continue improving our services. The hotel staff have received your kindly message and we hope to welcome you again very soon. Carlos Dolz General Manager

Douglasville GA
Reviewed 13 October 2016

I consider this an average hotel but was JUST what we needed for our 2 night stay. The hotel is in a neighborhood that is very close allowing you to walk for a snack/drinks. It includes breakfast (extra charge) which was great considering we wanted to sight see and leave very early. I would stay at this location again. It...

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Helpful?
Thank 4tnphyne
Gerencia25, Director General at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz General Manager

Bangkok, Thailand
Reviewed 23 September 2016 via mobile

We stayed couple nights in double bedroom. The room was clean and reception was really nice and helpful. The hotel restaurant on the other hand wasn't good. We ordered cheese cake and it felt like it came from supermarket. We expected better quality from 4 stars hotel. The restaurant even had only one cold beer while there was no clients...

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Helpful?
Thank bowsansanee
Gerencia25, Gerente at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest Thanks for your time and for sharing your views with us . We are pleased that you enjoyed our services in general. On the other hand , we also appreciate your feedback regarding the restaurant . We will consider these recommendations . We look forward to welcoming you back to the hotel. Carlos Dolz General Manager

Helsinki, Finland
Reviewed 31 July 2016

The hotel is located on a decent distance from the center of the Barcelona, but once you get familiar with local transport system - it's absolutely not a problem, since local train station Sant Joan Despi is 7-10min walk from it. Plus tons of bus and tam stops around. There is not much to do around the hotel (comparing to...

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Helpful?
Thank Maksim M
Gerencia25, Director General at Sercotel Barcelona Gate Hotel, responded to this review

Dear Guest Thanks for your time and for sharing your views with us . We are pleased that you enjoyed our services in general. On the other hand , we also appreciate your feedback regarding the restaurant service on the evening time . We will consider these recommendations . We look forward to welcoming you back to the hotel. General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Barcelona Gate Hotel staff and other travellers.
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Blytheville, Arkansas

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room next to the elevator and near to entrance and it was still quiet.”
 of 5 bubbles glunzican, 7 Jan 2017 | Read review
“affordable, good quality, fast internet, amazing conditioning”
 of 5 bubbles 390maksimm, 31 Jul 2016 | Read review
“Well located and comfortable.”
 of 5 bubbles 178ondrejv, 29 May 2016 | Read review
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