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Food - Picture of Toby Carvery Captain Manby, Gorleston-on-Sea

Photo: Food

From Review : Worst ever experience of Toby Carvery Captain Manby
Worst ever experience
Lunch
Gross - filthy - avoid
Reserve a table
2
Tue, 8/9
20:00
OR
Get food delivered
Dale B wrote a review May 2017
11 contributions3 helpful votes
+2
Recently visited here for a family birthday meal on 2/5/17. I've never been so appalled with the service and the cleaning of the place. I've attached some pictures of the place so hopefully the 'manager' who was on shift but was too worried about eating food and pouring
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Date of visit: May 2017
Response from Assistant Manag... D, Manager at Toby Carvery Captain Manby
Responded 9 May 2017
Hi there Dale, I'm truly sorry to hear about your experience with us. As the manager on shift I a appreciate your feedback wholeheartedly and can only apologise if you felt my actions were more than lacklustre. We try our best to provide a great service to our guests and clearly fell short of expectations this time. we're taking steps to ensure we will not replicate any mistakes we made on your visit with us and hope you will return in the future to see these improvements for yourself. Thanks for your feedback and apologies once again for your poor experience with us.
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