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Entrance - Picture of Ecokayan Dilijan Resort Hotel

Photo: Entrance

From Review : Peaceful paradise of Ecokayan Dilijan Resort Hotel
Peaceful paradise
Peaceful paradise
Peaceful paradise
Peaceful paradise
Peaceful paradise
Peaceful paradise
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Zoe wrote a review Jul 2019
Yerevan, Armenia17 contributions18 helpful votes
One of the most beautiful places I have ever stayed in. The property is beautiful, peaceful, and tranquil. The rooms were very comfortable, clean and tastefully designed. The beds were very comfortable too! (A rare thing in Armenian hotels!) just being on the property
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Date of stay: July 2019
Response from artgrig, Guest Relations Manager at Ecokayan Dilijan Resort Hotel
Responded 13 Feb 2020
Dear Zoe Thank you for taking the time to share your experience with us about our peaceful paradise on this social platform. Our staff constantly takes different training programs on various aspects of hospitality, and recently they have undergone one, which is related to proper communication with our valued guests. We are positive that next time our messaging and communication will be appropriate in regard with the policy of genuine hospitality, which we have adopted as our prime objective. Please accept our sincerest apologies for the poorly explained messages and not clear communication from our staff. We hope there will be no need for such conversation in the future, and you will enjoy the beauty and tranquility of Ecokayan. Please fill free to contact us directly by e-mail info@ecokayan.com in case you experience this kind of issues. We, literally, are in a one year battle with Google Maps, trying to fix the driving direction issue. Hopefully in the nearest future they will solve it. Meanwhile you may use Yandex Maps or OpenStreetMaps to navigate to Ecokayan. Our constant work to improve the conditions of the road pays off, and we are glad to inform you that as of today, it is possible to drive through the road on a Sedan car. We hope your next stay with us will be pleasant and peaceful. Ecokayan Dilijan Resort Hotel
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