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Landscape - Picture of Aloha On The Ganges, Tapovan

Photo: Landscape

Really disappointing stay, only great thing it the breathtaking views!!
Mixed views
Mixed views
V Poor service and A bad experience!
V Poor service and A bad experience!
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Rosh1990 wrote a review Mar 2017
London223 contributions30 helpful votes
We booked this hotel well in advance of our trip to Rishikesh and we were very excited to stay here due to the reviews and the amazing views!! We arrived at 9pm at night and had 2 rooms booked (one for 3 people (women) and one for 2 people (men)). On arrival the room for 3
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Date of stay: February 2017
Response from LeisureHotelsGroup, General Manager at Aloha On The Ganges
Responded 18 Mar 2017
Dear Guest, It was a pleasure to have you stay at Aloha on the Ganges, Rishikesh and we thank you for sparing your valuable time to review us on Trip Advisor. I am glad to know that location & food was upto your expectation. However, we have noted your comments on various issues and same has been communicated to the respective team. Our endeavour will always be to exceed our guest's expectations, which we will continue to do. Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort including accommodation, restaurant, spa and un-matched activities & services. With additional facilities like swimming pool & extensive fun zone we are determined to take our service standards to next level. The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations. We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon. Warm Regards Kuldeep Saini General Manager (kuldeep.saini@prasadheritage.com)
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