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Balcony - Picture of Zafiro Cala Mesquida, Majorca

Photo: Balcony

From Review : Not good for self catering of Zafiro Cala Mesquida
Not good for self catering
Budapest
Budapest
Budapest
Budapest
Budapest
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Deborah H wrote a review May 2016
Leeds, United Kingdom126 contributions68 helpful votes
+2
We took our nearly two year old for a cheap week break but wanted a family hotel of a decent quality. We were the only English people there and struggled to communicate with staff. The whole place was geared up to the German holiday makers. The entertainment, kids club, TV were
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Date of stay: May 2016
Response from Viva h, Gerente at Zafiro Cala Mesquida
Responded 23 May 2016
Dear Deborah, Thank you for the review. Unfortunately we can see that you weren´t 100% satisfied with your stay in the hotel. That´s true that during the period of your stay there were mostly german guests in hotel, but we would like to inform you that we receive guests from all over the world. Our staff is also quite multinational and speaks different languages. For example our reception staff speaks spanish, german, english, french, italian, russian etc. That is why if you need to be attended in english we are always happy to help you in your own language. We didn´t know that you were not happy in your room. In that case please inform our reception staff so they can search another solution for you. Anyway we will take note about all your comments, for us are very important to improve our Service. We will be very happy to welcome you again in Viva Cala Mesquida Club
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