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Henry Morgan Beach Resort

Henry Morgan Rd, West Bay, Roatan 34101 Honduras
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Traveller (2622)
360
Panoramas (65)
Pool & Beach (854)

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About

#18 of 18 hotels in West Bay
Location
Cleanliness
Service
Value
Henry Morgan is an All Inclusive Resort located in the best beach of Roatan, West Bay. Our mission is to anticipate and deliver on the dreams and expectations of every guest's perfect holiday.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Secured parking
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Snorkelling
Billiards
Entertainment staff
Evening entertainment
Karaoke
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free airport transportation
Airport transportation
Spa
Massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Italian
1,960Review252Q+A100Room tips

Reviews
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paula wrote a review 2 Mar
Edmundston, New Brunswick, Canada147 contributions70 helpful votes
I was nervous with all the negative reviews but we have been pleasantly surprised. Everything is good here. The rooms are cute and clean. No problem with hot water, air conditioning, or wifi. Staff are absolutely the best. Food at the buffet, although repetitive, is decent. Only negative is food temperatures would be questionable as far as being in the danger zone for bacteria growth. The snack bar would only deserve a one star and would need better thought by the resort. The beach chairs are also in rough shape but it didn’t matter to us as we never used them. The pools look fine but the best part is the beach. Superb! Snorkelling right off the beach! There are lots of vendors that do ask you for a massage etc. but are no where near as aggressive as other countries we have visited. I guess it’s all a matter of opinion but we felt really comfortable and safe at Henry Morgan. I am grateful for the generosity from the staff and wouldn’t hesitate to return here. Thank you, gracias, Merci!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Cruise ships use this hotel as a day spot so it gets crowded at the pool and beach area on cruise...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Cathy B wrote a review Feb 2024
1 contribution3 helpful votes
We booked at the Henry Morgan because we wanted an inexpensive all inclusive resort close to some good snorkelling and we were very happy we did! The snorkelling was fabulous - no need to book an excursion, just walk down the beach and go! The resort itself was great. The staff, and George the "ambassador", were all very polite and helpful. The room was clean and comfortable. The food was quite varied and tasty, and we found many options in the one included restaurant. There was always enough food. The beach restaurant was handy on the days we didn't want to go in, with a nice shady area to enjoy our lunch. We did not use the 2 pools but a few kids at the resort enjoyed them. We felt very safe on the beach and all over the resort, with many security people. Our belongings were never touched when we snorkelled. There were no insects that we noticed. The free wifi worked well in our room and all over. The entertainment team worked hard to keep guests and their children occupied. This is not a new resort, but it is very clean, and we did not wish to spend a lot just to be at a fancier resort. I would definitely recommend the Henry Morgan to anyone who wants a great all inclusive Roatan vacation!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't believe the negative reviews! Try it and you will see how great it is.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Mary W wrote a review Feb 2024
5 contributions2 helpful votes
The food is great. Better than most resorts! All the staff were so friendly and worked very hard to make 9ur stay awesome. Special mention to George, hospitality manager. He goes out of his way and makes sure he checks in with us frequently to see if we need anything. As the face of Henry Morgan resort, he represents it so well. Also special mention to waiter Freddie. He is constantly on the move clean8ng up and still has time to check in with us to see if he can help us in any way.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SuzukiWB wrote a review Feb 2024
Wasaga Beach, Canada289 contributions330 helpful votes
+1
I so wanted to love this resort, but overall the experience was average. To be fair, every staff person I interacted with was lovely. All were friendly and most were efficient. The greeters at the restaurant stick out, as do all the chefs, bartenders and most of the wait staff. The challenge is the resort is tired, very tired. I understand there are upgrades, but my room was clean, but only fair in finish. I was concerned about the twice daily spraying for insects. This might account for so few birds and other wild life in the area. The food was generally good, but limited on options. We did the wine tasting at Gula, which was the best value for the week. We did excursions with Sea Land, Go Blue and Sunwing. They were good, but found Pancho to be amazing. There were two items that aren't the fault of Henry Morgan, but I want to mention. 1) this is a very cash based area, expect significant user fees if using a credit card (ask first or just bring more cash). 2) There was a significant single supplement. This is probably a Sunwing issue, but it made ir one of the most expensive all inclusive vacations I have taken. Felt the value was not worth the cost. That being said, the staff, the snorkeling and the Island itself are worth a good look.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Kevin A wrote a review Feb 2024
1 contribution
after going to the henry morgan in 03/23 for two weeks i convinced my friends n family to book jan 8th beach front rooms two weeks. a total of 4 rooms with requests for rooms that were not limited to one all done at time of booking in july/aug of 23. i decided to go much earlier in sept and waited for their arrival in jan. i did meet with george the pr rep and passed along info in nov thinking he would look after the requests and or pass the info onto the right dept/person. approx 8 or 9 days before they all arrive i got to the front desk of the henry morgan to confirm check in time to find out that 3 out of the 4 bookings were not even close to the booking/room requests infact none were but 1 was in the right area but upper room. regardless i find this out and start one interesting circle about affair with first the front desk then the sunwing rep eddy and a reservations rep of the henry morgan tamara. so of coarse we were advised to submit our room requests with our agents in canada BUT that as i explained to them all there that that was a RE request but all partys in canada did! from there i was advised by the front desk and eddy that the only person who can change this is the reservations rep tamara and was kindly given her email as she does not have a office at the henry morgan as told and that the sunwing rep eddy and george have problems getting ahold of her themselves re this issue and others i believe. so i did email tamara with the sub matter stating " please contact me re jan 8th booking" with a short email stating in text please call me re room assignment for jan 8th...i have family and friends coming please call me on whats up or email" NO REPLY days later i send another text similar to make contact and go thru details ( altho by at this time names and current room assignments had been passed over to ed and to her by pic) NO REPLY i was then given what i thought was her phone number to receive texts back stating that it was her personal line and suggested that room requests were to be done at the time of booking ( re peat history) and that i never passed along the info she wanted when infact she knew the issue was room assignment for jan 8th 2 weeks before but failed to reply such as " hi how may i possibly help re your concern to room assignments for jan 8th !I pleaded for a reply in 3 emails over two weeks re this! NO REPLY till i inadvertantly called her so called personal line and then even then no reply or attention to the issue as described! to make a long story short none of this was sorted out thank you to all involved. amazing! and this is with me at their front desk weeks in advance! so here some conclusions re room requests at the henry morgan 1 sunwing in toronto collects room requests and passes them on "apparently" but they are not considered by the hotel or the reservation staff lead by tamara 2 incredible lack of communication between sunwing rep eddy and tamara in reservations and front desk 3 the pr rep george appears to have communication problems with reservations n tamara 4 the reservations supervisor tamara does not have a office on the henry morgan grounds 5 rooms 1,2,3,4,and i believe 5,6,7 have a smell of a septic tank behind them and smell bad so needless to say i wont be booking with sunwing for a while if i can avoid them.then henry morgan beachside rooms are awesome but do require some attention soooon or it will get toooo far gone. the pool bar and snack area is a disaster. please give the young kids behind the bar a raise! as for my experience dealing with this issue and sunwing and eddy and george of henry morgan along with the front desk and tamara the reservations manager...no thanks....my guests of family and friends the same...this situation i describe above i believe is a dysfunctional relationship between those involved and has been on going from what i understand thru friends of experience booking....there's some sort of dynamic there that doesn't work! there's no team effort there! after being run around in circles several times and focusing in on the issue....i believe that tamara doesn't look at the room requests as when i was there i asked others in the rooms and area we all selected if they put in room requests they all said no lol....and infact one said they booked at the last minute getting the last room for that week and with no room requests and got the rooms we wanted....that we summitted for in july and put in requests in the first week or two of the winter offerings from sunwing??? thank you sunwing and henry morgan i know 5 people that will avoid booking with you and the hnery morgan too....now the food was fine...the hotel other wise fine...the pool bar needs major upgrade...good staff...but we wont be back! and im thinking as i focus that the dynamic issue is dysfunctional due to tamara as her communication skills carried a very bad vibe and bad attitude. we never meet but the bad attitude thru text was obvious. a customer and client stating his concern was room assigment for jan 8 and she couldn't get back with out a attitude when as stated it should have been " hi mr ____ what is your concern and how may i help you? not good henry morgan! fellow travellers....beware....the room requests are not even looked at upon booking...no way!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angie and Darren wrote a review Jan 2024
Bowmanville, Canada7 contributions2 helpful votes
+1
Just got back from this West Bay resort. It's our second time here in as many years. Last year I gave this resort a 3.5 star but I am giving it a 4 star experience. I love this location right in the middle of West Bay. The staff and waiter service was great a big shout out Freddie our Waiter and George the hospitality manager. George was there for us each and every time we needed him. We were delayed and had to spend half the day sitting in the lobby after we checked out (Sunwing dropped the ball and that's another story) George would come by time after time making sure that we were comfortable and gave us snacks and drinks. Thanks again buddy. GEORGE also does a great West Bay walking excursion two or three times a week. It's free and it shows you all of West Bay points on both sides of the island. Places you don't really know that exists and the views are incredible.He don't charge anything for it but the people generally give him a tip. Thanks George that was a great sunset walk. Back to the resort. Renovation are still going on but we definitely seen some great improvements from last year. The buffet is a typical All-inclusive buffet. We had absolutely no problem finding something and it was never a issue. (We also eat at alot of the local restaurants especially the hangover hut. ). The very best thing about this resort is definitely the location, they have the biggest piece of beach and never a problem finding a chair even when the cruisers show up. They are typically gone by 2 pm and only a couple of times a week. There are many vendors right across the whole bay but a simple no thanks is enough and the ones in front of the resort will stop asking after the first or second day. Never once did they become pushy. We had a great 2 week trip here and will be back. Thanks again George and the rest of the staff. Hopefully we will be returning again. I'll add pictures of the West Bay walk with George
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Fernando wrote a review Jan 2024
Puerto Vallarta, Mexico1 contribution
This place is horrible really dirty and unattended,personal are not friendly and we will not come back they just have one restaurant and tha food it basic also you have to make lines for everything for drinks they need to change a lot things to do better
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: I think there are better placer around
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Biggy B wrote a review Dec 2023
Barrie, Canada2 contributions
+1
Great resort. It has expanded big time. Stayed in a beachside room. Huge room, comfortable bee, nice big walk in shower with good water pressure and temperature. Some of the features still need a bit more updating. Taps were corroded a little bit as is common in Central America. Bed was very soft and comfortable. We were very sad that the pool was down for upgrading. The weather didn't cooperate very well this time either. As usual George, the main man at Henry Morgan, was so very awesome. He made us feel very welcome and goes out of his way to make your day the best it can be. Freddy and the rest of the servers at the buffet were very helpful and super nice. Food was very tasty for the most part. A little bit more variety is needed. Would be nice to get juice instead of flavored sugar water. It is Central America though lol Will definitely go back again and hope the weather cooperates more. Thank you George!!
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Date of stay: December 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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EMS T wrote a review Dec 2023
3 contributions2 helpful votes
Not a hotel I would atay at again. Very expensive for a four day package (airfare from San Salvador and hotel all included) which turned into a three day as the tour travel agent (Ana's travel) and or tour operator changed the departure time out of San Salvador to Roatan from 8am to 11:30 am. We arrived at the hotel at the end of the day or when already dark. Departure time was first thing in the morning (checkout at 6am) on the last day. Turning this 4 day package into a three effective days. Not trustworthy agent or tour operator. Food was very greasy and it was the same items every day in their buffet. Their salad items although the same every day, it was a bit more acceptable to ingest. Place needs a major infrastructure upgrade where the water supply pump died and did not supply water to my room for an entire day. They claimed that it would take longer than normal for us to get water in the room as we were located in the second floor as this would cause the water to take longer to get to our room (?)
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Date of stay: December 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Only the kids pool was open as the main pool was closed for repairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Daphne S wrote a review Dec 2023
Halifax, Canada8 contributions11 helpful votes
The Henry Morgan is a somewhat rustic resort, all inclusive where the food is basic but fresh and delicious. But it has the most spectacular reefs for snorkeling if that is your reason to visit Roatan.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
£207 - £229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
henry morgan hotel west bay, hotel henry morgan, henry morgan resort
LOCATION
HondurasBay IslandsRoatanWest Bay
NUMBER OF ROOMS
204
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HENRY MORGAN BEACH RESORT - Updated 2024 (Roatan, Honduras - Bay Islands)

Frequently Asked Questions about Henry Morgan Beach Resort
Which popular attractions are close to Henry Morgan Beach Resort?
Nearby attractions include West Bay Beach (0.2 miles), Tabyana Beach (0.2 miles), and Penelope's Island Emporium (0.1 miles).
What are some of the property amenities at Henry Morgan Beach Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Henry Morgan Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Henry Morgan Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Henry Morgan Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Henry Morgan Beach Resort?
Conveniently located restaurants include Babalu’s Bar and Grill, Totally Taco, and Naboo Restaurant.
Are there opportunities to exercise at Henry Morgan Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Henry Morgan Beach Resort have an airport shuttle?
Yes, Henry Morgan Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Henry Morgan Beach Resort have airport transportation?
Yes, Henry Morgan Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Henry Morgan Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Is Henry Morgan Beach Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.