Landscape - Picture of Alila Jabal Akhdar
Photo: Landscape
From Review : Underwhelming of Alila Jabal Akhdar
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Other Recent Reviews
Superb place to stay
August 2022
+2
Unfortunately, we were underwhelmed the minute we arrived. The photos I’ve seen of this hotel have been amazing and it does look exactly like them, it is a beautiful hotel, however the place just doesn’t have a ‘soul’ ... in person it feels almost sterile and a bit boring. We…
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Date of stay: November 2018
Response from AlilaJA, General Manager at Alila Jabal Akhdar
Responded 21 Nov 2018
Dear emfishem, thank you for taking the time to give such detailed feedback, we are very sorry that we did not meet your expectations of the levels of service. We obviously fell short on a number of occasions, and we will look into those you have raised and embark on some retraining of the team. Thank you again for taking the time to give us your feedback and we hope you will visit us again so we may redeem ourselves.
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