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Mercure Brussels Airport

Hotels.comUS$84*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Brussels Airport
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309 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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South Molton, United Kingdom
Reviewed 5 days ago NEW

Brussels Airlines put us up here for the night. Everything about the Hotel is average apart from the marvellous staff who work so hard to ensure your stay is as comfortable as it can be. Free shuttle bus to the airport! Good

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Helpful?
Thank Kevin B
Oslo, Norway
Reviewed 6 days ago NEW

Very easy access to NATO HQ. Just a short walk from main gate. A very average hotel, OK rooms, the TV channels are for Belgians only!!! Very bad selection of channels. The rooms are OK, if the AC had worked. Some general problems with the cooling system this week. The so called fitness sentre is out of date, in a...

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Thank mattis44
Bedfordshire England
Reviewed 7 April 2017

Using online check in meant a quick input on arrival and a warm welcome. Bedrooms large and reasonably well appointed. Mine was at the back, so quitet but facing the sun so very hot despite aircon. Bar drinks and meals very good as was service. Breakfast I would describe as OK but unimaginative. I was never asked for my voucher...

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Helpful?
Thank IPA_Man
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear guest, It is a great pleasure to hear that our Online check-in system is appreciated by our guests and that you felt welcomed. Regarding the air conditioning we advise you for next time to directly contact our Reception desk team. If it is due to a technical issue we will try to fix it immediately or accommodate you in...

Rotterdam, The Netherlands
Reviewed 5 April 2017 via mobile

Stayed just one night in this hotel. It's a bit outdated but close to office in Dieleman and airport. The area of the hotel does note have a lot of possibilities to eat out etc. Parking is convenient and free during the evening and night. Breakfast is OK, nothing special.

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Helpful?
Thank PetervTNL
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear PetervTNL, First of all thank you for sharing your opinion about your stay in our hotel. We wish to inform that parking is not free of charge, it costs 13€ per night. At the arrival in the parking area, we are taking note about every guest which is using it. You are lucky, somehow we have missed your parking...

Beaconsfield, United Kingdom
Reviewed 29 March 2017

If you like the idea of sleeping on a motorway this is the hotel for you ! Hotel on main route to airport . Very noisy. Buses cars motor bikes racing by all hours day and night. Poor insulation from road noise. Room walls paper thin. Kept awake by neighbours talking until 2 am, road noise all night and airline...

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Helpful?
Thank peter s
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Sir, First of all we wish to thank you for your feedback regarding your stay in our hotel. Our staff will be very happy about your nice compliments, thank you. Regarding your comments about the location on the main road (avenue Léopold III) to go to the airport we are surprised because our hotel is not situated ont this...

Surrey, United Kingdom
Reviewed 29 March 2017 via mobile

Stayed here for 2 nights on business. Initial impressions were good, got to my room and the room was clean. Went in the bathroom and the shower was dripping onto a sodden towel underneath the shower head - bit weird. Bed was rock solid but slept ok considering the aeroplanes flying overhead (inevitable in this area in Brussels). Breakfast was...

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Helpful?
Thank rriches10
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Madam, Thank you for choosing Mercure Brussels Airport hotel for your business stay in Brussels. All your comments about the room are seriously taken in consideration by our teams. Also the remarks about our breakfast products and service are constructive, thank you for that. We are very surprised about the smoking smell on the second night only. How this...

Novara, Italy
Reviewed 10 February 2017 via mobile

I aas there for 1 week because of business. Very close an convenient the position for the airport. Just 20 euro taxi far. The hotel itself is ok. Not super not bad. Around there is almost nothing.. city center quite far. Nice gym with technogym machines is available!

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Helpful?
Thank Vincenzo s
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Mr. Vincenzo, Thank you very much for taking the time to share with us you experience in our hotel. We advise you for your next visit to ask more information about the surroundings to our Reception desk, they will be happy to recommend you nice places around. We were glad to receive you in our hotel during one week...

Kingsteignton, United Kingdom
Reviewed 6 January 2017

Arriving here as part of a coach party after a long early start in Devon England the room was a good size with everything you needed (which wasn't much by then apart from sleep) Bed was really comfortable & clean, our cases were very quick even with 38 of us plus drivers. Our breakfast was excellent with a good chose...

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Thank val e
MBA0958, Responsable réception at Mercure Brussels Airport, responded to this review

Dear guest, Thank you for your compliment. It's always a pleasure for our team to welcome you. Kind regards, D.D.

Cardiff, United Kingdom
Reviewed 4 January 2017

Pretty poor hotel. I had to stay here last minute and appreciated the friendliness of the check in staff in finding me a room at such short notice, they also took some money off given it was 10pm and they knew they wouldn’t get rid of the room otherwise. I got upgraded to a superior suite given my platinum Accor...

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Helpful?
Thank GlobalGooner81
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Guest, First of all we wish to thank you for the comments and impressions regarding your stay in our hotel. We are happy to hear that you appreciated the friendliness of our staff. We also thank you for your feedback regarding the Superior room that you occupied during your stay. We totally understand your point of view. We are...

Reviewed 11 December 2016 via mobile

I wish I had taken pictures to show how disgusting the room was! We came for my boyfriend to attend a conference and chose this hotel based on its close location and fairly good reviews, but we were disappointed (and feeling itchy) as soon as we walked into the elevator and then into our room. The hotel was completely outdated...

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Helpful?
Thank stephenie0317
MBA0958, Sales & Banueting Coordiantor at Mercure Brussels Airport, responded to this review

Dear Stephenie, Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Airport. We are very sorry to hear that our room did not meet you expectations. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. All your remarks regarding the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Barely 500 m from the NATO precinct, this hotel is renowned for its hospitality and fine cuisine. Located between the centre of Brussels and the airport, the hotel offers 113 comfortable rooms, 7 suites equipped with a kitchenette, 6 non smoking floors and 2 rooms adapted for guests with limited mobility. Business Flat for long stays. Free shuttle service for hotel guests. Bus stop close to the hotel. ... more   less 

Additional Information about Mercure Brussels Airport

Address: Avenue Jules Bordet 74, Evere, Brussels 1140, Belgium
Region: Belgium > Brussels > Evere
Price Range: £52 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Brussels Airport 3*
Number of rooms: 120
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Also Known As:
Mercure Brussels Airport Hotel Evere
Accor Brussels Airport
Mercure Brussels Airport Evere
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Questions & Answers

Questions? Get answers from Mercure Brussels Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You are asked to choose street or garden. Sun goes down on the garden side, that is quiet.”
mattis44, 17 May 2017 | Read review
“As far away from front ( road) as possible”
K7145OWpeters, 29 Mar 2017 | Read review
“Even number rooms get very hot during the afternoon.”
sunnsuraj, 3 Aug 2016 | Read review
“Ask for one away from the lift shifts.”
350sheilak, 30 Jun 2016 | Read review
“Rooms over several floors. Ours was on the third floor and was quiet.”
JulesGr8, 21 Jun 2016 | Read review
5 of 5
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US$84* /night
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Prices are for 1 room, 2 adults
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