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Heritage Collection Lake Resort

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Heritage Collection Lake Resort
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250 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Bell Buckle, Tennessee
Reviewed 1 week ago NEW

We stayed here to cut the drive from Christchurch to Queensland just a bit. It saved us an hour or so, so not much, and the room and deck was very nice. But, if you get the cheaper room on the 2nd floor, you have a very small balcony sitting right next to the balcony of the room next door....

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1Thank Lasseter4242
Canada
Reviewed 1 week ago

This place is different and the setting is lovely. But, it is NOT a hotel, it is more like a studio condo. No services here and no kitchenette (small fridge, coffee and a couple of dishes). It was very clean and comfortable. Unfortunately, our neighbours came in from partying quite late/and the party at the location woke us up. Not...

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Thank Cynthia C
London, United Kingdom
Reviewed 1 week ago via mobile

I visited for one night. The reception was 'OK'. I got my key quickly, but the layout and directions were a bit too brief. And no directions of where I could park. But I found the room with only one wrong turn. No lift to take my heavy cases up two flights of stairs. The fact is that this is...

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1Thank Alpha_Explorer
Portsmouth, United Kingdom
Reviewed 1 week ago

We were upgraded to a lower floor apartment with decking & full kitchen, living area & separate bedroom. The room was superb, outstanding views and fully equipped with all we needed. Receptionist and staff all very helpful, Cromwell is just a 5 minute drive away & resort is perfectly located for day trips to Waneka, Queenstown, Arrowtown and all other...

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Thank 404robin
Alexandra, New Zealand
Reviewed 3 weeks ago

The unit we stayed (10) in was new. There were some issues. There were no chairs We had to sit on the bed. The glass door had greasy marks. The cutlery was dirty. The sink bench need a good clean. Other than these issues the unit was very nice. One big issue. The Fire alarms had been disconnected in the...

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Thank DaveKarel
HeritageLakeResort, Manager at Heritage Collection Lake Resort, responded to this review

Hi Dave Thank you for your detail review. The fire alarm system we run here at Heritage Lake Resort is always active and monitored. Over the last few weeks we have release some brand-new villas into our management these are all fully protected by our fire alarm system the sensors you have seen are a second sensors to the main...

Rangiora, New Zealand
Reviewed 4 weeks ago

Accommodation was marketed as a resort, yet no restaurant attached to the resort and therefore no charge back options for dinner or breakfast. Booked a no smoking room and found cigarette stubs in room.

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1Thank Marshall D
Timaru, New Zealand
Reviewed 16 January 2017 via mobile

Lovely place, rooms are spacious, comfy beds and lovely view of lake. There are short walks you can do to get near lake, and it isn't too far to get into town. Would stay there again, really enjoyed it, and great staff too .

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Thank Chelsea C
Tauranga, New Zealand
Reviewed 16 January 2017

The view from the apartment was lovely. Very spacious and clean. There is still some construction taking place on site which could be annoying if you were there for a few days. We were only there for one night. Carrying heavy bags up the stairs to the apartment could be an issue for some people. Would consider returning once construction...

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Thank ianicarus
Perth WA
Reviewed 10 January 2017

Overall the stay was average, but the price was a bit high for what was in reality a garage. The internet was patchy at best. The limitations on television programmes, although essentially a NZ problem, additional SKY channels could have improved this experience. At 2300 it is a bit late to realise that the laundry is in the wall of...

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Thank L1292DJdebbiec
Auckland Region, New Zealand
Reviewed 10 January 2017 via mobile

Nice and new with a great shower however, room was very small for four of us and expensive for the location. Service was good, however building work started at 8am in the morning. Great to have a laundry in the garage available for all three apartments to use for free. Bit overpriced for what it was.

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Thank Zak1100

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Lake Resort Cromwell, Heritage's Cromwell property, offers guests villa accommodation set on the shores of Lake Dunstan. Located 7 km from Cromwell Centre in the neighborhood of sunny Pisa Moorings, Lake Resort provides a lovely outlook in the heart of Central Otago. We are a Qualmark rated 5-star Apartment. Our boatshed themed accommodation has one and three bedroom villas with decks and access to the waterway, which are ideal for families. We also offer studio rooms on the upper levels for couples or business stays. Our reception is more than happy to book activities for you such as helicopter flights, racetrack rides at the Highlands Motorsport Park or even a winery tour. We wish to make your stay as relaxing and stress-free as possible. Heritage Lake Resort is central to all 4 Ski Fields & with our own Ski/Board hire shop on site makes this the perfect place to be based. Enjoy Central Otago living while only being 40-50 mins from Queenstown & Wanaka. ... more   less 

Additional Information about Heritage Collection Lake Resort

Address: 15-23 Perriam Place, Pisa Moorings, Cromwell 9383, New Zealand (Formerly Heritage Boutique Lake Resort)
Region: New Zealand > South Island > Otago Region > Central Otago > Cromwell > Pisa Moorings
Price Range: £83 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritage Collection Lake Resort 5*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from Heritage Collection Lake Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford the larger downstairs room, thats the best.”
 of 5 bubbles Lasseter4242, 17 Feb 2017 | Read review
“Twin share upstairs with central car parking 50+ meters from room. 20 km return trip to get any food.”
 of 5 bubbles 645marshalld, 24 Jan 2017 | Read review
“Most enjoyable.”
 of 5 bubbles dennisnS7866VZ, 29 Dec 2016 | Read review
“Needs a table and chairs as crockery and cutlery supplied but nowhere to eat and nowhere to wash up as there was only a small basin in bathroom”
 of 5 bubbles V9378CHdebbiew, 1 Dec 2016 | Read review
“If the cost is not prohibitive then go for a ground floor room.”
 of 5 bubbles nikbannister, 29 Nov 2016 | Read review
5 of 5