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Plamena Palace

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44 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Reviewed 26 September 2016

We went 12-20 September using a window of 8 warm and nice days and a late season discount. What can we say: very Clean, new and Well kept, staff is all Helpful, breakfast is Abundant and Tasty, location is Quiet!, walking 5 minutes to the Best part of Primorsko beaches. Planning again to be there in 2017 - this time...

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Helpful?
Thank Dimitre V
PlamenaPalace, Manager at Plamena Palace, responded to this review

Dear Dimitre V, Thank you very much for your positive contribution to the reviews of Hotel Plamena Palace. We are happy you provide the Trip Advisor readers with your review. I am glad to hear that we will be your top choice next time when you visit Primorsko. Meanwhile if we can do anything for your next stay in the...

Kromeriz, Czech Republic
Reviewed 21 August 2016

If you are looking for a clean hotel for reasonable price, than I can reccomend this hotel. It looks quite new and clean, cleaning was done everyday, staff was helpful and most of it could speak English well. Breakfast was a buffet style, changed a bit everyday. Wifi range easily reached up to swimming pool area. If you use electronic...

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Helpful?
2Thank Vapik
PlamenaPalace, Manager at Plamena Palace, responded to this review

Dear Vapik, I am very happy to read your review. I truly appreciate the information you give to the readers of TripAdvisor. It has always been of great importance for us to receive your feedback and based on it to continue working on improving our level of service. I hope you had nice time while staying in Primorsko. We are...

Reviewed 19 July 2016

The hotel Plamena Palace is near North beach in Primorsko, about 150 meters from beach in a quiet neighbourhood. Hotel is very pleasant surprise, after many years in 5 stars hotel in Turkey, Tunisia, Greece, we were delighted by stuff, food, rooms, gym, pool, garage, excellent child animation. Room was cleaned every day, food is various, very tasty, with lot...

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Helpful?
2Thank Vladimir D
PlamenaPalace, Manager at Plamena Palace, responded to this review

Dear Vladimir, It was our pleasure to have you as Guests in Hotel Plamena Palace and I am very pleased that you let the readers of TripAdvisor know you have enjoyed your stay with us. We are constantly working on improving our service level and your detailed description is the best feedback for us. You are a valued Guest of...

Lodz, Poland
Reviewed 17 July 2016

We found the hotel to be clean, friendly and the staff more than competent. Everything met our expectation, perhaps apart from the activities for children (would have liked more 'active' activities like dancing). It is located in a quiet location and was laid back and peaceful.

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Helpful?
Thank agugnackacook
PlamenaPalace, Manager at Plamena Palace, responded to this review

Dear Guest, Thank you very much for sharing your opinion with the readers of TripAdvisor. We really appreciate your feedback and I want to guarantee that we work on improving our service standards. Children are always welcome in our play room and we are ready to offer them more activities. I believe you will find a reason to travel again...

Durham, United Kingdom
Reviewed 14 June 2016

What a fantastic, well run family hotel. This must be the cleanest hotel I have every slept in. The facilities are fairly basic but the hotel is incredibly well run and nothing is a problem. All members of the family are involved. We arrived in the very early hours of Saturday morning and the young man on the desk was...

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Helpful?
1Thank Linda K
PlamenaPalace, Manager at Plamena Palace, responded to this review

Dear Linda K, It was a pleasure to have you as very special guests at our party for the 10 years celebration and we are more than happy to see you enjoyed the evening with us. I am glad to read your comments and grateful for sharing your experience and profound information about the hotel and area nearby. I am...

Sofia, Bulgaria
Reviewed 15 July 2015

Plamena Palace is a great choice for stay in Primorsko. The location is great - very quite, yet close to the beach. The view from the apartment was to the garden. And the staff was absolutely great - friendly and competent. The hotel, pool and our apartment in particular were really clean. I highly recommend this hotel.

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Helpful?
Thank Stanislava J
Plamena P, Manager at Plamena Palace, responded to this review

Dear Stanislava, It is our pleasure to receive your feedback. We, the Management team, are grateful for taking your time to share your positive experience with the readers of Trip Advisor. I would like to assure you we will always work on improving our service level. Please feel free to contact me directly and share any recommendations upon your next...

Kiev, Ukraine
Reviewed 26 June 2015

We've been there for 20 days. Such a great place! We were for the first time in Bulgaria . We chose the hotel from many other regarding to reviews on the internet. The hotel is very clean, big and lighty. Our room was a DBL with extra bed for child. Cleaning was every day. WIFI was good. breakfast was poor,...

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Helpful?
2Thank Oleksandra K
Plamena P, Manager at Plamena Palace, responded to this review

Dear Oleksandra K, Thank you very much for taking your time to share your experience with the readers of Trip Advisor. I want to assure you that our ultimate goal is to satisfy you – our guests. In this regard your comment is of great value for us. I believe you will find reasons to book with us again in...

Poznan, Poland
Reviewed 21 August 2014

This is quite a big hotel, close to the beach and main street and it is surrounded by other hotels and restaurants. Rooms are fine, clean, with AC, TV and minibar. Products in mini bar not expensive. Very comfortable beds. Good cleaning service. Free wifi in the room, but sometimes the signal was weak. Lobby with the bar is OK,...

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Helpful?
1Thank Gosia E
Plamena P, Manager at Plamena Palace, responded to this review

Dear valued guest, Thank you for sharing your experience with the TripAdvisor readers. We are happy to receive your opinion. I would like to guarantee that we will take care of all details you mentioned and we will work toward improving the service level. I am sorry for the inconvenience you have experienced with the room for disabled people and...

Varna, Bulgaria
Reviewed 15 July 2014

This was my 3rd visit to Plamena Palace and as always I had a great stay. The rooms are spacious and have a balcony overlooking the pool with a seaview and the beds are comfy. The reception are always friendly and smiling which makes a nice change and always willing to help. The breakfast is standard buffet style and can...

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Helpful?
1Thank MarkMcT
Plamena P, Manager at Plamena Palace, responded to this review

Dear MarkMcT, Thank you very much for sharing your experience with the Tripadvisor readers. Fulfilling guests’ expectations is our mission and we are happy our efforts have been noticed. We look forward to welcoming you again the next time you are in Primorsko. If we can do anything for you during your next visit to our hotel, please do not...

Tabor, Czech Republic
Reviewed 26 August 2013

We really enjoyed our almost 2 week stay at Plamena Palace. We had room facing the South (away from the hotel pool) and if we close the drapes the air conditioning was able to keep the room cool. The room was large, with enough space for baby travel bed. The housekeeping service was excellent, cleaning rooms every day and always...

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Helpful?
1Thank Lisko
Plamena P, Manager at Plamena Palace, responded to this review

Dear valued guest, I am very pleased to learn you have enjoyed your stay at Hotel Plamena Palace and that our level of service met your expectations. Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our team in this regard. I would like to assure you that we will take care of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Beachfront
  • Room Service
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Plamena Palace is a holiday hotel with stylish vision and pleasant atmosphere. The hotel predisposes to magnificent vacation among the nature beauty. It is only 200m away from the North Beach of Primorsko and is located not far from the main shopping street and the city's attractions.The hotel has 118 rooms & 4 suites and offers extra services such as: 24/7 reception, lobby, restaurant, barbeque, room service, conference hall, wireless and lan internet, safe, business services, parking lot, garage, laundry, ironing, rent-a-car, transport, fitness hall, outside swimming pool, Jacuzzi, children swimming pool, playground, play room for children.All the rooms have modern and comfortable furniture, central air conditioning system, TV set, hair-drier, telephone; mini bar and remote access control.Plamena Palace's lobby and restaurant will enchant the visitor not only with various drinks and dishes, but with pleasant atmosphere among the natural beauty. The lobby is open 24/7 and includes a charming garden, while the restaurant enchants all guests with Bulgarian and European meals. Hotel Plamena Palace is the right place for your vacation, celebrations and family parties.The conference hall is suitable for your company's meetings, presentations and seminars.Hotel Plamena Palace has won twice the price for "Best Hotel in Primorsko" in 2006 and 2008. In 2012 Hotel Plamena Palace was rewarded for a special contribution to the tourism sector in Primorsko.Let us take care of your wonderful mood and pleasant stay. ... more   less 

Additional Information about Plamena Palace

Address: Oasis str. 13, Primorsko 8180, Bulgaria
Region: Bulgaria > Burgas Province > Primorsko
Price Range: £32 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plamena Palace 4*
Number of rooms: 118
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Plamena Palace staff and other travellers.
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Questions? Get answers from Plamena Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors - better views”
 of 5 bubbles dimitrev2014, 26 Sep 2016 | Read review
“choose upper flors for great view and ask for pool view”
 of 5 bubbles 803vladimird, 19 Jul 2016 | Read review
“Ask for higher floor and pool view - this will give you awesome view to the sea as well.”
 of 5 bubbles 702stanislavaj, 14 Jul 2015 | Read review
“I do not recommend rooms at the ground floor. No view and little bit damp.”
 of 5 bubbles G0siaE, 20 Aug 2014 | Read review
“Ask for a quite top floor room away from the restaurant and swimming pool.”
  • View from the room
  • Room inside
 of 5 bubbles Chicamacomico, 14 Jul 2013 | Read review
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