Dear JutheanneW, Thank you very much for posting a review on Trip Advisor on your experience at Henann Resort Alona Beach, Bohol. We are overjoyed that you had a memorable stay and for highlighting our service as well. We spend a lot of time and effort on special training's to optimize personalized service and eventually be at par service wise to 5- star renowned hotels. We are confident that very soon we will achieve this goal. Moreover, with regard to the prawn quality, we have discussed with our suppliers to deliver the freshest catch as top food quality and sanitation is of vital importance at Henann Resort Alona Beach. The room service menu is a work in progress and will be at anytime available in all of our rooms. We are excited to welcome you back on your next Bohol holiday! Best Regards, Sharon M. Impoc Guest Relations Manager