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Interior - Picture of Melia Alicante

Photo: Interior

Beware of theft and your Melia Reward Points stolen when booking a room
Making calls and looking at bricks
Gran recepción, SPA terrible
Lovely views
Hotel con buenas zonas comunes, excelentes restaurantes buena atención pero pésima habitación por lo menos en la planta
Hotel con buenas zonas comunes, excelentes restaurantes buena atención pero pésima habitación por lo menos en la planta
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
babybuddhaisbusy wrote a review Apr 2016
Foz do Iguacu, PR205 contributions69 helpful votes
My experience with this hotel started well. They agreed to upgrade the room to Premium since my friend and I were return guests. The room is spacious and modern, but with a basic bathroom sans bathtub (to my huge surprise). The upgrade took place after my friend booked the
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Date of stay: February 2016
Response from MeliaAlicante, Director de Relaciones Públicas at Melia Alicante
Responded 26 Apr 2016
Dear guest, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We are deeply sorry because you took a very negative impression of the hotel this time. We beg your apologies for all the inconvenience we could caused you. We do our best to exceed our guest expectations and we regret to know that we have not reached yours. We will take good notice of all your comments to try to avoid these incidents in the future and give our guests the best quality of service and product. We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel. Please, contact me directly for anything you could need. Remaining at your disposal. Best regards, Laura Redondo Guest Experience Manager
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