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MyPond Hotel

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MyPond Hotel
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252 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Port Alfred
Reviewed yesterday NEW

The hotel was clean and friendly staff they have. I loved the valentines function they had on Valentines day for all their guests, it was thoughtful. My pond hotel is in town close to everything you may need. I would definitely recommend the hotel.

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1Thank 238ncumisam
Kapellen, Belgium
Reviewed 2 days ago NEW

Although the personnel is most of the time a practica student in horeca, it ads to the naturel and it is appreciated. Even little problems from time to time give the customer no hard feelings. Especially if you compare the value for money. Sitting in one of the couches on the river bank, drinking a dry white wine... gosh I...

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Thank reymerswael
East London, South Africa
Reviewed 3 days ago NEW

This hotel is situated on the banks of the Kowie River. A beautiful setting, great views and it is central too. The food was great, the service was friendly and helpful and the rooms were neat, clean and tidy. A river facing room is to be recommended and will add much to your experience of being next to the Kowie....

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Thank Lize B
Port Shepstone, South Africa
Reviewed 4 days ago NEW

MyPond is a lovely, quiet place with a great patios and views of the canals. We booked into two rooms for the weekend on a family trip to drop my son off at Rhodes University in Grahamstown. Dinner on our first night there was very good and staff are attentive and pleasant. Except for the unfortunate, unpleasant odors in the...

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Thank Shamila70
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Shamila70 Thank you for taking the time to write this review. We appreciate the feedback and the compliments. We will investigate the odour that you found in the room and we apologies for any inconvenience that this has caused you. We hope that MyPond Hotel will be your hotel of choice whenever you are in the area. Warm regards...

East London, South Africa
Reviewed 1 week ago NEW

The service was exceptional, attention to detail and continuous assistance to ensure that everything was perfect. Every dish was so fresh, with full of flavour and just beautifully placed out on the plate. An amazing experience and well worth the drive.

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Thank ashen2017
Mypond, General Manager at MyPond Hotel, responded to this review

Dear ashen2017 Thank you so much for the positive review, it has been a pleasure to read. We are glad that you were 100% satisfied with your experience at MyPond Hotel. We hope that you will visit us again soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 1 week ago

Highly recommended! Great location, great service, very clean with helpful, friendly staff. The food was excellent. Peaceful ambiance with lovely walk along the river. Worthwhile getting a river facing room.

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Thank lizeb797
Mypond, General Manager at MyPond Hotel, responded to this review

Dear lizeb797 Thank you very much for the positive feedback, your compliments are greatly appreciated. We trust that you will visit us again at MyPond Hotel. Warm regards Sisonke Mapuma General Manager

East London, South Africa
Reviewed 1 week ago

Staff were excellent and the venue lovely! Despite a frustrating start to our weekend, the helpfulness and accommodating nature of the staff made the world of difference. The food was delicious and the overall venue is fantastic. We thoroughly enjoyed our stay and will recommend to our family and friends. We will be back!

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Thank 837cedricb
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 837cedricb Thank you so much for this excellent review and the wonderful compliments. We look forward to welcoming you to back to MyPond Hotel soon. Warm regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 2 weeks ago

Highly recommended. Staff are welcoming and a pleasure to interact with. Meals (both breakfast and dinner) were superb - and the chef was very willing and able to make changes to accommodate strict eating restrictions. The room was very comfortable

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Thank S4880NSoliviab
Mypond, General Manager at MyPond Hotel, responded to this review

Dear S4880NSoliviab Thank you so much for writing this positive review. We are glad to hear you were happy with your stay at MyPond Hotel. We trust that you will visit us again in the near future. Kind regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 3 weeks ago

We were fortunate to get a 50% discount deal in which case our stay was very good value for money. But in general, a nice hotel and worth staying at. Secure parking is an issue, but the hotel does have a night guard.

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Thank EugeneHolm
Mypond, General Manager at MyPond Hotel, responded to this review

Dear EugeneHolm Thank you very much for your review. We are are glad your stay at MyPond Hotel was worthwhile. The hotel parking area is safe as we have a night potter at the hotel, surveillance cameras on the parking lot and the security company is right next door to the hotel and they do patrols during the nights. We...

Port Alfred
Reviewed 3 weeks ago

What a lovely place to relax and enjoy some family time together. A lovely setting, with easy scenic walking along the Kowie river. Enjoy and meal or drinks outside the Lily Restaurant on the banks of the Kowie, receiving fantastic service from happy attentive staff members. We had a really awesome stay - thank you.

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Thank 907brettd
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 907brettd Thank you so much for the kind words and the positive review. We are glad you enjoyed your stay at MyPond Hotel. We look forward to your next visit. Warm regards Sisonke Mapuma General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 van der Riet Street, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: £35 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River facing rooms are definitely better.”
 of 5 bubbles 929lizeb, 16 Feb 2017 | Read review
“We only had dinner at the hotel, we did not stay there.”
 of 5 bubbles EricaGet, 25 Sep 2016 | Read review
“Choose a river facing suite.”
 of 5 bubbles berndtdoug56, 2 Jun 2016 | Read review
“all rooms face onto the lagoon/river”
 of 5 bubbles roadcaptain-ulysses, 17 May 2016 | Read review
“Our suite had a riverside outlook.”
 of 5 bubbles Joan-Haroun, 30 Mar 2016 | Read review
5 of 5