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Park Hotel Serena

Traveller (174)
Dining (39)
Room & Suite (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Babysitting
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Tennis Court
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Free room upgrade

Location

Full view
81Good for walkers
Grade: 81 out of 100
43Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
424Reviews
210Photos
4Q+A
5Room tips
Traveller rating
  • 212
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  • 44
  • 18
  • 9
Time of year
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Popular mentions
We travelled here in July as a couple. We arrived late at about 3am. On arrival the night porter was very friendly even with limited English but he wanted to keep our passports which we weren't happy with so we requested them back. He didn't seem too happy but we weren't
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Response from Arlotti H, Responsabile reception at Park Hotel Serena
Responded 8 Dec 2018
Dear Kim and Niall, First of all we would like to thank you for emphasise the friendliness and cordiality of our staff!!! It’s important for us to create a good relationship with guests and make them feel at home. That’s why we were really sorry that you didn't feel comfortable here at Park Hotel Serena. Your reservation was for a comfort double room, that’s why we gave you a room for two people. Some rooms are bigger because they can host up to four people. After speaking with you, we gladly showed you two more rooms, giving you the opportunity to choose the best solution. Unfortunately, we couldn’t provide you a free upgrade to a superior room or a family comfort room, since those types of rooms were all already booked. When these rooms are free, we can give the family rooms even for two people, but in high season, it’s very difficult. These are not excuses… we were really upset that we couldn’t give you the room of your dreams. Regarding the check in procedure, we always need you passport or ID to do the registration, so we usually keep it until registration has been completed and then return it as soon as possible. Our pool has opening hours. During the day, it’s only closed from 12:30 to 15:00, since there is no lifeguard. For safety reasons, you can’t swim when there is no lifeguard, but you can still stay in the pool area, equipped with sunshades or use the outdoor shower. The Park Hotel Serena has also lot of positive aspects, such as the location: in a few meters you can reach the beach, many shops and bars. The breakfast offers every morning a wide choice of genuine products, mainly homemade, suitable to satisfy every kind of taste. We really hope to host you again, maybe in a superior room or at our sister Hotel, just 50 meters from the Park Hotel Serena!! Best regards from Rimini!
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Great stay at the Park Hotel Rimini. This was our first trip to Rimini, the hotel itself is about a 15min bus trip or about 5 via the train from the centre of Rimini. Both train and bus cost around 2 euros from Rimini Viserba to Rimini. When we arrived we checked in and went up
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Response from Arlotti H, Responsabile reception at Park Hotel Serena
Responded 22 Sep 2018
Dear guest, thank you very much for your review. We really appreciated it. Our position is very central because you can reach the sea in 1 minute on foot or the centre of Rimini in 15 minutes by bus. Viserbella is a calm zone where you can find everything you need such as restaurants and shops. The staff is always ready to help you because we want our guest to be happy and satisfied about the stay. The Comfort rooms are smaller than the Superior: here the bathroom is more comfortable and there is more space. For the next time you can try our Superior room! We hope to see you again next time! Greetings from the Staff!
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The hotel is very beautiful with nice sitting places and plants. The staf is very friendly and will help you with anything you need. The rooms are nice with compforteble beds. The food is fresh with a lot too choose from. It has a very nice pool and there is always a free seat.
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Response from Arlotti H, Responsabile reception at Park Hotel Serena
Responded 29 Jul 2018
Dear Rosa, thank you very much for your review: we really appreciate it and we are very happy you had a beautiful holiday. Our location is really close to Rimini, where there are plenty of attractions. In addition, our restaurant offers a wide variety of food every day. Our staff is always available to give information and help in whatever you need in order to ensure you a top service. Thanks again and we look forward to another relaxing holiday with you!
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Friendly and helpful reception staff, room a reasonable size (family room for 4, including 2 12-year-olds sleeping in a bunk bed) and very clean, bathroom small (with a leaking shower cabin). Breakfast good (for Italian standards), dinners very tasty and varied. Highlight was
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Response from Arlotti H, Reception at Park Hotel Serena
Responded 28 Oct 2017
Dear guest, thank you for your review! We are really happy that you've enjoyed our rooms and all our staff would like to thank you!! We highly appreciate your comments regarding our "Dinner under the stars" and we are pleased you enjoyed the breakfast that is always diversified and adaptable to every single taste. We hope to see you soon to live another fantastic long stay with us! Lorenza, Reception
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Near to the sea, really clean. Great swimming pool. The staff is really helpfull, and the food in the hotel restaurant is amazing. I really recomend this hotel to everyone. Hope to visit it again. One thing that I didn't like was the wifi connection, but that the only minus of
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Response from Arlotti H, Direttore at Park Hotel Serena
Responded 9 Aug 2017
Dear guest, thank you very much for your review! It's very important for us to know your opinion and your feelings about the stay. The restaurant offers every day different dishes of fish and meat, so you can choose whatever you want. Thank you very much for your suggestion: we will try to improve our wifi connection. And we will wait for you again!
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Photo provided by managementPark Hotel Serena
Photo provided by managementPark Hotel Serena
Photo provided by managementPark Hotel Serena
Vista dal balcone
view from the bancony
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123456
les chambres superiores ont une salle de bain bien comfortable..puovez vous l'avoir avec un supplement sur la chambre comfort seloin le period de vacance
0 votes
"Most of the rooms are very quiet."
"You can request a sea-view, but I was fine without. Each room comes with a balcony."
"take a big room only for the shower ask for room wich is not after the kitchen,seriously"
"I stayed on the 3rd floor with its own spacious balcony and great view, quiet"
"Room 206 is spacious with a small bacony and sea view"
PRICE RANGE
US$36 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hotel rimini
LOCATION
ItalyEmilia-RomagnaProvince of RiminiRiminiViserbella
NUMBER OF ROOMS
49
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