Dear iclare-hk, Thank you very much for staying with us at Hoshino Resorts Risonare Kohamajima, and also thank you for taking your time to write us the valuable comments. We are pleased to hear that you enjoyed your recent stay. However, we do sincerely apologize for the concerns regarding the cleanliness of the room. I shared your notes with the housekeeping team and we have surely taken your feedback into account to further enhance our guest experience. We hope to deliver a better and seamless experience should you stay with us again in the near future. Sincerely, Guest Relations Manager