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Mercure York Fairfield Manor Hotel

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Mercure York Fairfield Manor Hotel
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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure York Fairfield Manor Hotel
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Showing 1,002: English reviews
Norwich
Reviewed 11 July 2014

Had a ground floor room which was clean and tidy. Towels were changed daily even though we didn't need them changed. All staff encountered were extremely friendly and helpful. The breakfast was extremely good and set us up for the day ahead. I am probably easy to please - two fried eggs, bacon, fried bread and beans will always get...

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Helpful?
Thank DREWRR
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your fantastic comments regarding your recent stay with us. We are pleased that you have enjoyed all the culinary delights on offer, and trust that this was further enhanced by an enjoyable and relaxing experience.

Brighton, United Kingdom
Reviewed 9 July 2014

This place is located a few miles outside of York. If you have a bit of time you can follow a cycle way into the center of York. The hotel has plenty of parking and is in a quiet setting. The reception staff were pleasant and efficient. Bedroom was ok but the pillows are hard. The showers are primitive with...

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Thank artsman
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for all the positive comments you have provided in your recent review. In addition, you have listed a few recommendations which we are happy to take into account and address, with a view to improve in the areas where we can. We would like to thank you for your review, and sincerely appreciate the feedback.

Reviewed 6 July 2014

The rooms are comfortable and clean and the staff members polite without going out of their way. The main gripes are perhaps minor but: 1) the wifi is infuriating, and we couldn't get it to work at all on the first evening. 2) there was only one towel in the bathroom. Now I travel a lot but in a double...

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2Thank StephenWalls
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us. Needless to say, the concerns which you have raised have been looked into, and we would like to assure you that they will be addressed. Your feedback is extremely vital to us in ensuring that we attain the highest levels of service, and trust that all the...

Morecambe, United Kingdom
Reviewed 3 July 2014

The hotel is located near to the city centre, 10 min walk to park and ride then a further 10/15 mins on a bus (depending on traffic) the grounds are loverly. we stayed for two nights, the first night being a friends wedding ceromony. The wedding room was done out nice and the bar staff that serve us throughout the...

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Helpful?
Thank paul w w
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your recent review and the very kind comments you have provided regarding the hotel and it's facilities. We are pleased that you have enjoyed your time with us, and would like to thank you for your kind recommendation.

Newcastle upon Tyne, United Kingdom
Reviewed 2 July 2014

Booked this for location and due to work commitments didn't arrive until 10pm. Receptionist not very welcoming and gave us very little information which resulted in my having to go back and ask for information. Room was comfy and clean and we both slept well. Grounds of hotel looked quite nice with plenty of areas to suit and relax. Breakfast...

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Helpful?
Thank Trish R
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your recent review. We would like to thank you for complimenting the size and cleanliness of the bedroom and the facilities of the hotel in general. Additionally, we would like to thank you for bringing our incomplete welcome to our attention, and look forward to your return to our hotel.

Bideford, United Kingdom
Reviewed 1 July 2014

Review collected in partnership with Accorhotels.com
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Thank lovetoad
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Nottingham, United Kingdom
Reviewed 30 June 2014 via mobile

I stayed here recently with my partner as we were attending a friends stag do in York. Booked this one as it was cheaper than the mainstream budget hotels in the city centre and less likely to have a disturbed night from noisy guests. Friendly check in staff, room was comfy and spacious and got a good nights sleep. Only...

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Helpful?
Thank Gareth848
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your kind feedback. We are pleased that you have enjoyed your stay with us, and would like to make you aware that we have recently launched and new menu with very popular and reasonably priced dishes. We trust that with your next stay, you may have the opportunity to sample the items we currently have...

Leicester
Reviewed 28 June 2014

First impressions were positive, friendly staff and quick check in. Room was less than I was expecting from a Mercure hotel, a bit on the tired side. On arriving back to our room we were locked out and had to trouble ourselves with the trek back to reception to re-programme the card key. Hotel was hosting a wedding with the...

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Helpful?
Thank kerrs001
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your recent review. We endeavour to ensure that every attempt made is undertaken to ensure that your stay is a hassle free and relaxed journey. Whilst this expectation has not been fulfilled in it's entirety, we would like to assure you that your feedback has been taken on board, and we aim to improve on...

Dudley, United Kingdom
Reviewed 25 June 2014

Our room was, in my opinion, very good but the TV was little for a big room and the "view" of the brick wall was a bit of a shock. The hotel was not full and we are pretty sure a room with a better outlook could have been found. The room was stuffy and the nearby road was noisy....

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Helpful?
Thank Helen P
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, We would like to thank you for your recent feedback. Certain areas of mention are critically important to us, and we aim to address these with immediate effect. We would like to thank you for your stay, and appreciate your review.

Hemel Hempstead, United Kingdom
Reviewed 25 June 2014

This hotel is situated a little way from York but is very conveniently located if touring and is a relative short drive from several interesting locations such as Harrogate and Castle Howard. The rooms are very comfortable with good size beds. The restaurant is welcoming and the food good. Service was prompt and staff attentive and friendly. The towel supply...

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Helpful?
Thank 848Happilyretired848
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for your review, in addition to all the areas you have highlighted in your feedback. Our sincerest aim is to ensure that your guest journey is a memorable one, and we trust that all the other aspects of your stay was thoroughly enjoyed.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure York Fairfield Manor Hotel staff and other travellers.
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Questions? Get answers from Mercure York Fairfield Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on ground floor overlooking car park and near to main entrance but no problems with noise.”
 of 5 bubbles Newtons, 23 Mar 2017 | Read review
“back of the hotel over looking the garden area”
 of 5 bubbles harrymitchell1, 16 Mar 2017 | Read review
“Try for a room away from the rear of this Hotel I am sure they will be quieter”
 of 5 bubbles scotcop28, 10 Mar 2017 | Read review
“Use the internet booking sites as mentioned.”
 of 5 bubbles jknaggs, 2 Mar 2017 | Read review
“Take your own pillow”
 of 5 bubbles madnaduk, 27 Feb 2017 | Read review
5 of 5