Landscape - Picture of Hoshinoya Fuji, Fujikawaguchiko-machi
Photo: Landscape
From Review : I'm glad we stayed here, but not exactly what I expected of Hoshinoya Fuji
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Other Recent Reviews
+7
Breathtaking design and views - even better than the photos capture. This place is expensive and a trek to get to from Tokyo but the hotel's 'camp' concept and overall experience is very unique, charming and above all memorable - not many hotels, even really nice ones, can say…
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Date of stay: April 2017
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshinoya Fuji
Responded 23 Apr 2017
Dear Engee, Thank you very much for staying with us at HOSHINOYA Fuji. I will share your review with the rest of the team and we thrive on providing better services. We are so pleased to hear that you could have an amazing time with Mt. Fuji. In the meantime, we regret to hear that there were a part of our service which didn’t meet your expectations. Your feedback about our transportation service, Activities and staff and more are much appreciated as it helps us to improve in order to offer a comfortable environment to our guests. We truly appreciate your kind comments. Hoshino Resorts also has 35 hotels and ryokans around Japan. Should you travel in Japan again, we hope you visit one of our various hotels and enjoy your vacation! Sincerely, Guest Relations Manager
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