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Be Live Experience Hamaca Suites

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Traveller (1213)
Room & Suite (371)
Pool & Beach (355)
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Overview
  • Excellent21%
  • Very good16%
  • Average15%
  • Poor12%
  • Terrible36%
Travellers talk about
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (1,592)
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All reviewsbig smile on his facebasic understandingexcellent housekeeping servicesenglish languagelong overdue vacationsanto domingo areago hand in handsolving problemsyour hard earned cashsalt waterfacing the oceanswim up barhotel complexfew wordsspecialty restaurantsprivate beachbeach restaurant
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11 - 15 of 799 reviews
Reviewed 29 January 2018 via mobile

Customer service was horrible. I️ was traveling with my disable mother and the girl at the front desk will not accommodate us to a 1st floor when we told her from the beginning that’s what we needed. after she took payment and had me sign...More

2  Thank betsygonzalez09
Response from Walter C M, Director General at Be Live Experience Hamaca SuitesResponded 10 February 2018

Good Afternoon, On behalf of the General Management of the Be Live Experience Hammock we formally apologize for any inconvenience experienced during your recent stay at our Hotel Hamaca. We assure you that our main interest is to guarantee the satisfaction of our guests. Best...More

Reviewed 16 January 2018 via mobile

This hotel is ok to relax and enjoy your days but what has to do with service Michael Lara is he is one of the best worker that this hotel, .have he gave me an excellent customer service I recommend it him 100 percent ....More

1  Thank Issamar M
Response from Walter C M, Director General at Be Live Experience Hamaca SuitesResponded 10 February 2018
Google Translation

Buenas Tardes, El equipo del Hotel Be live Experience Hamaca, agradece enormemente su tan valioso comentario, estuvimos encantados de poder...More

Reviewed 14 January 2018

This is an honest review including facts as well as opinions. About us: my wife and I are both professionals with extensive travel experience as well as experience living abroad. I am an American and my wife is Dominican. Outside of our native countries, I...More

9  Thank DanP2216
Response from Walter C M, Director General at Be Live Experience Hamaca SuitesResponded 10 February 2018

Dear Guest, Thanks for sending us your comments. The opinions of our clients help us to evaluate and improve the quality of our services day by day ... I am very sorry that your experience has not been totally pleasant, I hope we can have...More

Reviewed 2 January 2018

Short version: Check in was horrible, room was that of 2 star motel, and customer service is below par (and that's just me being kind). Overall experience was frustrating and disappointing. Long version: Upon check in you have to fill out paper work as if...More

Thank Richard R
Response from Walter C M, Director General at Be Live Experience Hamaca SuitesResponded 10 February 2018

Dear Guest, On behalf of the General management of Be Live Experience Hamaca we would like to thank you for sending us your comments about the experience in our hotel. Our main interest is to grant our guest´s satisfaction whilst on property and offer personalized...More

Reviewed 13 December 2017

Check in was pathetic and waiting in lines noboby speaks English well, mostlly Spanish and Russian front desk conversations to checkin. Classless and rude Russians dominated 50 percent of the rooms at a minimum Crappy in Room safe costs 3 dollars a day. Saturday and...More

3  Thank jd120167
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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$104 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Boca Chica
#4 Top resorts Hotel in Boca Chica
#8 On the Beach Hotel in Boca Chica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$104 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Boca Chica
#4 Top resorts Hotel in Boca Chica
#8 On the Beach Hotel in Boca Chica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1213)
Room & Suite (371)
Pool & Beach (355)
Dining (235)
Amenities (101)
Business Centre & Event Rooms (12)
Family and Play Areas (10)
Questions & Answers
Ask a question
Paul M
6 March 2018|
AnswerShow all 4 answers
Response from Walter C M | Property representative |
Good afternoon Mr. Paul, Yes, this is an all-inclusive hotel. Best regards, Anabel Alcantara Customer service assistant
0
Votes
Google Translation
Room Tips
"Ask for rooms 001-022 pool area ocean view DO NOT choose any GARDEN views ONLY BEACH/OEAN VIEWS in the..."
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"Choose another hotel!!! The hotel layout is very confusing. Be prepared to get lost and not get help from..."
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"Any other resort but this one!!!!"
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"Do not stay here, the beach is better in Punta Cana"
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