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Kasbah Hotel Tombouctou

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234 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Ontario
Reviewed 1 week ago

The staff was so very helpful. We stayed here 1 night as part of a group going to the Erg Chebbi dunes. Situated in the middle of nowhere, the Kasbah blends in with nature. The terracotta colour of the walls and the round corners in the room make it very inviting and calming. Sleep came easy: the beds were super...

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Helpful?
Thank belleamie10
Chicago, IL
Reviewed 5 weeks ago

When we walked into this place at the edge of the desert, I thought we were walking into a palace. This expansive property has a huge pool area that was enjoyed by all. The room was huge, nicely decorated with colors and items that highlighted the property's desert oasis theme. We had 2 twin beds that were pushed together, and...

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Thank MER1
Givatayim, Tel Aviv, Israel
Reviewed 5 weeks ago

This hotel is a special one which I had. Its location at the foot of the dunes of the Sahara gives it an advantage over more distant hotels .. We went to walk around in the moonlight on the dunes and felt isolated from the world It has a structure that integrates low and very pleasant environment to be in....

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Thank Yaron H
Charlotte, North Carolina
Reviewed 4 August 2016

We Loved this Hotel, We did the Camel ride at the sunset and the Quad very early in the next morning ! The food was great with a good selection for breakfast and Dinner . My daughter loved the pool and had fun making new friends that helped her with learning Moroccan .

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Thank LaPalace
elixaluca, Marketing Manager at Kasbah Hotel Tombouctou, responded to this review

Hello LaPalace, Thanks a lot for your comment, we are glad to know you had a good stay at our place and you enjoyed the experience with your daughter. Hope to see you soon around! Best regards,

Delray Beach, FL
Reviewed 31 July 2016 via mobile

Okay, so I get that there's no tv because they want you to get the true desert experience, but then at least provide a reliable wifi connection. It's really annoying the way it comes and goes. And the air conditioner isn't remotely powerful enough to cool the room. After being out in the hot desert all day, a cool room...

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Helpful?
Thank rosiesmall
elixaluca, Marketing Manager at Kasbah Hotel Tombouctou, responded to this review

Hello Rosiesmall, Thanks for your comments, Regarding the issue of the internet, there is bad connection in the whole area. We do our best to give the service but is a problem of the internet companies. We are pressing to solve this as soon as possible. The air-conditioning should have worked properly, did you let that know to the reception?...

Boston, Massachusetts
Reviewed 15 July 2016

Our family of 4 did the overnight camel trek arranged through Hotel Tombouctou and I would definitely recommend it. We found doing the camel trek with the hotel as a base was the perfect combination. After a long, dry, hot drive, we got to the hotel a few hours before we needed to leave on the camels and had full...

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Helpful?
Thank rsbeacon
elixaluca, Marketing Manager at Kasbah Hotel Tombouctou, responded to this review

Hello Rsbeacon, Thanks a lot for your comments. We really appreciate you share with travelers the details of your experience and happy to know you had a good stay. Hope to see you soon around. Best regards from Grup Xaluca team.

Plattsburgh, New York, USA
Reviewed 7 June 2016

This attractive hotel is part of the Xaluca group, and is situated right in the desert. The guest and public rooms are all very appealing. I especially liked the smooth curved walls and shelves in our standard room; in looking at their website, I see they describe the walls as having a "lime plaster coating" called "tadalaket." The public rooms,...

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Helpful?
Thank Penelope C
elixaluca, Marketing Manager at Kasbah Hotel Tombouctou, responded to this review

Hello Penelope, Thanks a lot for your comments. We are happy to know you had a good stay at our place. Thanks for the recommendation and hope to see you soon around the south of Morocco Best regards from Grup Xaluca team

Davao City, Philippines
Reviewed 4 June 2016

Just stayed here for just a night but it's an experience we will never forget. I never thought i'll find something this beautiful in the middle of a desert. I love the rooms with it's doorless bath. I love the view from my window. Imagine seeing the Sahara just outside my window...The best hotel food ever. There was a wide...

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Thank bluegypsy1510
elixaluca, Marketing Manager at Kasbah Hotel Tombouctou, responded to this review

Hello bluegypsy1510, Thanks so much for your comments! We are really happy to know you had a good stay, and you enjoy our hotel! Thanks for the recommendations, glad to know you felt in love with the desert and hope to see you soon! You are always welcome! Best regards from Grup Xaluca team

calgary
Reviewed 30 May 2016

Room was fine for the 3 of us as 2 double beds. There was a electronic safe but was not bolted down so we had to carry our passport and money when we went to the sand dunes.. We told the front desk about the safe but they did not care.. Dinner and breakfast was good so I gave an...

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1Thank 10travel
Noida, India
Reviewed 15 May 2016

This hotel was the highlight of our trip to Morocco. Each room has a different décor, a different color theme. It is spread over a huge area. The sunrise view from the terrace is amazing! The restaurant offers traditional Moroccan cuisine. The only funny thing is that the bathroom has no door! You practically stand behind a pillar to take...

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Thank TheWanderbee

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Adventure, desert and the character of nomadic people. Kasbah Hotel Tombouctou has become the most prestigious establishment in the Erg Chebi Desert. Its majestic structure and its privileged location make Kasbah Hotel Tomboctou a compulsory stop for any traveler in the south of Morocco. Kasbah Hotel Tomboctou offers 77 rooms that, in keeping with the essence of traditional construction, have been designed with natural materials, warm colors, and walls covered with "tadalaket" a typical Moroccan lime plaster coating. Without a doubt, it is an oasis of comfort in the middle of the desert. ... more   less 

Additional Information about Kasbah Hotel Tombouctou

Address: Erg Chebbi, Morocco
Region: Morocco > Meknes-Tafilalet Region > Erg Chebbi
Price Range: £52 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kasbah Hotel Tombouctou 4*
Number of rooms: 79
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Also Known As:
Kasbah Tombouctou Hotel Merzouga
Kasbah Hotel Tombouctou Morocco/Erg Chebbi
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Questions & Answers

Here's what travellers have asked, with answers from Kasbah Hotel Tombouctou staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find somewhere else to stay”
 of 5 bubbles Voldemar, 6 May 2016 | Read review
“Of course in the desert but the access is very easy”
  • my friend khassouani Mohammed
  • the reception area
  • their bedouin tente
 of 5 bubbles abdulhakimr, 25 Nov 2015 | Read review
“Goggle up for the room as the room looks exactly like what is displayed as images.”
 of 5 bubbles LailaLeiman, 4 May 2015 | Read review
“Huge site with a wide variety of rooms but all are large”
  • Large rooms
  • Large rooms
  • Large rooms
 of 5 bubbles Gareth1048, 7 Mar 2015 | Read review
“Get a room in the first building upstairs. They seemed to be better than others.”
 of 5 bubbles AngelaB172, 4 Jul 2013 | Read review
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